When you make a purchase on Amazon, tracking your order becomes crucial. Amazon tracking is a service provided by the platform that allows customers to monitor the progress of their shipments from the moment they are dispatched to the final delivery. It provides real-time updates and valuable information about the whereabouts of your package, ensuring transparency and peace of mind.
How do I track my Amazon order?
To track your orders, you can use the Amazon website or app, or use a third-party tracking website like Ship24. There are several ways how to track your Amazon order:
Amazon Website
Tracking your Amazon orders using their website is easy with your Amazon TBA Number (provided by Amazon Logistics) or Amazon tracking number. Here is the step-by-step guide on tracking your orders through the Amazon website.
-
Log in to your Amazon account.
-
Click on "Your Account".
-
Select "Your Orders".
-
Find the order that you want to track and click on "Track Your Package".
-
Click on "See all updates" to see detailed tracking information on your orders.
If the website or app says that no tracking information is available, you should go to the Amazon Missing Packages section, which will contain information about any missing packages. Also, please note that the Amazon order number is different from the Amazon tracking number.
Ship24 Website
In addition to the tracking options mentioned above, another useful tool for tracking your Amazon order is Ship24. Ship24 is a comprehensive package tracking platform that allows you to track your shipments from various couriers and eCommerce platforms, including Amazon.
With Ship24, you can consolidate and track all your packages in one place, simplifying the tracking process and providing you with real-time updates on your Amazon order.
Tracking Amazon Orders without Logging In
Unfortunately, Amazon currently does not allow users to track their Amazon orders without logging in. If you want to continue tracking your Amazon packages, you can stay signed in on the app or log in every time you open the Amazon app.
Amazon USPS Tracking
If your Amazon order is being shipped by the United States Postal Service (USPS), you can track your order using the USPS tracking website. To get Amazon order tracking using USPS, go to the USPS tracking website or a third-party tracking website and enter your tracking number. You will be taken to a page that shows the tracking information for your order.
Amazon UPS Tracking
For orders shipped through United Parcel Service (UPS), Amazon also provides a tracking option. You can keep a close eye on your package as it moves through the UPS network. By entering the tracking number on the UPS website or on a third-party tracking website, you gain access to detailed tracking information, including the current location of your package and estimated delivery time.
Amazon Royal Mail Tracking
In the United Kingdom, Amazon packages shipped through Royal Mail can be tracked. This tracking method ensures that you can stay informed about the progress of your shipment as it travels through the Royal Mail network. By entering the tracking number provided by Amazon, you can access real-time tracking updates, including delivery milestones and expected delivery dates.
Amazon China Post Tracking
For orders originating from China, Amazon offers tracking through China Post. By utilizing Amazon China Post tracking, you can monitor your package as it navigates the Chinese postal system and makes its way to your destination country. This tracking method enables you to track the package's journey, check for any customs clearance updates, and get an estimated delivery time.
Amazon India Tracking
If you're located in India and have placed an order on Amazon India, you can track your package using Amazon India tracking. This tracking method allows you to monitor your shipment from the moment it leaves the seller's location until it reaches your desired destination.
By entering the tracking number provided by Amazon India, you can stay updated on the whereabouts of your package and its estimated delivery date.
Tracking Your Order from Other Countries
If you live in a country outside of the United States, you can still track your Amazon order using the Amazon website or app. To track your Amazon order from another country, you will need to use the Amazon website or app in the language of the country you are in. For example, if you live in China, you can use the Amazon website or app in Chinese or your preferred language.
Amazon Map Tracking
This feature is a live map function on the app or website which gives you a visual location of your orders in real-time on the day of the delivery. You can use this option to check on the progress of shipped packages on a live map. This can be accessed by clicking on the "Track Package" option from either a confirmation email or in the "Your Orders" section.
If you sign up for the delivery alert on the app, you will get notified of when you can view map tracking.
Amazon SMS Tracking
To stay informed about any exceptions or delays in your orders, you have the option to receive tracking information via text message. Signing up for or cancelling shipment updates, as well as changing your phone number, is a simple process. Here's how you can do it:
- Go to "Your Account".
- Navigate to the "Communication and Content" section.
- Look for the option labelled "Shipment updates via text" and select it.
- Follow the prompts to either sign up or cancel this service.
- If you wish to change the phone number associated with your shipment updates, you can do so here as well.
Please note that this convenient feature is specifically available for packages shipped by Amazon.com sellers.
Where can I find my Amazon tracking number?
Although Amazon is a marketplace, there are some merchants or sellers who use third-party couriers to deliver their Amazon orders. When this is the case, you can request the Amazon tracking number from the merchants/sellers to provide you with the tracking number. You can also find the Amazon tracking number on the email address and phone number that you have provided.
Depending on the courier used, a tracking number used for your Amazon order should consist of a 9 to 14-digit number. With the Amazon tracking number, head to Ship24 to track your order. Ship24 is a universal tracking system that has access to more than 1,200 couriers to make sure that you can track your Amazon order every step of the way.
How long does Amazon tracking take to update?
The duration for Amazon tracking updates can vary based on multiple factors. Typically, after your order is shipped, it takes a few hours for the tracking details to appear on the Amazon website or app. However, during busy periods like holidays, it might take a bit longer for the information to become available.
Once the tracking details are visible, they are regularly updated to provide the latest status and location of your package. The frequency of updates depends on the shipping carrier involved, with some carriers offering more frequent updates than others.
Although occasional delays or gaps in tracking updates can occur due to technical glitches or temporary disruptions, if you experience significant delays or have concerns, it's best to reach out to Amazon's customer support for further assistance.
Amazon Shipping and Delivery Time
Most sellers on Amazon, including Amazon itself, ship your order within 2 business days.
The following table shows the average Amazon delivery time unless otherwise mentioned in the seller's policies:
| Amazon Shipping Method | Delivery Time |
| Standard US | 4-14 business days after shipping but may take up to 21 days |
| Expedited US | 2-6 business days after shipping |
| Two-Day US | 2 business days after shipping |
| One-Day US | 1 business day after shipping |
| International Standard | 21-42 business days after shipping, but it could take up to 12 weeks depending on customs delays and other varying factors |
| International Expedited | 3-7 business days |
Amazon Delivery Time from China to the US
When shipping Amazon parcels from China to the US, they must be sent through a US-based postal service such as USPS, UPS, DHL, or FedEx. If it is shipped to USPS, it could take an average of 15-20 days while express couriers such as DHL, UPS, or FedEx could take an average of 7-14 days.
Like all shipping methods, the delivery time may vary based on the destination of the package, customs, holidays, and other unforeseen delays which should be taken into account. If the seller is aware of any potential delays, they should notify the customer upon purchase. However, buyers should also be aware that busier periods, such as around Christmas and Chinese New Year, could mean parcel deliveries are delayed due to a higher-than-normal volume of orders.
Also, the weight, size, and destination of the Amazon order will have some effect on the time it takes to deliver the package. It is best to check with the seller if your package is particularly large or if it is destined for a rural location to see whether there will be added delays on top of the usual delivery turnaround.
Although most Amazon package deliveries operate smoothly without any problems, it is important to know what delays you may face and plan accordingly if the order is required within a certain timeframe.
Amazon Orders Shipping Internationally
To ship your international Amazon parcel, you will need to follow these steps:
- Firstly, you need to go to the Amazon website in your internet browser and log in to your Amazon account.
- Once you are logged in, go to the "Accounts & Lists" section.
- Click on "Your Account". Then click "Your addresses" under the "Ordering and shopping preferences" section.
- The website should then ask you whether you would like to "Add a New Address". This is where you can input your international information. Make sure that the correct country is chosen in the dropdown menu on this page.
- To save the new address, click "Add Address" at the bottom of the page.
- Now that your new address is saved, you will be brought back to your "Addresses" page and you should be able to see your new address within your Amazon addresses list. If you would like this new address to be your default address, there is an option on the page, which should appear next to the address that you have just added.
Once you have set that address as a default, you will be able to search for items that can be shipped to that international address.
Changing Shipping Address in Amazon
After placing an order, you can update the shipping address any time before the actual shipment of your order. Once your order has shipped, Amazon will not let you change your Amazon delivery shipping address. You can edit your address directly from the Amazon account home page. You can also contact Amazon directly or through the Amazon Customer Service section on their website.
If you want to change your address before your order is shipped, you can take the following steps:
- Go to your orders page.
- From there, select the "Order Details" option for the order you wish to change the delivery address on.
- Then select "Change" to modify the shipping address.
- Here, it will also give you the option to change the gift feature or the payment method.
- If you just want to change the address, click the "Change Delivery Address" option only. If the order has not been shipped already, you will then be able to change the address of your Amazon parcel to a new destination.
Amazon Shipping Standard Price
The total shipping cost for each product may vary. However, shipping on some Amazon parcels is free and buyers should look for free shipping options when browsing products.
However, the standard shipping prices are as follows.
- For Standard Global Shipping (if this is an available option) delivery usually takes between 9 and 12 days and costs around $9.69/Shipment + $2.89 Per Unit.
- For Priority Global Shipping (if this is an available option) delivery usually takes between 2 and 4 days and costs around $18.49/Shipment + $6.99 Per Unit
Generally, prices within the United States are the same, however, if you are sending to remote areas of the US then buyers may see an increase in prices. This is especially true if you are sending to non-mainland US lands, such as Guam, Samoa, Northern Mariana Islands, Federal States of Micronesia, Marshall Islands, and the US Virgin Islands.
The total cost is calculated by adding the per-item cost with the per-shipment cost. The per-item cost varies because of the number of items, volume (which is also known as dimensional weight), and actual weight. Prices will depend on order size, weight, and shipment method. Equally, international shipping costs depend on the method chosen for delivery and the number of products.
Contact Amazon Customer Service
For queries and questions about Amazon's tracking or related issues, you can contact them through their Customer Care website, email, or call them on their hotline. There will be live agents that will be available to assist you on their website.
Amazon Phone Number
- 1-888- 280-4331
When contacting Amazon through their phone number, be wary that it might take some time before you get through their line as there might be too many people in line. You will also need to answer a few questions from their bots before reaching the live agent. You can contact them 24 hours a day 7 days a week.
Amazon Email Address
- cis@amazon.com (for queries relating to account billing)
- primary@amazon.com (for general questions)
Note that it might take several hours or days before an Amazon representative responds back to your email.
About Amazon
Amazon, or Amazon Incorporated, is an American multinational company based in Washington that specialises in technology services, namely e-commerce, digital streaming, artificial intelligence, and cloud computing.
When the company was founded by Jeff Bezos on July 5, 1995, it initially only operated as an online platform to buy and sell books. However, it quickly expanded to sell other items, including, software, hardware, computer games and gaming equipment, garments, furniture, food, toys, and jewellery.
Since its humble beginnings, Amazon has gone from strength to strength and enjoyed huge success, earning the company its place as one of the big five US companies, alongside Apple, Microsoft, Google, and Facebook. In 2015, Amazon surpassed Walmart as the most valuable retailer in the United States and three years later its own in-house two-day delivery service (Amazon Prime) surpassed some 100 million global subscribers.
Today, Amazon is the largest company in the world if measured by revenue and in 2020, Amazon recorded the highest brand evaluation worldwide. The company's success is down to its effective disruption of well-established industries through innovative technology-based solutions.
Amazon continues to push technological innovation in its products, expanding into audio and video streaming through Prime Video, Amazon Music, Twitch, and Audible subsidiaries. It has also moved into publishing and film and television with the launch of Amazon Publishing and Amazon Studios. The company now also produces consumer electronics, including its popular Kindle e-reader series and Fire TV devices.
