Walmart Customer Service Tracking
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If you've ever found yourself wondering how to get real-time updates while tracking your Walmart orders, you're in the right place. This article serves as a one-stop resource to help you with the different ways you can contact Walmart customer support for all your tracking needs.
How to Contact Walmart Customer Service About Tracking
When it comes to tracking your Walmart orders, the company offers several methods for you to get the information you need. Whether you prefer to contact them through a phone call, live chat, email, or social media, Walmart can ensure that they will assist you the best they can.
via Phone Number
To track your order through Walmart's customer service, you can call their toll-free number at 1-800-WALMART (1-800-925-6278) and for international calls, 614 534 1996. The phone line is open from:
- Monday to Friday: 8:00 a.m. to 11:00 p.m.
- Saturday: 9:00 a.m. to 9:00 p.m.
- Sunday: 12:00 p.m. to 7:00 p.m.
However, it's wise to double-check these hours on Walmart's official website or with your local store for the most current information.
Once you're on the call, you'll be guided through a series of options; simply follow the prompts to get to the tracking department. This method offers a direct and immediate way to get updates on your order's status.
via Email Address
To get updates on your order or resolve tracking issues, you can reach out to Walmart's Customer Service through email. The email addresses you might consider using is service@walmartcontacts.com for general customer service inquiries and the same address for sales and questions.
via Live Chat
To use Walmart's live chat for tracking your order, you'll need to:
- Head to the Help Page on their official website.
- Once there, scroll down until you spot a blue "Chat with Us" button.
- Clicking this button will prompt a chat box to appear in the lower right-hand corner of your screen.
From there, you can begin your chat with a customer service representative to inquire about your order's status.
via Social Media
If you're looking to track your Walmart order and prefer using social media, you have a few options:
- Facebook: you can send a direct message to Walmart's official page to inquire about your order status.
- Twitter: tweet @Walmart or send them a direct message.
- Instagram: direct message Walmart's official account for tracking information.
Each platform provides a convenient way to get real-time updates without having to make a phone call or send an email. Just remember to keep your order details handy for a quicker resolution.
Track Walmart Orders on Ship24
If you've ordered from Walmart and are looking for an alternative way to track your package, Ship24 offers a convenient third-party solution. To track with Ship24, all you would need is your Walmart tracking number. Once you have it, simply:
- Head to the Ship24 homepage or the search field above.
- Enter your Walmart tracking number and hit the search button.
By using Ship24, you can enjoy a seamless tracking experience that complements Walmart's own services. Whether you're a frequent online shopper or simply looking for a more versatile tracking solution.
Frequently Asked Questions (FAQs)
What is the best way to contact Walmart customer service about tracking?
The most efficient way to contact Walmart for tracking inquiries is through their Live Chat feature, accessible on their Help Page. This method offers near-instant responses and allows you to easily select topics from a list of options that appear. The chatbot is quite helpful, providing direct links to relevant pages on the Walmart website. This makes it a quicker alternative to sifting through automated phone menus or waiting for email responses.
Moreover, the Live Chat feature offers the convenience of multitasking. If you find yourself needing to speak with a live agent, you can continue to browse the Walmart website or work on other tasks on your computer while you wait. This is a more productive use of your time compared to being on hold over the phone.
What are the working hours of Walmart customer service?
Walmart Customer Service is generally available from 8:00 a.m. to 10:00 p.m., Monday through Sunday. However, these hours can differ based on the specific location. Some stores might operate from 7:00 a.m. to 10:00 p.m. on weekdays and Saturdays, and from 10:00 a.m. to 8:00 p.m. on Sundays.
To get the most accurate information, it's a good idea to use Walmart's store finder to check the hours for stores in your area.
If you're looking to track an order and the customer service desk is closed, you have other options. The Walmart Help Center online provides a wealth of information on tracking orders, making changes to your order, and handling returns and refunds.
Can I contact Walmart customer service about my online order?
Yes, you can reach out to Walmart Customer Service for inquiries about your online order. Here are several ways to contact Walmart:
- Online: You can head to the Walmart Help Center on their website. This platform provides a range of options including tracking your order, making changes to it, or even initiating returns and refunds.
- Phone: Call Walmart's Customer Service line at 1-800-925-6278. They are available from 8 a.m. to 11 p.m. CST every day.
- Walmart store: You can also ask for assistance at the service desk or from any available store associate.
Regardless of the method you choose, it's a good idea to keep your order number ready. This will make it easier for customer service to assist you.
