Cratejoy is a great place to find subscription boxes of all kinds. But sometimes not everything goes as expected and you need to return an item. And for these cases, you shouldn’t worry, because down below we’ll show you everything you need to know about Cratejoy marketplace.
What is Cratejoy?
Cratejoy is a platform for the subscription of monthly boxes where you can find boxes for your specific tastes. They also have the most exciting gifts you can find, all in one simple place. Then you can find from boxes for personal care and well-being, to boxes full of creativity, rarities and all kinds of goodies.
Whatever your passions and tastes are, you can find the perfect subscription for you. Just by creating an account, browsing and selecting the best products for your subscription box is enough to have pure magic on your doorstep. You’ll have your package directly at your door, even with a 30% discount on your first box using a Cratejoy coupon.
Is Cratejoy legit?
Cratejoy is one of the best pages for subscribing to monthly boxes since it has a wide variety of products and themes to choose from. They also have a safe way so that you can make your purchase without having any kind of worry. Since they serve as mediators for sellers and brands. So you can fully trust that you’ll be getting quality products with the Cratejoy boxes.
How do you use Cratejoy?
You simply have to start by exploring the entire market and the possibilities that Cratejoy offers you. You’ll find that there are hundreds of possibilities and combinations that you can customize to your needs and tastes. For this we recommend that you go to the popular categories so that you start on the right foot. After you've made up your mind, don't forget to check out the reviews, ratings, and FAQs for each product.
Remember that it’s extremely important that you know everything you need to know about a supplier or a seller, in addition to the specific conditions of the products. Once you've reviewed all of this and you’re ready to subscribe to ‘My Cratejoy’, then do it! Add your email to begin registering and fill out the following steps to continue. Now you just have to wait for your Cratejoy boxes to go out and receive it at the doors of your home.
How can I track a package from Cratejoy?
If you're looking for your tracking number for your Cratejoy subscription boxes, you can find it once the seller has shipped your purchase. Now you can track it within your Cratejoy account. But you have to keep something in mind; the Cratejoy tracking number information depends entirely on the seller. So you can only track your order if the supplier or seller has provided such information.
Likewise, if you have purchased a subscription from a provider, you will also have to log into the Cratejoy account to track packages from now on. In the same way, below we leave you the step by step to track your shipment:
- Log in to your Cratejoy account and click on Subscriptions, there you will see all the subscriptions that you have active and canceled.
- Now you must find the subscription you would like to track and select the Track Package button on the right.
- Finally, you’ll have the tracking Cratejoy information you need. Remember that this information will only appear if the seller has provided it to you.
Is shipping fast with Cratejoy?
Shipping times in Cratejoy totally depend on the provider with which you have subscribed. Since as we have already mentioned, Cratejoy only serves as a mediator between the best providers and buyers of subscription boxes. But it assures you that you’ll get your package at the door of your house in the shortest possible time.
Therefore, it’s quite useful that you review the descriptions of the subscription you want to buy before proceeding with anything else. There you’ll notice that the sellers offer detailed information on the shipping date. So you can find shipments that promise to deliver your package in just two business days. While other sellers will have totally different shipping times.
Is shipping expensive with Cratejoy?
Cratejoy calculates the delivery of products depending on the configuration of the subscriptions and the delivery rules of the same platform. So once you've established your shipping address and the weight of the product has been determined, there are several ways to estimate the Cratejoy shipping cost. The first time the seller ships through USPS is shipping from the US.
So, the seller can also have free shipping for their product by getting a Cratejoy free shipping coupon or have a flat shipping rate. That is, each time the subscription is charged, a fixed amount will be charged for shipping, regardless of the final weight of the box. So once again, you’ll have to look at the seller's description.
How much does Cratejoy charge to sell?
Cratejoy currently offers three subscription plans for its sellers. First, there is the sale only in the marketplace with no monthly cost. Then the $ 19 / month payment includes a hosted checkout. While the All-in-One plan for $ 39 a month includes a hosted storefront and the option to list on the marketplace.
How do I contact Cratejoy support?
If you are a buyer and want a return, you have to enter the Cratejoy marketplace and enter your subscriber username. There, you have to look for the subscription you want to return and check the option "contact the seller". On the other hand, if you are a seller, you can contact merchant support via email 7 days a week by sending a ticket through the seller’s platform.
If you want to contact Cratejoy directly, do not hesitate to use the support option whether you are a customer or a seller. For another type of contact, you can use the following emails:
- Press inquiries: press@cratejoy.com
- Partnerships: partnerships@cratejoy.com
- Affiliate program: affiliates@cratejoy.com
