Borderfree tracking offers a seamless way for customers around the world to monitor their international orders. Trusted by numerous shoppers since 1999, Borderfree simplifies the global shopping experience. Whether you're in Canada, the U.S., or elsewhere, Borderfree's efficient tracking system ensures that you can easily keep tabs on your purchases from the moment they're shipped to the moment they arrive at your doorstep.
This guide will help you understand how to track your Borderfree orders, manage tracking numbers, and get in touch with Borderfree for any inquiries, ensuring a smooth and worry-free online shopping experience.
How do I track Borderfree orders?
There are several ways to track your orders from Borderfree. It can be done through their website or it can be done through a third-party tracking service like Ship24.
Through Borderfree Website
- Visit the Borderfree website.
- Click on "Track Orders" located at the top of the homepage.
- Enter your order number and email address.
- Click on the "Track Order" button.
- Receive the latest order tracking updates.
Via Ship24
If you prefer another way of tracking your Borderfree shipping, you can use Ship24. To track with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your Borderfree tracking number.
- Press the search button.
Tracking with Ship24 will give you access to tracking more than ten thousand marketplaces globally such as Amazon, eBay, Temu, etc.
Borderfree tracking in Canada
Borderfree orders to Canada are handled by Canada Post. Track your package using the Borderfree tracking number provided in your shipping confirmation email.
Tracking number of Borderfree
Your Borderfree tracking number is unique, typically starting with E4X, followed by 12 numbers, like E4X002013230433. Use your order number and enter your email address on their website on the tracking page to get package tracking updates.
How do I contact Borderfree?
For inquiries or support regarding your Borderfree orders, visit their "Contact Us" page on their official website. From there, you can find options such as:
- Update Shipping Address
- Issue with my Borderfree account membership
If you choose to update your shipping address, you will need to provide your order number and email address. Meanwhile, if you choose "Issue with my Borderfree account membership", you will need to provide your account details.
About Borderfree
Since 1999, Borderfree has become a trusted name in global eCommerce, initially enabling U.S. retailers to reach customers in 30 countries and territories. In its early years, Borderfree stood out as a pioneer in the field, helping American brands like Macy’s and Williams-Sonoma navigate the complexities of international online sales.
From 2007 to 2011, Borderfree underwent significant expansion. It increased its reach to 103 countries and territories and supported transactions in 42 international currencies. This period marked the addition of renowned U.S. retailers such as Crate & Barrel and Bloomingdales to its platform.
Between 2011 and 2014, Borderfree's growth continued unabated, partnering with top-tier U.S. retailers and brands including Saks Fifth Avenue and Nordstrom. This era was characterized by a substantial increase in the company's global footprint and the range of brands it supported.
The period from 2014 to 2016 saw Borderfree enhancing the online shopping experience. The platform introduced translations in 12 languages and expanded its logistics network, catering to over 200 shipping destinations. They also integrated with various international payment methods, enhancing their service flexibility.
Between 2016 and 2018, Borderfree's platform continued to evolve, attracting leading retailers such as L.L. Bean and Nordstrom. During this time, the company focused on improving its platform to adhere to international regulations, including the GDPR in the EU, ensuring a secure and compliant shopping environment.
From 2018 to 2020, Borderfree's platform welcomed a diverse array of brands, including Savage X Fenty and Kendra Scott, showcasing its ability to adapt and cater to a wide range of consumer needs and preferences.
Today, Borderfree stands as a significant player in the world of online retail, delivering to 218 countries and territories. It supports purchases in 75 different currencies, meeting the growing global demand for online shopping and providing customers worldwide with a seamless shopping experience. This evolution reflects Borderfree’s commitment to bridging the gap between U.S. retailers and the global market, continually adapting to meet the changing needs of both consumers and brands.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to Borderfree package tracking.
Why is my tracking number not working?
If your Borderfree tracking number isn't working, it might be due to a delay in the system update. Wait a few hours and try again. If the issue persists, contact Borderfree's customer service for assistance.
How long does Borderfree take to ship?
Shipping times vary depending on the retailer, your shipping address, and available shipping options. Typically, it can take 5-7 days for your order to ship. You'll see an estimated delivery time for each shipping option at checkout.
Does Borderfree offer international shipping?
Yes, Borderfree offers international shipping. It partners with various U.S.-based retailers and brands to facilitate the global shipping of products like apparel, jewellery, home décor, and more.
