What is Free People?
Free People is an American unconventional clothing and lifestyle retail company. Free People is famous for selling women's goods like clothing, women accessories, shoes, intimates, and swimwear as well and Free People dresses are the most popular product on their website. This is a very versatile company that deals with beauty products such as cosmetics products. They also sell products such as skin, and oral care, oral supplements, crystals, and books. Like the company itself, their prices are also very versatile, they can span from four dollars to as high as twenty-five thousand dollars. They also provide details on health-related issues and workout events.
The company's headquarters are located in Philadelphia, in the United-States. Today, the company has around fourteen hundred stores all over the world. The company has maintained a global outreach and is distributed all over the world. They sell through their stores, boutiques, and also through the direct channels which include web channels: the Free People Global site and also the Free People UK site.
Free People wholesale buyers are now able to shop online with the same ease of retail customers. Free People is a place where People can find unconventional and very artistic trends. the newest trends for women who enjoy their life and find their happiness in fashion, music, art, and travel. The company offers an extensive range of products of clothing like jeans, leatherwear jackets, sweaters, crop tops, and much more.
Does Free People ship internationally?
Free People ships in the world. Different countries including China, In the USA, offer free Standard Shipping on orders over hundred dollars USD. Sometimes Orders are shipped in multiple packages.
Free People order status is determined by visiting their website and going in the category "my order".
Free People ship the order with Standard Shipping charges unless or until the customer selects an alternative. If customers do not receive a shipping confirmation email at that time, they will still deliver the items to customers by the delivery date shown or within the date range provided at checkout. They do not ship on Saturdays, Sundays, and holidays. If customer order requires extra information, they contact the customer through email and entertain the queries of the customers.
How long does it take for Free People to ship?
Free People shipping time depends upon the Free People package ' weight and the location. The delivery time depends upon the country where it is importing. The import charges will be paid by the customer. It takes 7-14 days to ship internationally while in the same country it takes one to three working days.
There are different shipping methods that Free People use:
- Standard shipping is under the order of a hundred dollars. It takes five to seven business days to deliver a standard package and 7.95 dollars will be the shipping fee.
- Standard shipping on orders more than a hundred dollars will be free.
- Express shipping takes two to three days to deliver. Fee for express shipping is ten dollars.
- Express shipping on orders more than 150$ is free.
- Overnight shipping is costly and it delivers in one to two days, the shipping fee is twenty dollars.
If you select Standard shipping, then your order will be delivered by different carriers. Postal service can also deliver the order. If you choose overnight shipping after business hours, then Free People cannot deliver it on the same day.
How do you get free shipping on Free People?
In the USA, Australia, and Canada, customers can get the Free People free shipping if their orders are over a hundred US Dollars.
Free People shipping collaborates with FedEx that ships the Free People Parcels.
In all other international countries, they offer free USPS Express International Shipping on orders above one hundred- and fifty-dollars USD. Free People is not responsible for customs duties, custom fees and duties are the responsibility of the customer as many countries have different custom policies.
How can I track my Free People order?
If the customers want to know how the Free People track order process works, then 800-309-1500 is the contact number for tracking the package. Customers can avail all the necessary information and customers can also track their orders. To track orders of Free People, one should use its email id. the same email id will be used to find the tracking number. Free People tracking number is provided in the email and all the details are mentioned. Free People tracking is an easy process and customers can get information about the location of their Free People parcel by using a universal tracking tool such as Ship24.
When you go on the Ship24 homepage and copy paste the tracking number given in the email in the search bar, you will get all the information about your parcel: the courier used for the delivery, the shipping status and the next steps of the delivery.
How can I contact Free People?
You can contact the Free People customer service by phone, by using the following number: 800-309-1500. You can call them and get information about anything you want, about your order or if you have any question or issue. You can also contact them by email.
Concerning the return policy of Free People, customers can print prepaid SmartLabel for faster returns. Customers have to follow the following procedure:
Customers can click on Order or can click on My Account and then select Order History.
Customers can find items that customers wish to return or exchange. If the item was a gift, the customer should check the gift box to get an eGift card in return. Customers can print labels, pack belongings, and take them to the post office. Free People then send customers an email and tracking number.
If the company receives the return goods at their warehouse or store within 30 days of delivery, they'll credit the original form of payment of the customer. If the return good is received after 30 days then, the company issues a Free People eGift Card. If the customer paid with a gift card or eGift card, a new eGift card with the amount of the credit will be issued and emailed to the customer.
