Canada Post Tracking Number

Canada Post Tracking Number

Couriers

Tracking your shipments is an important part of the mailing experience, and the Canada Post tracking number gives you the ability to track your package every step of the way – from dispatch to delivery.

Canada Post Tracking Number package tracking

What does a Canada tracking number look like?

Your tracking number is either a 13-digit alpha-numeric or a 16-digit numeric code, depending on the service chosen. For online shipments, a 16-digit number is standard.

If you have shipped or ordered online, you most likely will receive a 16-digit number as your tracking number. The format for shipping created online should look like this:

  • 0000 0000 0000 0000

On the other hand, if you acquire other services, you will receive a 13-digit alpha-numeric tracking number. The format for the 13-digit alpha-numeric number should look like this:

  • AA 000 000 000 AA

Please note that only the sender can send you the tracking number. Canada Post doesn’t store the senders' information, contact number, and address.

Locating Your Tracking Number

When it comes to Canada Post tracking, locating your tracking number is important. You can find your tracking number in the following places:

  • On your receipt
  • On the confirmation email
  • On the shipping label
  • By asking the sender

How to Use Canada Post Tracking Number

If you've sent or are expecting a package via Canada Post, tracking it is straightforward and reassuring. Simply use your tracking number on either the Canada Post or Ship24.

On the Canada Post Website

To use your tracking number on the Canada Post website, follow these steps:

  1. Head over to the Canada Post tracking website.
  2. You can either enter your tracking number on the tracking section on the homepage or click on "Tools".
  3. Once there, simply just enter your Canada Post tracking numbers.
  4. When you are done, click on "Track" to get tracking updates.
using tracking number on Canada Post website

On Ship24

If you're looking for an alternative way to enter your Canada Post tracking number, Ship24 is a great option. Just like on the Canada Post website, you can input your tracking number on Ship24 to receive updated information about your parcel's status.

Using Ship24 for Canada Post tracking number

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to Canada Post tracking numbers.

What are Canada Post’s services?

Depending on where you are sending your parcel, Canada Post has different kinds of services. Their services depend on whether you send it domestically, in the US, or internationally.

For domestic parcels, they have 4 different kinds of services.

  • Regular Parcel - the duration of the delivery may vary between local, regional, or national. The delivery time may take up to 2-13 working days.
  • Expedited Parcel - the duration of the delivery may vary between local, regional, or national. The delivery time may take up to 2-8 working days.
  • Xpresspost - the duration of the delivery may vary between local, regional, or national. The delivery time may take up to 2-3 working days.
  • Priority - the duration of the delivery may vary between local, regional, or national. The delivery time may take up to 2 working days.

For the US parcels, Canada Post offers 5 different kinds of services.

  • Small Packet USA - the projected arrival date is between 5 to 8 working days. There is no guarantee that it will be an on-time delivery. This service also does not include tracking and delivery updates. The parcel will be delivered to the post office.
  • Tracked Packet USA - the projected arrival date is 4 to 7 working days. There is no guarantee that it will be an on-time delivery. This service includes a tracking number and delivery updates.
  • Expedited Parcel USA - the projected arrival date is 4 to 7 working days. There is no guarantee that it will be an on-time delivery. This service includes a tracking number and delivery updates. The difference between Tracked Packet and Expedited Parcel is that the latter has liability insurance.
  • Xpresspost USA - the projected arrival date is 2-3 days. This service guarantees that your parcel will be delivered on time and it has both a tracking number and delivery updates.
  • Priority Worldwide - the project arrival date is guaranteed on the next day. This is the fastest way your parcel can be travelled to the US without any inconvenience.

For international services, there are 5 different services that Canada Posts offers depending on whether you want it to arrive by air or surface.

  • Small Packet International - the time of arrival for this service takes up to 6 to 10 working days by air and 4 to 12 weeks by surface. There is no guarantee that it will arrive on time and there are no tracking numbers and delivery updates for this type of service.
  • Tracked Packet International - the time of arrival for this service takes up to 6 to 10 working days by air and there is no option for delivery by land. However, a tracking number and delivery updates will be given for this type of service.
  • International Parcel - the time of arrival for this service takes up to 12+ working days by air and 4 to 12 weeks by surface. A tracking number will be given as well as delivery updates.
  • Xpresspost International - the time of arrival for this service takes up to 4 to 7 working days by air. Delivery updates and a tracking number will be given for this type of service.
  • Priority Worldwide - the time of arrival for this service takes up to 2-3 days working days by air. A tracking number and delivery updates will be given for this type of service.

The shipping rates for each service may still vary depending on the location as well as the weight and size of the parcel. Please contact Canada Post for more information.

Will a Canada Post tracking number boost my delivery?

While a tracking number doesn’t expedite delivery, it keeps you informed about your parcel's status. For quicker delivery options, consider services like Xpresspost or Priority, which offer faster transit times.

Why is my Canada Post tracking number not updating?

If your Canada Post tracking number isn't updating, it may be due to a few factors: the package might not yet have been scanned, leading to a delay in updates; there could be technical issues with the tracking system; the tracking number entered might be incorrect; or, if the tracking number was recently issued, it may take some time for the system to update. In cases where the tracking status does not change for an extended period, it's recommended to contact Canada Post for further assistance.

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