Etsy Tracking Number

Etsy is a global online marketplace, where people come together to make, sell, buy, and collect unique items. One of the key features Etsy provides is a tracking number for each order. This tracking number is a unique code that postal services use to follow the journey of your package as it makes its way to you. It allows both sellers and buyers on Etsy to monitor the status and location of their orders in real-time.

How to Use Etsy Tracking Numbers

Etsy tracking numbers are an important tool for both buyers and sellers, providing real-time updates on the whereabouts of their orders. Once you receive a tracking number for your Etsy order, you can use it in several ways. One method is to track the package directly on Etsy's website or app, where the tracking information is automatically updated. However, for more detailed tracking, you can visit the carrier's website, such as USPS, FedEx, or any other courier involved in the delivery. Simply enter the tracking number in the carrier's tracking section to receive the latest information on your shipment's status.

Using it on Ship24

Another effective way to get Etsy tracking is through third-party websites like Ship24. These platforms offer the convenience of tracking parcels from various carriers in one place. By entering your Etsy tracking number on Ship24, you can get comprehensive tracking details, regardless of the courier service. This method is particularly useful if the order involves multiple carriers or international shipping.

How to Find Etsy Tracking Numbers

When looking to find your Etsy tracking number, simply navigate to your Etsy account and find the relevant order under your purchases. There, you'll see a "Track Package" option next to the shipping status.

Clicking on this will redirect you to updates directly from the shipping carrier, providing real-time information about your package’s journey from the seller's location to your doorstep.

For those who have made purchases using guest checkout, you'll receive a confirmation email, which includes a "Track your package" link if the seller has included a tracking number. By clicking on this link, you'll be taken to a page where the tracking number is displayed.

You can then use this number to track your package’s progress on the shipping carrier’s website or a parcel tracking service.

How to Add a Tracking Number on Etsy

Adding a tracking number to your Etsy orders is a simple process to manage your shop efficiently and keep your customers informed. Here's how you can do it:

For Desktop Users

1. Navigate to Shop Manager: Access your Etsy account and go to 'Shop Manager', then click on 'Orders & Shipping'.
2. Open Orders Tab: Here, you'll see a list of your sales that haven't been completed yet.
3. Select Order: Click the timer icon beside the order you want to update.
4. Complete the Order: Follow the prompts to complete the order.
5. Enter Details:
   • Ship Date: Choose a ship date, which can be set up to two days in the future.
   • Note to Buyer: Add a personal message if desired.
   • Preview Email: Check the shipping notification email that will be sent to your buyer.
   • Email Options: Choose to receive a copy of this email if you want.
6. Submit Tracking Information: Once all details are confirmed, select 'Submit'.

For Etsy Seller App Users

1. Access Orders Tab: Open the Etsy Seller app and go to the 'Orders' tab.
2. Select the Order: Choose the order you wish to complete.
3. Review and Complete Order: Check the order details, then select 'Complete order'.
4. Add Tracking Number: Enter the tracking number for your order.
5. No Tracking Option: If there's no tracking (e.g., for digital items or local pickups), choose 'This order doesn’t have tracking' and specify the reason.
6. Shipping Details: Select your shipping carrier and set the ship date.
7. Personalized Message: Add a note to the buyer if you wish and save it. You can edit this message if needed.
8. Email Preferences: Choose if you want a copy of the buyer notification email.
9. Finalize: Confirm the completion of the order.

Frequently Asked Questions (FAQs)

Can I track an Etsy order without a tracking number?

Tracking an Etsy order without a tracking number can seem challenging, but there are straightforward ways to stay informed about your purchase's status. Here’s what you can do:

Check Order Status on Etsy

• Log in to your Etsy account.
• Navigate to Purchases and Reviews.
• Locate your order to see its shipping status displayed next to it.

Understand Shipping Statuses

• Not Shipped: The seller hasn't shipped or hasn't marked the order as shipped on Etsy.
• Shipped: The order is marked as shipped by the seller.
• In Transit: The seller has added a tracking number, and the order is on its way.

Why is my Etsy tracking number not working?

If your tracking number is not working, it could be due to the order status being “Not Shipped,” meaning the seller hasn’t shipped it yet. Sometimes, the issue is with the tracking number being in “Pre-transit” status, waiting for scanning at the shipping facility. Courier delays are also common, where the shipment hasn't been picked up or scanned by the courier. Additionally, tracking via Etsy might redirect to an incorrect website.

To solve this, contacting the seller is a good first step. They can file a “where is my mail” claim with USPS if necessary. For orders with carriers not supported by Etsy, the tracking number can be found under “View Receipt” on the Purchases page.

Can I change my Etsy tracking number?

Yes, Etsy allows you to update the tracking number for an order.

1. Navigate to Shop Manager: Start by going to your Shop Manager on Etsy's website.
2. Access Orders & Shipping: Within the Shop Manager, click on the 'Orders & Shipping' section.
3. Find and Edit the Order: Look for the order whose tracking number you wish to change. Scroll to the relevant package information and click on 'Edit tracking', positioned next to the current tracking number.
4. Update Tracking Details: Here, you can input the new tracking number and, if needed, change the shipping carrier.
5. Save Changes: After making the updates, make sure to hit 'Save' to apply these changes.

Remember, this process is tailored for the Etsy.com website. The steps may vary slightly if you're using the Etsy Seller app.