If you want to get a huge amount of interesting items at a good price and also have a totally different shopping experience, Tophatter then is your best option. So read on and take a look at everything you need to know about the purchases, sales and the Tophatter customer service.
What is Tophatter?
Tophatter is a platform where you can find hundreds of items and bid for them at the best prices. They call themselves a fast and fun way to find cool stuff while saving money. They’ve been on the web since 2012 and have evolved with all the changes in online shopping to continue giving the best service to all their customers. They make it a priority to help shoppers make smart purchases, while discovering great new products while saving a lot of money by making the best deals. This marketplace connects buyers with thousands of sellers looking for the best prices on items perfect from gifts to electronics.
Is Tophatter legitimate?
A Tophatter auction is always completely legitimate. This page focuses on connecting the best sellers with the most trusted buyers, therefore it’s totally safe to bid through Tophatter. Likewise, the way to get started in the auctions is totally simple. You simply have to enter any category you’re interested in and get the item you want.
When you see something that you like, you just have to read the reviews and get the product information. So you’ll be ready to bid and start the action. Remember that auctions last 90 seconds, so you have to act fast. This makes a more exciting and fun shopping experience, without forgetting that it’s quite safe and with better prices than anywhere else. And if you're not happy with your purchase, you have 30 days to request a return and get a refund.
How do I track my Tophatter order?
Tracking your order on Tophatter is as simple as on any other Marketplace. You simply have to enter your username in the Tophatter orders section and you’ll find all the orders you have made. From Unpaid, Not Sent, Sent and Refunded. So you can see the status of each one of them or search for them by keywords, Tophatter tracking number or by the order number. That simple you can see where your article is.
Another easy way to track your package is by using the Ship24 website.
How long does Tophatter take to ship?
When you click on the publication of an article, you will see the estimated delivery time that the seller has placed. This estimated time is based on a historical average of product shipping that the seller has handled during all of their sales. Also, the estimated time depends on whether the item is paid for the same day.
At the time you have made the purchase, you’ll see that the estimated delivery time may have changed if you visit the Tophatter My orders page. That is a more exact time for the delivery of your package. Remember that this time is also an average that the page does with the shipping and handling history of the seller of said product. But on average shipping takes between 1 to 5 business days.
On the other hand, if your delivery hasn’t been made by the estimated date, you must wait up to 60 days to report the item as not received.
How do I sell on Tophatter?
The first thing you have to do is create a Tophatter account and select the "Start Selling" option and then make a request to become a partner if you want to wholesale. Now what you have to do is create your first list of products and it is somewhat simpler than it sounds. You will add information about yourself as a seller, the title of the product and the description of the item.
Then you will have to add the price, the shipping information, the order process and upload the photos of your product. The third step that follows is to configure the payment options that you can accept, review the conditions of sale and confirm them so that Tophatter can configure the live Tophatter auction. Now you just have to wait for the item to sell to the highest bidder.
The last thing you have to do to receive payment for your sale is to send the item to the seller's address and wait for the delivery to be confirmed. And ready! You’ll have made your first successful auction on this website.
What are Tophatter fees?
To sell on Tophatter you must consider some fees that are deducted before payments. This page has a commission on the final sale price plus the shipping price, and these commissions may vary depending on the terms of your account. In addition, there are other additional fees such as the scheduling fee, the amount of which is chosen by the seller when you select the scheduling of your auction. And these are billed even if the product has not been sold or has been canceled.
Sellers can also set reserve prices on their items with a specific rate for a certain time. This fee is also charged if the item isn’t sold or if it’s canceled by the buyer, in addition to the commission and processing fees if the item is sold. Lastly, there may be other charges applied to the seller such as the incident fee or refund deductions, but those are more specific cases.
Where does Tophatter can deliver?
Tophatter is very clear in setting shipping availability for certain countries. Therefore, the first thing you should do is register the country where you are in your account to see if it is available and to know the shipping rates. On the other hand, the company is also very strict in terms of shipping restrictions for certain sellers, such as shipments to Alaska, Hawaii, or PO Boxes.
How do I call Tophatter?
There’s no Tophatter phone number at the moment. You can contact the company through the customer service email help@tophatter.com. Also, you can check the Tophatter website or the Tophatter app for more information.
