On this occasion, we’ll detail a little of the delivery services that Darty provides. In this way, Darty is a company that is located mainly in France, which is dedicated to the commercialization of electronic products, household appliances, as well as other services related to these. But we’ll focus on the characteristics of this company that has to do with Darty shipping service and how to track the Darty packages.
What is Darty?
Darty is a distribution company for electrical products, such as appliances, personal computing, and digital photo processing, among other services. It’s also a company that has a long time in these types of markets because it was founded in 1957 and has been in the electronics retail industry ever since.
Today they are more than just an electronics store since they are also a provider of internet, television and telecommunications services. In addition to having its own marketplace where you can see a large number of the products the company offers, as well as other electrical appliance installation and repair services for this class of items. Likewise, Darty offers you a comfortable platform to purchase services and products.
How do I track my order from Darty?
The first thing you have to do is check that your order has been registered. This consists of a couple of simple steps, you will start by looking in your email for a notification from Darty for your order. Then you can see in your customer panel through the website or the Darty application. There, you will see the option "My Orders" where you will find the Darty tracking number.
You will also find that your order is possibly in the validation process, for which you will have to verify your voicemail or email to give the page the information that is necessary to validate your order. Now, to know the tracking of your item, you have to select the option "My orders" in the customer area.
Another option to get the Darty tracking is using the Services Portal, where you will find an option called “Track your order“. In this case, you will have to complete a form with your personal data and others related to your purchase. You have to finish by selecting the option "Access my order", and you will find the exact location where the item you have purchased is located.
Does Darty deliver only in France?
No, Darty has partnerships with several shipping companies around the world. So you can buy an item in this Marketplace while outside of France and take advantage of Darty great deals with Colisexpat for example, a service associated with this French company that can deliver to all parts of the world.
This forwarding service covers all countries and takes care of receiving your orders in France and then sending them wherever you ask. To use Darty international delivery, you simply have to create an account on Colisexpat and create an identifier. Then you make your purchases in Darty as if it were any type of marketplace that you already know.
Now you have to provide the Colisexpat address and the identifier that you obtained earlier. Then, your package will be sent to their facilities and you can track the package once they have sent your item to the destination you have selected. On the other hand, you have to take into account that this is only possible with products that weigh less than 30 kilograms.
How much is Darty shipping?
The price of the Darty delivery service depends on the company you have selected to make the shipment. In this way, we leave you the rates of each of the companies associated and the Darty shipping fees:
- Colissimo: If your order is equal to or greater than € 20, then you can get Darty free shipping. If it is less than that amount, the shipping costs can reach up to € 4.99.
- Chronopost: Home delivery has a shipping cost of € 9.99 regardless of the weight and amount of the order.
- UPS: This company is limited to certain types of high-volume products, which can reach an additional cost of € 29.
On the other hand, you can also pick up your product for free at any Darty store that is close to you. And if the item isn’t available in stock, you’ll have to wait a period of 2 to 3 days.
How long does it take to Darty to deliver?
Darty home delivery time depends on the selected shipping company and the destination of the package. In this way, the arrival time of an international package is totally variable due to customs conditions, among other circumstances. On the other hand, with Colissimo, you can know the delivery time of your product by contacting the office closest to you of this company, whereas Chronopost has an express delivery service that promises to ship the next day.
In the case of UPS, the delivery time is 24 to 48 hours depending on your postal code and the time of validation of the order, except for packages destined for Corsica, which can take up to 5 days.
On the other hand, Darty also has delivery in less than 3 hours for light products in collaboration with Colisweb, having an average delivery of 53 minutes and an order tracking via SMS.
How do I contact Darty customer care?
You can access the Darty customer care if you need help and advice through their paid telephone lines from Monday to Sunday at 0892 01 10 10. On the other hand, on the website, there are also options so that people with hearing problems can access customer service Monday through Friday from 9 AM to 12 PM and from 1:30 PM to 5:30 PM.
If you don’t find any of these options useful, you can fill out the contact form so that an advisor can assist you. However, you may have to wait approximately 48 business hours to find an answer to your concern, although the Darty team is committed to serving you as soon as possible, depending on the seriousness of the subject of your request.
