Order tracking

What does order tracking mean?

When you order an item from an online marketplace or e-tailer, the item will likely be shipped to your chosen address and have order tracking included. Order tracking should be available either through the marketplace which you ordered from or organized with the seller who should choose a courier or handling service which offers order tracking. This is done through a tracking number or code which will be assigned to your parcel once it has been received or collected by the courier responsible for delivering your package. Once you have your tracking number, you can begin your order tracking with either the courier who is handling your parcel directly or with the international package tracking experts, Ship24.

The benefits of order tracking with Ship24 is that you don't have to log in or sign up to any websites and you can find all the tracking information you need on one website, rather than having to potentially change how and where you track your parcel if the package changes hands during transit. This is because Ship24 doesn't track one or a few courier or logistics companies in a limited amount of countries like some companies, in fact, it offers international order tracking on parcels sent with thousands of different e-tailers, marketplaces, and couriers. It also offers the same level of tracking functionality as any of the larger couriers, with information on the journey, current location and status of your parcel available at the click of a button on the website, offering the most seamless order tracking service for users.

How do I get order tracking for my parcel?

To track an order all you need is your order tracking number, which should be given to you upon purchase confirmation of an order. As this is online, this can be either directly at the successful check-out screen on completion/payment of an order, or via an email from the site or seller. Once you have received your order tracking number, you can start to track an order straight away on Ship24 straight away. Individuals can track a single or up to 10 orders at the same time for free, just by entering the tracking numbers onto the Ship24 home page (where you will see an order tracking search bar, you can't miss it! ). Millions of businesses who needed professional order tracking also use Ship24, through our powerful shipment tracking API and universal tracking webhook systems, which integrate with businesses within minutes to deliver unrivaled tracking capacity for B2B and B2B orders.

What do order tracking numbers look like?

Typically, order tracking numbers are 12 characters long, made up, or a combination of letters and numbers. However, there are other formats that may exist, with any amount of characters potentially included depending on the courier used. If you are unsure what your order tracking number is or where it is, then you should contact the courier service you a using for your order and ask them how to track the order. However, before you have done so, check your email to make sure your order tracking number has not been sent. Tracking numbers will be different for all couriers, such as DHL, UPS, FedEx, 4PX and so on, but you don't need to know the difference or even which courier your parcel is travelling with when order tracking with Ship24, thanks to its auto-detect system. Simply type in your order tracking number and let Ship24 identify and find information on your parcel, whoever it is being handled by.

Which marketplaces offer order tracking?

Most marketplaces offer order tracking through the third-party shipping companies they are in partnership with, like eBay and Amazon, who have recommended carriers that sellers on their platform usually send orders with. These recommended partners, especially of the big marketplaces, are usually international couriers which have a good reputation for delivering goods on time and safely and will likely offer order tracking as part of their service. However, this is not always guaranteed and the worry over whether certain couriers can truly offer end-to-end tracking has meant many are turning to Ship24 so they can be certain they have complete visibility over their parcel at every stage of its journey with Ship24's order tracking capability.

Whether you know multiple couriers will be handling your parcel or are not sure at all, Ship24 is your best bet, as it offers order tracking as standard on over 1,000 different carriers and online shops to ensure you get complete order tracking.

What's the best order tracking method?

Third-party order tracking platforms have proven the best option for tracking parcels due to their multi-courier tracking functionality. Of the many out there, Ship24 is a leading provider, due to the number of handlers it offers to track and its AI-powered, international order tracking ability. In fact, Ship24 has helped millions of individuals and businesses with their order tracking and our users continue to grow as word of mouth gets around of the seamless, stress-free experience order tracking with Ship24 provides.

What are some issues I may face when order tracking?

Many people face similar issues when order tracking, which are listed below. The solution to these problems can also be found following the common order tracking issues, for the benefit of readers.

• Multiple handlers: Many parcels which are cross-border shipments go through a number of different carriers while on their journey to their destination country, meaning that order tracking can be difficult. Ship24 provides the ultimate solution to order tracking, by scanning thousands of different handlers simultaneously to locate and bring users all the order tracking information available on their package.
• Customs delays: When order tracking it will be important to keep updated on any delays or hold-ups that could potentially happen to your parcel. Ship24 offers the latest ordering tracking status information so you know if there is an issue with your parcel which may cause a delay or require action be taken before it can proceed.
• Where to order track: When you have your order tracking number, it can be confusing for customers to know whether to order track via the marketplace or e-shop where they purchased it, with the courier or handler (if they know who they are) or otherwise. Lucky, Ship24 is the answer to all your order tracking concerns, as it doesn't matter who your parcel is with or where it was purchased, just copy and paste your order tracking number into Ship24 and begin to track an order instantly.