Buying technology products in the Asian colossus of China has never been easier than with DealExtreme. On this website you’ll have a wide variety of consumer electronics and other types of technological equipment at your disposal. Not to mention also at the best price and incredible offers if you have a DealExtreme coupon.
And if you’re not interested in technology, it doesn’t matter, in DealExtreme you can also find a wide variety of products for the home, fashion, beauty and even health items. Therefore, you will always find something for yourself within this great website. Don't stop there and keep reading to see all that DX can offer you.
What is DealExtreme?
Also known simply as DX, it is one of the most popular Chinese origin stores to buy on the web. You can buy pretty much anything, but take priority with electronics and tech items. However, if you’re looking for fashion and beauty items, or health items, you can also find a lot of variety and quite interesting things.
DealExtreme currently has a catalog with more than 300,000 products and thousands of suppliers of all the most famous brands in the world, and some not so famous. So sooner or later you’ll find something that catches your attention inside this store. And possibly one of its best features is that it ships to a large number of countries. So it will be very rare that you’ll not find the place where you live in DX.
Where is DealExtreme located?
DX commercial offices are mainly located in Hong Kong and they also have an office in London. But as we have already mentioned, this company doesn’t put many obstacles when it comes to shipping worldwide. You simply have to find if your country is on their shipping list and start shopping. Simple as that.
Is DX safe?
One of the big questions from all users who come across this company is that is DealExtreme safe? And like any other website of this type, it can have its faults. Remember that they handle a large daily amount of shipments and possibly at some point they may be miss sending one. Or maybe they don't send the shipping details to someone on time.
Either way, if something goes wrong, the company agrees to make a return within a maximum of 10 days from the date of receipt of the product. So you will have your money back without any problems.
How do I track my order on DealExtreme?
Once you have confirmed the purchase of an item, the page will provide you with a tracking number. You can check this in your personal account on the DealExtreme track order page. There you’ll know the status of your shipment in real-time. On the other hand, you can also use a tracking tool, just by entering the DealExtreme tracking number and checking its status, like on the Ship24 website.
Where does DealExtreme can deliver?
The great thing about DealExtreme is that it offers worldwide shipping. So the case that your country doesn’t appear within the countries available to send in DX will be one in a million. In other words, you can order your articles through this page from almost anywhere in the world. You just have to check the availability of your country, in addition to its conditions and terms for the customs taxes.
What time will my DX delivery arrive?
The DealExtreme shipping time is something you have to know. If the shipment isn’t urgent, it may take up to 3 weeks to arrive depending on your country. In some cases, your package may take a month, depending on the customs policies of your country. But on the bright side, DX offers free shipping on certain types of items under $ 20 with registered airmail.
While express shipments have certain costs depending on the volume of the equipment. This option is the most recommended for international shipments. And they also depend on the shipping time of the postal service of their own country. But it doesn't affect the processing time that DX handles. In this way, the express available and working with the company are TNT, DHL and TOLL, mentioning only a few.
What are DealExtreme shipping fees?
As we already mentioned briefly, the DealExtreme free shipping applies when the purchase doesn’t exceed $ 20. That is a great advantage of this website, but it’s recommended that you use the express service for international shipments, to ensure that your package does not take months to arrive.
On the other hand, DX isn’t responsible for the costs of the express of the countries where the shipments are made. Therefore, this is an added value that you must pay on your own with the shipping company that is separate from the value of the DX product. So you have to inform yourself very well about customs taxes and other fees that apply in your country.
How do I contact DealExtreme support?
You can contact their customer service through several channels that are at your disposal to offer you help:
- You can use the DealExtreme customer service phone number (+86) 0755-86002030-8016 which is open from 09:00 am to 18:00 pm in Hong Kong time from Monday to Friday.
- You can open a ticket in the language you want with the question you have. They should respond within hours via email.
- You can also use the chat that is operational from Monday to Friday from 09:00 am to 06:00 pm in Hong Kong time. In this case, it is necessary to use English to ask questions in the live chat.
- You can find the answers to your questions in the Forum that DX has on its website with other users with experiences similar to yours.
- Or you can look up your question in the FAQ and find some useful information.
Social networks and the DX blog are also available to find some interesting information and data that can be useful for your purchase process. In addition to finding recent offers and promotions.
