What does JD.com do?
Today, China is the largest trading power on the planet. By having the best markets for the manufacture, sale, and purchase of products, China becomes the best option to sell any type of product to millions of people around the world. With cheap labour and competitive shipping prices, China has become home to e-commerce companies that are growing at an impressive rate and are becoming increasingly popular.
JD.com is a major e-commerce company in China. This company was founded by another Chinese company, Alibaba Group. JD.com, also known as Jingdong, is located in China's largest commercial epicentre, the city of Beijing. In the last study carried out on the company, it was verified that the company has registered more than 380 million users, an amount that is increasing every year.
According to a recent study, it is estimated that JD.com produced more than 17 billion dollars in the last year. It is also very important to mention that JD.com extends the shipments of the products it sells throughout China. For this reason, the company's revenue growth grew by almost 30%, making it one of the largest retail companies in China.
The reason why JD.com has grown so much is due to its diversification in the products sold in its online store. This diversification has been the biggest boost for a significant increase in JD.com stock.
Does JD.com ship to the US?
Currently JD.com ships to the United States. This operation began in 2018 when JD.com decided to expand its commercial operations to the United States and Europe. The US operations center is located in Los Angeles, California.
For the company, its business operations in the United States represent a significant percentage of its annual sales. At least 12% of the annual sales received by JD.com come from the United States, which speaks to the commercial importance that the United States has for the company.
Does JD.com ship overseas?
JD.com is the second-largest Chinese company in the world of e-commerce. Once this success was achieved, JD.com international shipping started in 2018, expanding throughout the United States and Europe JD.com makes all its sales throughout the Asian continent.
Both the United States and Europe have benefited from this trade expansion. Most shipments made by JD.com are made through operations with AliExpress, an online platform created by Alibaba Group to distribute products internationally and provide better support to customers.
This is perhaps the main reason why JD.com has had such great growth since it was founded. JD.com is known to most of the people who buy or sell products online. Besides, it is very important to say that the majority of shipments are done by ship, however, depending on the products and the region, JD.com also has the logistics and resources to ship by plane.
Are JD.com shipping costs expensive?
JD.com has very competitive market prices that often outperform its competitors. JD.com shipping costs are typically lower than those offered by other retail companies. Depending on the promotions that the company carries out, the shipping rates of JD.com can be up to less than a dollar.
For this reason, JD.com has had impressive growth in recent years. JD.com even has free shipping on certain products, however, this opportunity only comes in certain circumstances. Depending on the region, the method, the shipping company, the purchase costs and the type of product, you can get discounts on JD.com shipping fees or even JD.com free shipping.
JD.com offers free shipping to its clients with the determined purchase of certain products and with the existence of certain promotions that the company offers. This opportunity is only offered to customers, depending on the products they request and the number of purchase expenses they make.
All the products that they sell through JD.com can be purchased in various international currencies such as the dollar or the euro. The website shows the shipping prices in yuan and their equivalent in dollars or euros.
Is JD.com delivery fast?
JD.com shipping time may vary according to logistics and shipping intermediaries selected by the customer. The JD.com shipping time is usually very short compared to the shipping times offered by other companies.
However, the JD.com delivery is fast, it is estimated that your products take between 3 and 60 working days. Delivery time may also be affected by the customs laws of each country, which can also dramatically affect shipping times.
The main allies of JD.com for the transport of its products are DHL and EMS, however, in the last two years through the help of Alibaba Group, JD.com has made shipments utilizing the shipping company AliExpress. Generally, this company has had a tremendous impact throughout Europe on the shipping and delivery of products.
How do I track my Jd order?
The JD.com tracking with your products can be done through an order number that is provided by the website once the order has been completed. The JD.com tracking number can be obtained in the user's account section and can be used to track the product on the websites of the transport companies.
Additionally, you can also track products when you decide to check the order details. This information can also be requested in the JD.com customer care. Through this process, users will also be able to track all requested orders in case problems are obtaining an order number or a tracking number.
You can also use the Ship24 website to track your JD.com order.
How can I contact JD.com?
JD.com's customer care has support that serves its customers daily from 9:00 to 24:00 (GMT+8). Besides, customer support can also attend to customer inquiries by email, which are usually answered in less than 24 hours.
Also, JD.com has a physical store in Hong Kong, which customers can visit to answer their questions regarding the products. Besides, it is also very important to mention that the support of JD.com provides the opportunity to serve any journalist or member of the press, this process is offered through a special manager who is in charge of being the press contact. This support can be done by correct email or by phone number.
