The online buying community is increasing day by day, thanks to the rising popularity of the Internet. As internet services are becoming common across the globe, many online businesses are thriving and reaching new levels of success. There are more than 10 million e-commerce websites that are providing their services to the customers. Zappos is one of them.
What is Zappos?
Zappos is an online clothing and shoe retailer providing customers with a large choice of brands. Zappos was founded in 1999 by Nick Swinmurn and started as an online shoe store first, under the name ShoeSite.com. The name of the website changed then for Zappos later, which is an adaptation of the Spanish word zapatos meaning shoes in English.
The small company did very well and made its name in the online market very quickly. As time passed, Zappos evolved and started featuring clothing, handbags, accessories, and other products on its website.
In 2009, Zappos was taken over by Amazon for $940 million in a stock and cash deal. This partnership didn't change Zappos order tracking services, shipping times, or again the free shipping option of Zappos.
How do I track my order on Zappos?
Zappos order tracking service is on point and you will be able to check the location of your package anytime between the shipment and delivery of the order. After placing an order, an email will be sent to you about your purchase and the delivery of your package, which will also include a tracking number. You will also receive a link in the mail, you just need to click the link and you will be taken to the mail carrier through which your order is being shipped like UPS, FedEx, or USPS.
Another way to track your order is by using Zappos order tracking through your account on the Zappos website. If you want to follow this method, log in to your Zappos account using the email with which you registered and then go to your order history and simply click on the order number. This will make the Zappos tracking number of your order appear under the Status; Tracking column. Now, by clicking the link, you will be taken to tracking information for your Zappos order.
Another easy way to track your Zappos order is to go on the homepage of the Ship24 website and copy-paste your Zappos tracking number in the search bar. When you will click enter, all the information about your Zappos package will appear, with the delivery status and the courier used for the shipment.
How long does Zappos take to ship?
Zappos shipping times are generally short as the company ships an order within 1-2 days, and the order is delivered within 4-5 business days. After the shipment, you will receive an email with a tracking number that can be used to track Zappos packages. After you checkout from Zappos, you will be provided with all the necessary information, including the shipping cost and estimated Zappos delivery time.
There are different packages for shipping, by default, you will be given free shipping, but you can also opt for urgent delivery by paying additional fees. All the packages are delivered via ground shipping vendors like UPS, FedEx, and United States Postal Service.
Note that there is an additional time for PO boxes and military APO/AFO addresses.
Does Zappos charge shipping?
Zappos shipping is totally free, with no minimums and exceptions. Zappos shipping services are in every part of the U. S., including U. S. territories and military APO/FRO addresses.
All the packages are delivered within 3-5 business days, and with Zappos order tracking, you will be aware of the current location of your package at all times. You can also expedite your shipping time, but for that, you will have to pay extra money. There are some products on which expedited shipping is not applicable. Plus, expedited shipping cannot be availed for shipments outside the continental United States.
Can Zappos ship internationally?
If you live outside the U. S., unfortunately, you will not be able to shop from Zappos. Zappos operations are confined to the U. S. and its territories, and it does not ship internationally. Zappos shipping services are meant for the residents of the U. S. only.
However, you can use a company with a dedicated sending service. You will have to send your Zappos package to the company warehouse in the US and this company will send your package in your country, no matter where you are in the world.
Does Zappos have one-day shipping?
Yes, Zappos offers one-day urgent shipping. If you order anything from Zappos, the default delivery time is 4-5 business days, and Zappos shipping is totally free. However, Zappos allows you to expedite the delivery time with two different delivery options:
- 1-Business Day Shipping and Handling: $25/order
- 2-Business Day Shipping and Handling: $15/order
However, you cannot get one-day shipping for addresses located in Hawaii, Alaska, U. S. Territories, P. O. Boxes or Military APO/FPO addresses. For these locations, you will have to settle for the standard free Zappos shipping. You can use the Zappos order tracking service for expedited deliveries as well.
Does Zappos have free returns?
Yes, Zappos offers its customers free returns. No matter where you live in the U. S, you can return the products to Zappos free of cost. According to the Zappos return policy, if you have bought something from Zappos but are not satisfied with the product, you can send it back within 365 days of purchase. But the returned products must be unworn/unused with the original tag still intact. You also need to send these products in their original packing; if you do not meet the mentioned criteria, you might not get qualified for a refund.
After receiving your package, Zappos will review the products, and if the refund is approved, your original method of payment will be credited. The funds might take additional 2-10 business days to reach your bank or credit card account.
For any question, you can contact the Zappos customer service.
