When it comes to home improvement and DIY projects, The Home Depot often stands as the go-to destination for everything from power tools to paint supplies. But once you've made your purchase—be it online or in-store—the next important step is checking and tracking your order until it reaches your doorstep or is ready for pickup. The Home Depot tracking offers a smooth and reliable tracking system that helps you stay informed about your order status, shipping progress, and estimated arrival times.
How to Get The Home Depot Tracking
Here is a step-by-step guide on how to track The Home Depot orders:
- Locate your Home Depot order confirmation number. This can be found in the order confirmation email or by logging in to the Home Depot website and going to “My Account”.
- Visit The Home Depot’s order status page.
- Enter your order number in the space provided.
- Click on the “Track Order” button to view the status of your order.
The Home Depot Tracking on Ship24
You can consider using a global tracking website like Ship24 to get real-time tracking updates on your Home Depot orders. With Ship24, you can get package and order tracking to more than a thousand couriers and thousands of marketplaces all over the world.
To get tracking with Ship24, simply enter your The Home Depot tracking number on the search field above or the homepage and simply click the arrow button or press the enter button.
You can track up to 10 Home Depot orders at the same time and get your tracking updates within a few seconds.
If you have any issues or questions, you can contact The Home Depot’s customer service at 1-800-HOME-DEPOT (1-800-466-3337) for assistance.
The Home Depot Tracking Order Status
When you track an order, you will be directed to a tracking page where you will be able to see all the tracking updates of your orders. Some of the order tracking statuses that you will encounter are:
| Order Status | Description |
| Order Received | Your order has been successfully placed and is in The Home Depot system. No movement of goods has occurred yet. |
| In Transit | Your order is on its way and is currently being transported between facilities or toward the destination. |
| Shipped | The order has left the originating facility and is officially on its way to you. This usually means it has left the warehouse and is with the carrier. |
| Est. Delivery | An estimated delivery date has been provided, though it's not guaranteed. This is when you can expect your order to arrive, barring any delays. |
| Delivered | Your order has successfully reached its destination and has been delivered. You should have received it at the location specified in your order details. |
How The Home Depot Delivery Work
The delivery system is available in any single store of The Home Depot. They offer a 24/7 delivery service in which the client can decide when or where to receive the order. Whether the buyer orders in a local store or by The Home Depot Online, the delivery system is available.
First of all the client chooses the item or items to buy. After the payment process, the customer can decide the address and the time in which he wants to receive his order. It is that simple.
The Home Depot Shipping Methods
The Home Depot offers a variety of shipping options made to meet the diverse needs of its customers. Here are the shipping methods that The Home Depot offers:
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Standard Ground: This is the usual way most things you order will be sent to you. A small van or truck will deliver your items.
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Priority Ground: Your items will be delivered by a small truck within 1 to 3 days. This option makes sure your items are sent out before others who chose Standard Ground.
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Expedited: If you want your items in two days, choose this. The time it takes to get your item ready for shipping is extra and depends on what you buy.
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Express: Want your items tomorrow? Pick this option. But remember, the time it takes to prepare your item for shipping is not included and can vary.
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Cost Saver: This is a cheaper way to get your items. A small truck starts the journey, and then your local post office finishes the delivery.
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Curbside Delivery: Your items will be delivered near the street or at the entrance if it's a business place. The delivery service will let you know when to expect them, and someone 18 or older must be there to receive them.
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Basic (Porch or Driveway): The delivery service will leave your items in the first dry area they find near your home, like your porch or driveway. You don't have to be there when they arrive.
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Threshold (Inside Entryway): Your items will be placed just inside your home, garage, or backyard. The delivery service will tell you when to expect them, and someone who is at least 18 years old must be there to sign for them.
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Room of Choice: You get to pick the room where your items will be placed. But it must be within two flights of stairs. The packaging will also be taken away for you. You'll get a heads-up about the delivery timing, and an adult must be there to receive the items.
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Outside Delivery: For this option, your items will be left in a dry area outside your home, like your porch or driveway. You can pick a 2-hour, 4-hour, or all-day time window for delivery online, and you don't have to be home when it arrives.
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Depot Direct Delivery: This one is for big appliances like fridges and washing machines. When you're buying, you'll see a calendar to pick a delivery date. An adult must be there to sign when the items arrive.
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Certified Professional Delivery: Your items go to an expert first. They'll put it together and check it's okay. When it's ready, they'll arrange a time with you to deliver it and show you how to use it.
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Outdoor Equipment Delivery: Your garden tools or outdoor furniture will not only be delivered but also unpacked and set up for you. An adult must be present, and the delivery service will tell you when to expect them.
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Bulk Delivery: For very large orders, a big truck will deliver. The delivery service will arrange a time with you, and an adult must be there to sign for it. It's good to have a tarp ready to protect your property during the delivery.
The Home Depot Contact Information
You can contact The Home Depot’s customer service department by calling 1-800-HOME-DEPOT (466-3337). You can also reach out to them for support by texting "SUPPORT" to 38698 and starting a conversation with their online customer care team.
If you have a consumer credit card account, you can call 1-800-677-0232. For commercial accounts, you can call 1-800-395-7363 and for commercial revolving charge cards, you can call 1-800-685-6691.
About The Home Depot
The Home Depot Is an American do-it-yourself and hardware company. It is also the first building materials retail corporation in the world. The Home Depot has over 2000 stores distributed in the United States, Canada, México, and Puerto Rico. Besides, it has 355,000 employees working in its stores and different operations. In 2011, The Home Depot opened its foundation, which helps war veterans and people damaged by natural disasters.
Its headquarters are located in Cobb County, near Atlanta, Georgia, and it was co-founded in 1978 by Arthur Blank, Bernard Marcus, Pat Farrah, and Ron Brill, having also the investment and support of the banker Ciaran Brennan.
The Home Depot had an enormous growth during the years next to its foundation, reaching 230,000 partners in 2000. Nowadays, The Home Depot is managed by Craig Menear, as CEO, and its associates number is around 300,000, having annual sales of over $66 billion.
What is the delivery time of The Home Depot?
The Home Depot shipping time takes between 3 to 5 business days for parcel ground deliveries and between 5 to 10 days for home deliveries. When an order is not accepted, the Home Depot parcel will be brought to the local store. At that moment, The Home Depot calls the customer to give advice one day before the shipment, giving information about the expected time of the Home delivery.
Nonetheless, The Home Depot has partnered with Roadie, a delivery company based in Atlanta, Georgia, and founded in 2014 by Marc Gorlin. The result of this partnership is a same-day delivery in selected stores located in the U.S.A., concerning more than 20,000 different items.
The chosen places include Atlanta, Philadelphia, and San Francisco, regarding over 300 local Home Depot stores. Besides, the vision of The Home Depot is to incorporate many other local stores into this service during the next few years.
The starting delivery fees for Home Depot shipping, are about $9. Anyway, Home Depot shipping costs depend on the number of articles and the distance from the local store or warehouse to the delivery address the customer gives. However, it expects to apply this strategy to all of its local stores.
What is the delivery charge of The Home Depot?
You can get a Home Depot deal of the day, but it always depends on many different factors. These elements are related to zip code (distance to), quantities of items (weight, etc.), and whether the item(s) are "In-Store Only" or are shipped from warehouses.
But, it offers some deals that end up in Home Depot's free shipping service. It is possible by opening a credit card that they provide to the customers. Also, it is offering free delivery on over a million items online for most Home Depot orders exceeding $45.
The costs of the same-day delivery service are around $9, depending on the distance and weight of the order and the Home Depot packages. However, this rapid delivery system is not yet available for all Home Depot stores.
How does in-store pick up work at The Home Depot?
It is now possible to purchase items through The Home Depot website or your mobile application and assign a store where they will be delivered. The Home Depot has a locker service that will hold the items that the customer has decided to purchase. The store will leave notifications on the buyer's email, where there will be information on the status of the order and later, a notification on the store gathering of the purchase made.
This is a faster way to receive purchased items, as The Home Depot delivery time usually takes a few days to get an order to the customer's home address. Using the in-store pick-up service this time reduces to a couple of days. This is useful in cities where The Home Depot does not have same-day-delivery service.
