China Post Air Parcel

China Post Air Parcel is a cost-effective and reliable shipping service provided by China Post, the official postal service of China. It is widely used for sending small parcels internationally, particularly for eCommerce orders from China. The service offers a unique tracking number for each package, allowing you to track your shipments.

What is China Post Air Parcel?

A China Post International Small Parcel is a delivery service purely for items that weigh a small amount (below 2kg). The service can be from China to all other countries on its "shipping list". It is for sure the most economical way to post your items. One of the ways to post your small packet parcel is via the Express Postal Service (EMS). This is an international mail express service managed by the Universal Postal Union and is an express service provided by China Post.

This service comprises two options: Registered and Surface Mail. It caters to postal outlets worldwide, offering the provision of online tracking and query services at slightly higher rates for registered packages. Notably, China Post Air Parcels do not entail customs duty charges or customs clearance fees. However, upon entering the destination country, import duties may apply, subject to the laws of each respective nation.

Through China Post Air Parcel, you can send packages or parcels to over 230 countries and regions around the world. But relatively slowly and there are many restrictions on the weight, they can take a while to deliver especially internationally but are the cheapest option. The main difference to remember between the EMS delivery service and a normal Air Post Parcel is that EMS is the premium delivery service for China Post.

A China Post Small Packet Air parcel cannot be heavier than 2 kg and the length cannot exceed 60 cm, any package over 2 kg would need to be sent via a different method. The pricing is also very different with the EMS service taking a very short time to be delivered and is the most stable so of course, costs more money to send.

The delivery times of the parcel or package will heavily depend on each post office that handles your items, plus customs clearance if leaving China.

China Post Air Parcel Delivery Time

Below are the estimated delivery timeframes for the various China Post transportation methods.

• To countries neighbouring China: 5 to 10 Days
• To Europe and America: 7 to 15 Days
• To South America: 10 to 20 Days
• To Africa and remaining countries and regions: 15 to 30 Days

China Post Surface Air Lift Parcels

• All countries: 15 to 20 days

China Post Surface Parcels

• All countries: 1 to 2 months

How to Track China Post Air Parcel

Tracking a China Post Air Parcel is simple. Here are the steps you can follow:

1. Visit the official China Post website.
2. Locate the tracking section. It is labelled "Tracking and Information".
3. Enter your China Post tracking number. This is a unique 13-digit code that starts with the letter “R” and ends with “CN” which you would have received at the time of shipment.
4. Solve the puzzle that is shown.

Please note that only registered mail is trackable throughout its journey from China to your door.

You can also use a third-party tracking service like Ship24. All you need to do is enter your China Post tracking number on the search field above and hit "Enter".

With Ship24, you can track up to 10 packages at the same time, no matter if they are on the same route or all separate, you will be able to find out what country it is in if there is a hold-up or problem for example at customs or it is waiting on the next courier to collect at all times and can scan 24 hours a day, 7 days a week

How long does it take for China Post Air Parcel to deliver packages internationally?

The delivery time for China Post Air Parcel packages internationally can vary depending on several factors. Generally, it takes an average of 7 to 20 business days for China Post packages to reach their international destinations. However, please note that this timeframe is an estimate and can be influenced by factors such as the destination country, customs procedures, and any potential delays during transit.

It's always recommended to track your shipment using the provided tracking number for the most up-to-date information on the delivery status.

What should I do if my China Post Air Parcel shipment is delayed or lost?

If you experience a delay or loss with your China Post Air Parcel shipment, take the following steps for resolution. First, track your shipment using the provided tracking number to gather the latest updates.

If the issue persists, contact China Post's customer support, providing them with the tracking number and relevant details. They will assist in investigating the delay or loss and provide guidance.

If necessary, file a complaint or claim, following the instructions provided by China Post and submitting all required documentation. You can also communicate with the recipient's local postal service for collaboration in resolving the matter. Should the issue remain unresolved, escalate it by contacting higher-level customer support or relevant consumer protection agencies for further assistance.