For shoppers in India, having confidence that their online purchases will arrive reliably is important. While choosing a dependable courier can be challenging, Ecom Express has emerged as a trusted leader in the logistics space. With its dedicated app and vast network, Ecom Express aims to provide timely deliveries, minimizing wait times and reducing the risk of misplaced parcels.
Their optimized logistics and technology integrations allow users to track shipments effortlessly, ensuring a smoother experience for businesses and consumers alike.
How to Track Ecom Express Packages
Tracking your Ecom Express delivery is simple and accessible for users of all ages. Just enter your Ecom Express tracking number into the search bar on either their website or the Ship24 platform.
Track Shipment on their Website
To track your shipment on their website, follow these steps:
- Visit the official Ecom Express website.
- Enter your AWB, reference, or order number.
- Click “Track” to view real-time updates on your shipment’s status.
Track Parcels on Ship24
With Ship24, tracking your Ecom Express package is even easier. Simply:
- Go to the Ship24 homepage or the field above.
- Enter your Ecom Express tracking number in the search bar.
- Click the search button.
Ship24 also allows you to track your orders from Myntra, Flipkart, Shiprocket, etc., simultaneously, giving you a convenient all-in-one tracking experience.
Tracking Number and its Format
The Ecom Express tracking number is essential for monitoring both domestic and international deliveries. It typically ranges from 9 to 11 digits. For example:
- 3285194511
- 410017623645
- 10418922117
These numbers can be entered on the Ecom Express website or third-party tracking services for real-time updates, showing current location and expected delivery time.
How to Find Your Tracking Number
Tracking numbers can be found via:
- Shipping Confirmation: Sent via email or SMS when your package is dispatched.
- Order Receipts: Found in your eCommerce order confirmation or account history.
- Package Labels: Directly printed on the package.
If you can’t find it, contacting the sender or the online platform is recommended.
Tracking Number Not Updating
Delays in tracking updates can occur due to:
- Transit Delays: Updates may pause between checkpoints during long-distance or international shipping.
- Customs: International packages can face customs-related delays.
- Technical Issues: Glitches in tracking systems can delay updates.
- Peak Seasons: High shipping volume during holidays or sales events can slow down processing.
If updates are absent for over a week (domestic) or two weeks (international), contacting the courier service is advisable.
Integrating Ship24’s Tracking API for Ecom Express
Ship24’s tracking API offers a highly efficient way for businesses to manage Ecom Express package tracking. Tailored for developers and eCommerce platforms, the API delivers live updates on shipment location, status, and transit changes. With multi-courier support, businesses can track Ecom Express parcels alongside other couriers in one system, streamlining logistics management.
Tracking Status
When tracking your Ecom Express shipment, several statuses provide insight into your parcel’s current location and progress. Each status reflects a distinct stage in the delivery journey. Below is a breakdown of common Ecom Express tracking statuses:
| Tracking Status | Description |
| Manifested | The shipment has been created and is awaiting pickup. |
| Field Pickup Done | The parcel has been collected from the sender. |
| Shipment Debagged at location | The shipment has been removed from a transit bag at a sorting facility. |
| Bag Inscan at location | The parcel has been scanned into a bag for transport at a location. |
| DRS Closed | The Delivery Run Sheet (DRS) has been closed, indicating delivery attempts. |
| Delivered | The package has been successfully delivered to the recipient. |
Service Area
Ecom Express, a prominent delivery company in India, operates exclusively within the country, covering around 92% of its territory. Their extensive network spans 29 states with over 2,400 offices and warehouses, serving more than 27,000 PIN codes. This infrastructure enables them to deliver to even the most remote towns across India.
Ecom Express prides itself on its ability to reach any destination within the country. For any delivery queries, their support team is easily accessible through their contact number.
Delivery Time
Delivery speed is a major factor when choosing a courier. Ecom Express delivers parcels within 24 to 72 hours across India, covering over 27,000 pin codes. While their service is fast, customers often use the Ecom Express tracking system to monitor their shipments in real time, ensuring precise updates on delivery progress.
Weekend Delivery
One of the standout benefits of using Ecom Express is its ability to deliver parcels on weekends, including Sundays and holidays. Whether it's a busy workweek or an important holiday, Ecom Express ensures your package reaches its destination without delay. Their delivery service operates year-round, making it a convenient option for those needing reliable weekend delivery.
You can easily track and manage your shipments through their app, available for download, to stay updated on your package status anytime.
Contact Customer Care
Customers of Ecom Express often have questions regarding their services, shipping, or delivery. Fortunately, there are several ways to get in touch with Ecom Express to resolve any issues.
| Contact Method | Information |
| Address | 10th Floor, Ambience Tower II, Ambience Island, Gurugram - 122002 Haryana |
| Phone Number | +91-8376888888 |
| Email Address | customercare@ecomexpress.in |
| Contact Form | Send them a message. |
About Ecom Express
Founded in 2012, Ecom Express is a key player in India's e-commerce logistics, specializing in end-to-end supply chain solutions. Headquartered in Gurugram, the company covers over 27,000 pin codes, delivering services like first-mile pickup, last-mile delivery, and reverse logistics. With nearly 2 billion shipments processed, Ecom Express leverages advanced technologies such as AI and automation to serve marketplaces, D2C brands, and online retailers. Its scalable and tailored services make it a valuable logistics partner across the country.
