There are many platforms for E-commerce on the market, but Storenvy has many more advantages than the usual pages. This page allows sellers and content creators to make fully customized stores so that they can offer their products to the public without any type of monthly fee or contract. You want to know more about the Storenvy shipping? Well, don’t stop reading what we bring for you below.
What is Storenvy?
Storenvy is an E-commerce platform that allows you to create online stores and also form a social market. And it’s in this way that they’ve managed to accumulate more than 65,000 merchants and millions of products in their lists since its launch in 2012. In this Marketplace, you’ll not only find common items, but you can even get handmade products and a great variety of categories.
It also has many benefits for sellers, since it allows creating platforms for owners, content creators and artists so that they can have their own online stores for free. With the possibility of adding discounts, having personalized domains and pages totally appropriate to your tastes.
Is Storenvy safe?
Storenvy moderators are constantly monitoring buyer and seller activity to prevent counterfeit product sales or scams. In addition, they’re backed by rigorous PayPal controls, since a seller needs an active account in this online wallet so that customers can make their payments to Storenvy.
This is how the store makes sure everyone ends up happy. However, it’s impossible to regulate all the stores that are on the platform. Therefore, in the event that a problem happens, the buyer has 180-day protection by PayPal for the purchases made within the platform. In other words, the buyer can file a dispute for their money back.
In case of having bought with a credit card directly to the store, it’s possible to make a claim directly to the bank of the credit card. With regard to the seller, the platform will take charge of penalizing him or removing him from the Marketplace.
Where is Storenvy located?
Storenvy main offices are located in the State of California, United States, specifically at 527 Flume St., Chico, CA 95928.
How do I track my order on Storenvy?
The first thing you have to do is enter your Storenvy user account to see the status of your order at any time. Log in and click on "Orders" in the menu at the top right of the platform. This way you’ll see if your package has been sent, is about to be sent, or has been dispatched by the transport company in the Storenvy order status.
The stores of the Storenvy system work independently. That is, they send their own orders with their own logistics. So the platform cannot give you specific tracking of your packages.
Sure, some stores will have their own methods and will be able to send you detailed information to your email. But this all depends on the seller you have selected. So, if you have any questions regarding the shipment of your order, it’s best to get in direct contact with the store or with the seller.
How long does Storenvy take to ship?
Storenvy asks its sellers and stores to ship within 7 business days, and it’s recommended that they ship within 1 to 2 days. Since many packages are sent by the Storenvy international shipping options, and external shipping and parcel services can take a long time to get the order to its destination.
When the seller has sent the package to the transport company, it may take between 2 to 10 business days for it to arrive in the case of domestic orders in the USA. While international orders can take up to a month, depending on the transport company. On the other hand, if you need fast shipping, it’s best to ask the seller directly about the shipping possibilities they have.
Does Storenvy take a percentage?
Sellers must pay a Storenvy fees of 15% of the total sales made, including shipping costs. In other words, there are no monthly fees, Storenvy lets you publish your articles and create your online store for free and only charges you with each sale you make. In this way, they intend to boost your sales so that you can grow your business and your income.
Also, if you don't know how to set the 15% commission on the final price of the product, Storenvy helps you choose the items that could be most required in the market and that could have more value in your personalized store.
Is Storenvy shipping expensive?
Many users on the web often say that Storenvy shipping is kind of expensive. Unless you select the items that are marked with Storenvy free shipping or in the case you don’t have a Storenvy coupon, you have to take a good look at the shipping costs of what you want to buy. However, there is a way to make your purchases much cheaper. You simply have to buy several items from the same group, this way a shipping and a smaller additional percentage will be charged for the other items.
How do I contact Storenvy customer service?
For the moment, there’s no Storenvy phone number to get contact. You can go to the Storenvy support page to find various sections, questions, answers and articles that could solve the doubts you have. In the same way, if you are a buyer or seller, you’ll surely find what you’re looking for on this page. But in the rare case that you don't find a clear answer, stay on the support page and select the "Contact Us" option in the lower right corner.
There, you can fill out a form with the specifications of your questions. In addition to being able to place the number of your order, if you want to ask about a product that you have bought. So the store will respond to you via email as soon as possible.
