Delhivery tracking offers detailed, real-time updates to help you stay informed about your package's journey. By knowing its progress, you can plan accordingly, ensuring you're ready for delivery or able to reschedule if necessary.
For businesses and individuals, Ship24 provides advanced tracking API solutions, allowing seamless integration for tracking Delhivery shipments across multiple carriers. This empowers you to manage logistics effortlessly, all in one place.
How to Track Delhivery Packages
Tracking your Delhivery package can be done in several ways, allowing you to stay informed about your shipment’s progress. Delhivery offers tracking through their website, via SMS, and an alternative option through Ship24.
On the Delhivery Website
- Start by going to the Delhivery website.
- Enter the AWB/tracking number provided by Delhivery or your sender.
- Click on "Track."
This method also gives you details on any potential delays or issues, providing a comprehensive overview of your package's progress.
Using Your Mobile Number
Delhivery offers another tracking option through your mobile number. This is especially helpful if you don’t have your tracking number at hand.
- Go to the same tracking page as before.
- Instead of entering a tracking number, choose the option to track with your mobile number.
- Enter the mobile number that was associated with your shipment.
- Click on "Get OTP & Track" to receive a one-time password (OTP) for secure tracking.
This option makes it easy to track your package without needing the tracking number, as Delhivery retrieves the shipment information linked to your mobile number.
Delhivery Courier Tracking on Ship24
Ship24 offers a reliable and efficient platform for tracking your Delhivery packages. Here’s how to easily track your shipment using Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your Delhivery tracking number.
- Press "Enter" or click the arrow button to start tracking.
Ship24 will instantly retrieve tracking information from Delhivery, giving you real-time updates on your package’s journey. This provides a convenient alternative for those who prefer a third-party tracking service.
Tracking Delhivery International Packages
Tracking international packages with Delhivery can involve multiple couriers such as India Post, USPS, DHL, etc., especially for deliveries that use partner services in both India and the destination country. Ship24 simplifies this process by tracking all your shipments across different couriers involved in the delivery. Simply enter your Delhivery tracking number, and Ship24 will provide all the relevant updates.
Delhivery Courier Tracking Status
Tracking your Delhivery shipment is essential to stay updated on its progress. Below is a break down the various tracking statuses to help you better understand the location and condition of your package:
| Courier Tracking Status | Description |
| Package arrived at Delhivery facility | The package has reached a Delhivery facility and is being prepared for the next step. |
| Our executive is out for pickup | A Delhivery courier is en route to collect the package from the sender. |
| Shipment not ready for pickup | The package isn’t available for pickup as scheduled. |
| Shipment picked up | The package has been collected from its point of origin. |
| Shipment details manifested | Shipment details have been recorded and summarized. |
| Our executive is out for delivery | A courier is on the way to deliver your package to its final destination. |
| Package delivered | The recipient has successfully received the package. |
| Shipment left Delhivery facility for | The package is on its way to the next facility or destination. |
| There might be some delay due to unforeseen delays in transit | Unexpected circumstances are causing a delay in delivery. |
| Shipment unloaded due to uncontrollable circumstances | The package has been offloaded due to weight issues or other unforeseen factors. |
| Pickup not done | The courier was unable to retrieve the package as planned. |
If you encounter any issues with your tracking status, reach out to Delhivery directly, as Ship24 does not manage package handling.
Delhivery Tracking Number and its Format
The format of Delhivery's tracking number typically consists of 12 to 14 numerical digits. By entering this number on the Ship24 homepage, you can monitor the location and progress of your package across multiple couriers.
Examples
- 3474310012062
- 2452810139202
- 1655210021954
Where to Find Your Tracking Number
Your Delhivery tracking number can be located in various documents and notifications. It can be found:
- On the barcode of your package.
- On the receipt provided with the delivery.
- In the confirmation email or SMS you received from the sender.
This tracking number is essential for tracking packages ordered from popular marketplaces such as Myntra, Flipkart, Snapdeal, Amazon, and many more. You can use the tracking number to get real-time updates via Ship24 or directly through Delhivery’s official tracking page.
Delhivery Shipping Services
Delhivery provides a range of shipping solutions tailored to different needs, based on delivery speed and distance. These include:
1. Express Delivery
Delhivery’s Express Parcel service focuses on fast, reliable delivery for B2B and B2C sectors, catering to both light and heavy parcels. It supports businesses with flexible delivery schedules, ensuring timely distribution across India. The service integrates technology for tracking and logistics management, offering real-time updates to optimize supply chains. It is designed for e-commerce, D2C, and marketplace sellers needing efficient shipping options for urgent deliveries.
2. Warehousing
Delhivery's warehousing services include customizable storage and fulfillment solutions tailored to various industries. They offer end-to-end inventory management, distribution, and integration with their transportation network. The service supports both short-term and long-term storage, with tech-enabled facilities to enhance operational efficiency, inventory tracking, and order management. It’s designed to optimize the entire supply chain, from storage to last-mile delivery.
3. Part Truckload
Delhivery's Part Truckload (PTL) service is designed for businesses needing to ship bulk goods that don’t require an entire truck. It offers flexible, cost-effective solutions, ensuring that cargo from multiple clients shares space in a truck. This service is ideal for mid-sized loads, optimizing logistics for companies with variable shipping needs. Delhivery also provides nationwide coverage with advanced tracking and secure handling of shipments.
4. Full Truckload
Delhivery’s Full Truckload (FTL) service is designed for large-volume shipments, offering dedicated trucks for bulk transportation across long distances. It supports efficient, direct routes without multiple handling stops, ensuring a cost-effective and faster option for businesses. The service integrates with Delhivery’s technology, enabling real-time tracking and customized logistics solutions, ideal for larger freight movements.
5. Cross Border
Delhivery’s Cross Border service offers international shipping solutions, including direct parcel services, B2C and B2B shipping, and express or economy delivery options. The service is supported by a global network, customs clearance solutions, and end-to-end visibility for shipments across borders. Their infrastructure integrates air and surface transport options to optimize cost and speed.
6. Data Intelligence
Delhivery’s Data Intelligence service uses advanced analytics to optimize logistics operations. It enables businesses to track, predict, and enhance delivery efficiency by leveraging real-time data. This service offers insights into supply chain performance, improves forecasting accuracy, and helps with decision-making. By utilizing AI and machine learning, Delhivery provides customized solutions for better inventory management, demand planning, and route optimization.
Sunday Delivery
Delhivery aims to expand its services to offer delivery seven days a week. However, Sunday deliveries are currently limited to specific regions, and availability varies across different areas. Before placing an order, it’s a good idea to confirm whether Sunday delivery is an option for your specific location.
For international shipments, where Delhivery partners with other couriers to complete the delivery, the availability of Sunday delivery depends on the partner service in the destination country.
Parcel Pickup Services
Delhivery provides home pickup services through its managed transportation platform, allowing users to schedule parcel collections directly from their doorsteps. This service is especially beneficial for those living in rural areas, as it enables them to send and track their packages conveniently. However, while individuals can use this service, it is more commonly utilized by businesses for bulk shipments from factories or warehouses.
Business customers can schedule pickups via Delhivery's platform, ensuring their shipments are ready for collection at the appointed time. If you're scheduling a pickup, ensure that your parcel is properly labelled and packaged before the courier arrives.
Contact Information
When facing issues related to your parcel or shipment, it’s important to have multiple ways to contact Delhivery for assistance. Below, you'll find the key contact details you need to reach Delhivery's customer support team for both domestic and international queries.
| Method | Information |
| Phone Number | +91 8069856101 |
| Customer Support Email | customer.support@delhivery.com |
| Head Office Address | 1st Floor, Plot 82, Sector 44, Gurgaon – 122002 |
| Support Page | Delhivery Support |
About Delhivery
Delhivery is a major player in India's logistics sector, providing comprehensive solutions for eCommerce, express parcel delivery, freight, and supply chain management. Established in 2011, Delhivery initially focused on serving local businesses in Gurugram. However, as India's eCommerce market rapidly expanded, the company shifted its focus toward express delivery services tailored for online retailers. Today, Delhivery handles a significant portion of India's parcel shipments, with one in four parcels ordered online passing through its network.
The company has attracted substantial international investment, including major stakeholders like SoftBank, SBI Funds, and Nexus Venture Partners, contributing to its rapid growth and expansion. In addition to express parcel delivery, Delhivery offers services like warehousing, cross-border shipping, and freight forwarding, further diversifying its logistics offerings.
