Thailand Post is part of the communications authority of Thailand since 2003, it is a company run by the state of Thailand that offers postal services in the country, they have more than 120 years of tradition. It started as a department of telegraphs and now they offer merchandise delivery, national and international transport, including Speed Post Thailand, an EMS service that ensures delivery within 24 hours within the country.
Thailand Post offices are open Monday through Friday from 8 am to 4 pm. Legally it is 4:30 but if you want to be attended don't arrive just at closing time. On weekends they do not work, so you must add it to the number of days that your package will arrive, this in large cities, in rural areas the offices do not respect this established schedule, closing even earlier due to the low demand of customers who serve up to date.
Thailand Post delivery time is up for debate. Although its Speed Post Thailand system is very good, it takes around 3 days to complete delivery in a rural area and around 7 working days to receive a national package without that service.
The service itself is reliable; the rate of loss and damage to parcels is comparable to other large, world-renowned companies.
With hundreds of thousands of packages, a week sent and received, any company's mail system crashes, at Thai post, this is a common problem. So they give their clients a system that allows them to have more confidence and control over the status of their shipments: Thai Post tracking.
This is a free service offered by Thai Post so that you can locate your shipments at all times. They even have their own Thailand Post track and trace app in the play store and app store, each Thai Post parcel envelope has a QR code that can be scanned by the phone at any time. Thailand Post tracking is an easy thing to do.
Another way to track your parcel is by going to Ship24. With Ship24, all you have to do is enter your Thai Post tracking number onto the homepage and get results within a few seconds.
Thai Post has international services to over 250 destinations around the world. They offer different types of services depending on the speed of delivery. Below is the list of their international services.
When it comes to shipping internationally, it varies from country to country, but it is generally slow when compared to other suppliers from other countries. A regular package without Speed Post Thailand service may take several weeks, it is a service that can be improved.
But when it comes to parcel theft, loss, and damage, its reputation is highly favourable. Things are always going to be lost in the mail, it's a reality. But they have an insurance system based on the price of the product you are sending, if something similar happens to you, you must show your Thailand Post registered mail or your Thai Post tracking number. It will be easier for Thai post staff to find out your shipment status.
Let's take an example. This is a Thai Post shipping to the UK. Estimated time of 7-10 working days by air, about 10 weeks by sea. It has Thai Post tracking to be monitored at all times.
Airmail |
Surface |
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First kg |
Next kg |
Maximum kg |
First kg |
Next kg |
Maximum kg |
950 Baht |
500 Baht |
30 kg |
550 Baht |
140 Baht |
30 kg |
These are the Thailand Post international rates to the UK per kg. If we have a load of 25 kg we do the calculation:
1kg 950 Baht + 24kg x 500 Baht = 12950 Baht or US $ 418
These prices are an estimation and show only base shipping costs and don't include additional services like insurance or Speed Post Thailand services. Compared to other renowned courier services, Thai post proves to be cheaper than the competition. However, his Achilles heel is the delivery time, because international shipments exceed the average time.
This is already Thai Post's responsibility as such, its processes at customs and baggage screening, are determining factors in the delay of shipments but in terms of prices, it remains competitive. If your shipment is not so urgent and you want to save money, then Thai Post is a better option
Do you need to do a Thailand Post shipping to Australia, for example? Choose your service, via airmail or by sea. Delivery times by air are 4-7 business days. By sea there is a stipulated time of 7 or 8 weeks, this may vary.
They both have Thailand Post tracking which you can check by the app to track Thailand Post.
Airmail |
Surface |
||||
First kg |
Next kg |
Maximum kg |
First kg |
Next kg |
Maximum kg |
750 Baht |
350 Baht |
30 kg |
650 Baht |
110 Baht |
30 kg |
These are the Thailand Post International rates per kg from Thailand to Australia, if we calculate a 20 kg package by airmail we take these calculations.
1 kg 750 Baht + 19kg 350 Baht = 7400Baht or $239.10
If we compare it with another Courier company like FedEx, a similar shipment with the same weight is equal to 10,000 Baht or $323.10. The difference is almost $100, so the Thailand Post package rates are lower than the competition.
Their website has an online service system in which you can manage your claims, they also have an official account on various social networks where they constantly post, so Thailand Post has a channel to communicate with their customer service department and obtain information on rates, prices, changes in paperwork, exchange rates, and legal requirements.
This company has been updated in addition to the Thailand Post track and trace app that we have already mentioned. They strive every day to improve and implement new technologies for the service. Employs more than 24,000 people nationwide directly, has 21 logistics centres, and more than 1,400 post offices.
Now, thanks to eCommerce nowadays many people prefer to use eBay services to buy and sell both new and second-hand products and choose Thai Posts as the link between them and their customers. Working nationally has helped many startup companies that rely on an efficient and cheap courier service.