Tracking your Ubaldi order is simple. After you place an order with Ubaldi, you receive an order number. Use this number on Ubaldi's website to find out where your items are and when they will arrive at your home. This service helps you know the status of your order, such as if it's still being prepared, has been shipped, or is about to be delivered.
How do I get order tracking for Ubaldi?
For those who've made purchases through Ubaldi, keeping track of your order is straightforward. After buying, just sign into your customer account on the Ubaldi website. There, you'll find an option labeled “Track my orders.” Selecting this will let you view the current status and progress of your order, assuring you're always updated.
If your purchase was made on UBALDI.com, there's an additional method to track your order. You'll receive a tracking number via a confirmation email or it can also be found on the invoice provided in store. With this number in hand, go to "My Account" on the Ubaldi site and input your tracking number to get real-time updates on your shipment.
Using Ship24 for Ubaldi Order Tracking
Apart from Ubaldi's internal tracking system, you have the option to use Ship24 for monitoring your order's journey. Ship24 is a universal tracking platform that offers extensive coverage by integrating with large marketplaces such as eBay, Leboncoin, Temu, and others.
Simply enter your Ubaldi order's tracking number on Ship24's website, and you'll gain access to comprehensive tracking information, no matter where your order is worldwide.
This service is particularly useful for buyers who value an extra layer of visibility and convenience. Ship24's integration with multiple couriers and marketplaces makes it a versatile tool for tracking all your online orders, including those from Ubaldi.
Ubalda Order Tracking Status
Tracking your Ubaldi order from placement to delivery involves a series of status updates, each marking a significant step in the process. Understanding these statuses can enhance your shopping experience by keeping you informed about the progress of your order. Below is a detailed guide to the various tracking statuses you might encounter, providing insights into what each status means for your order's journey.
| Tracking Status | Description |
| Waiting for validation | Your order has been taken into account but will be subject to verification by the Fia-Net organization. |
| Waiting for acceptance | Your order is awaiting acceptance from our Partner Seller. |
| Validated | Your order has been taken into account. This status remains informed until support by our Logistics Department which will prepare your order and then deliver it to the carrier. |
| In preparation | This status indicates that your package is being prepared for shipment as soon as possible. |
| Shipped | Your order has been entrusted to the carrier and it is being transported. |
| Delivery / Collection | This status indicates that the package has left our warehouses, we invite you to consult the email "Departure of your order - Follow our recommendations" for more information. There you will find information relating to the carrier responsible for your delivery. |
| Delivered | You have confirmed receipt of your order in your Customer Account or it has been considered automatically delivered. |
Delivery Cost
When purchasing items from Ubaldi, customers can enjoy an added benefit for products sold and directly shipped by Ubaldi—they provide no shipping costs, making online shopping even more accessible and budget-friendly. This gesture guarantees that customers can focus on finding the right product without worrying about extra delivery fees.
On the other hand, for items offered by Partner Sellers on Ubaldi's platform, the approach to shipping costs varies. Each Partner Seller may set their own shipping fees, which are displayed on the product offer pages. This transparency allows customers to understand the total cost before making a purchase decision.
During the checkout process, specifically at Step 4 of your basket, you'll be able to review the delivery costs associated with your order. This step ensures that all charges are upfront, allowing for an informed purchase process.
About Ubaldi
Ubaldi is an online marketplace that features an impressive array of over 100,000 products readily available and more than 23,000 references from top-tier brands in the home equipment sector. This includes the latest in television and audio equipment, photography essentials, multimedia technology, both minor and major household appliances, items for childcare, air conditioning systems, home furnishings, do-it-yourself tools, gardening supplies, video gaming consoles, and toys. Ubaldi's commitment is to provide something for everyone, from cutting-edge innovations to must-have staple items, all priced to offer value.
Ubaldi's competitive edge is sharpened by its Purchasing Center, which plays an important role in securing advantageous deals directly with manufacturers. This capability enables Ubaldi to pass on significant savings to its customers, making high-quality products more accessible.
The company's strong market presence and agile commercial strategies have quickly propelled it to the forefront of the home equipment industry, distinguishing it as a go-to destination for consumers seeking quality, variety, and affordability
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to Ubaldi tracking.
How do I contact customer service for order tracking?
If you need assistance with your order, Ubaldi's Customer Relations Department is ready to help. You can reach them via email from Monday to Saturday at contact@ubaldi.com.
Moreover, if you prefer mail, send your inquiries to UBALDI.com, located at 5770 5ème Avenue 17ème Rue, ZI Carros Le Broc, CS 25501, 06516 CARROS Cedex.
For direct support, call the Customer Relations Service at 0 825 333 333 (0.15€/min) available Monday to Friday, 8 a.m. to 6 p.m., and Saturday, 9 a.m. to 6 p.m.
Which couriers does Ubaldi use for tracking?
Ubaldi ensures your order arrives on time and safely by partnering with reputable couriers, including CHRONOPOST, CHRONOPOST - PRECISE CHRONO, CHRONOPOST - RELAY, FRANCE EXPRESS, and VIR TRANSPORT. These partners are selected for their reliability and quality of service, making sure your items are handled with care.
What should I do if my order is lost?
In the unlikely event your order doesn't arrive, Ubaldi has a straightforward process to help. If your product was sold and shipped by UBALDI.com, start by identifying the carrier from the "Departure of your order - Follow their "recommendations" email. Then, visit the "Our carriers" page on Ubaldi's website for specific instructions in case of delivery issues.
For items sold and shipped by Partner Sellers, you can get in touch directly from your Customer Account under the “Track my orders” tab for personalized support.
