Yodel, one of the UK's leading parcel delivery services, offers a range of options to meet the needs of both businesses and individuals, with delivery available six days a week. Whether it's next-day delivery or a more economical standard option, Yodel ensures coverage across the UK and international locations. For those looking to track their Yodel shipments, Ship24 provides an easy-to-use platform that offers real-time updates for both domestic and international parcels.
For businesses managing multiple shipments, Ship24’s tracking API integrates seamlessly with Yodel, allowing automated tracking updates for all shipments in one centralized system. This integration is perfect for eCommerce businesses looking to enhance their logistics efficiency, while also keeping customers informed about their parcel's journey.
How to track Yodel parcels
Yodel offers advanced tracking options, allowing you to monitor your parcel in real time. Whether using Yodel’s Direct Tracking or a universal tracking tool like Ship24, keeping an eye on your package is simple.
Tracking on the Yodel website
To track your Yodel parcel:
- Visit Yodel’s official website and go to the track section.
- Enter your Yodel tracking number in the first search bar, and your delivery postal code in the second.
- Click "Track" to view your parcel’s status in just a few seconds.
Track on Ship24
If you're looking for a broader tracking solution, Ship24 provides real-time tracking across multiple carriers, including Yodel. To track with Ship24,
- Go to the homepage or the search field above.
- Enter your tracking number.
- Click on the search button.
Using universal tools like Ship24 offers a centralized tracking solution, particularly useful if you’re managing deliveries from multiple couriers. Unlike Yodel's site, Ship24 can track shipments from over 1,500 couriers worldwide, including Royal Mail and USPS, streamlining the tracking experience for frequent shoppers or businesses.
Yodel tracking number format
Yodel tracking numbers typically range from 8 to 20 characters and are composed of a mix of numbers and letters. The most common format includes 2 or 3 alphabetic characters followed by 16 digits.
For example, tracking numbers might look like:
- JJD0002231728229955
- JJD0002247564850547
- JD0002219884405564
In some cases, shorter formats, such as 8-digit codes, may also appear on tracking receipts, especially when Yodel provides a delivery card if a package delivery attempt was missed.
How to find your tracking number
Finding your Yodel tracking number is straightforward. Typically, the sender will provide the tracking number once the parcel has been dispatched. Here are a few places you can check:
- Email Confirmation
- Shipment Receipt
- Missed Delivery Card
Yodel tracking is not working
Yodel tracking may not work due to a few common reasons:
- Delayed System Updates: Tracking information might not appear immediately if your parcel has not yet been scanned at a Yodel facility.
- Incorrect Tracking Number: Ensure the tracking number is entered correctly.
- Technical Issues: Temporary system issues on Yodel’s website or app could affect tracking visibility.
- Delivery Delays: Sometimes, delays in transit prevent timely tracking updates.
If issues persist, Yodel recommends contacting their customer service for further assistance.
Tracking status
Yodel provides a variety of parcel tracking statuses that offer transparency into the delivery journey. From the time Yodel receives the package until it reaches its destination, each update helps recipients track their parcel's location and estimate its arrival.
| Tracking Status | Description |
| We're expecting your parcel from your sender. We will provide updates here once we receive it | Yodel is awaiting the parcel from the sender. Updates will appear once Yodel receives the package. |
| Your parcel is at our national hub | The parcel has arrived at Yodel’s national sorting hub, where it will be processed before moving further. |
| Your parcel has arrived at your delivery depot | The parcel is now at the local delivery depot, ready for the next stage of dispatch. |
| We have your parcel. Please check back for updates | Yodel has the parcel, but it is not yet out for delivery. Further updates will follow as it progresses. |
| Your parcel is with one of our drivers for delivery | The parcel is out for delivery and is currently with a Yodel driver, on its way to the recipient. |
| Your parcel has been delivered to a safe place | The parcel has been delivered and left in a designated safe location at the recipient’s address. |
Text notifications before delivery
Yodel provides helpful SMS notifications to keep customers informed about their delivery status. Once your package has been processed, Yodel sends a text message with your tracking number and delivery updates. These notifications help ensure you are aware of the delivery progress and the estimated time frame for when your package will arrive.
Yodel also offers specific delivery windows for certain services. For example, the Yodel Xpect service provides a two-hour delivery window, and you'll receive an SMS notification on the morning of delivery with the expected time frame. Additionally, customers can opt for notifications through email and the Yodel app, making it easy to stay updated across multiple platforms.
The SMS service is especially beneficial for users who are frequently on the go, allowing them to monitor their package’s status in real time and reschedule deliveries if necessary.
Shipping services
Yodel offers a range of shipping services to cater to various delivery needs across the UK and internationally. Each service is designed to accommodate different timeframes, package sizes, and customer preferences. Below is an overview of Yodel’s primary services:
1. Express Delivery
Yodel’s Express service is the fastest option, delivering parcels the next business day. This service is available across the entire UK, including the Channel Islands and the Isle of Man. It’s ideal for businesses and customers looking for speedy deliveries.
2. Standard Delivery (48-Hour)
The 48-hour Standard Delivery option ensures that parcels are delivered within two working days throughout the UK. This service is suited for non-urgent deliveries and covers both mainland and remote locations.
3. Standard Delivery (72-Hour)
For deliveries that are less time-sensitive, Yodel provides a 72-hour service, delivering packages within three business days across the UK, including remote regions. This option is often used by retailers offering free or economical shipping options.
4. Weekend Delivery
Yodel’s Weekend Delivery service allows customers to receive parcels on Saturdays, providing flexibility for those unable to accept deliveries during the week. This service is available throughout the UK and is particularly useful for residential customers.
5. International Delivery
Yodel also offers international delivery services. For European destinations, the delivery time ranges from 3 to 5 days, while for the rest of the world, it can take 6 to 10 days. This service is ideal for businesses engaged in cross-border shipping, especially within the European Union.
6. Yodel Xpect
The Xpect service provides customers with a two-hour delivery window, offering more convenience and visibility into the delivery process. It is available with standard delivery options and gives customers greater control over when their parcels arrive.
7. Yodel Xpert
Yodel’s Xpert service is tailored for handling fragile or high-value goods. This service offers additional care and attention during the shipping process, ensuring the safe delivery of sensitive items.
Delivery time
Yodel delivery times vary based on the service selected:
| Service | Delivery Time |
| Yodel Express | 1 to 2 business days across the UK |
| Yodel Xpect | 7 to 21 business-hour window |
| Yodel Xpert | next-day |
For international services:
- European Union: Expect delivery between 3 to 5 business days.
- Rest of the world: Global shipments can take between 6 to 10 business days, depending on the destination.
Yodel also offers weekend deliveries, including Saturdays from 7 AM to 9 PM, providing flexible delivery options for customers across the UK. While Yodel does not usually deliver on Sundays, exceptions may apply during high-demand periods
Yodel missed deliveries
If you miss a Yodel delivery, the courier typically leaves a calling card detailing what has happened. This card may indicate if the parcel has been left with a neighbor, in a safe place, or at a local collection point. You can also reschedule the delivery by following the instructions on the card.
Moreover, you can track your parcel online in real-time, and if it’s left at a collection point, the tracking system will update with the new location. You can also provide delivery instructions in advance to avoid missed deliveries.
Contact information
If you need assistance with Yodel’s services or have inquiries about your shipment, there are a few ways to get in touch with their customer service team.
| Contact Method | Information |
| Postal Address | Yodel Delivery Network Limited, 2nd Floor, Skyways Hub, Speke Road, Speke, Liverpool L70 1AB |
| Phone Number | 0344 755 0117 (Available Monday to Friday from 8 AM to 5 PM. |
| Webchat | Yodel’s webchat service. The service operates from 8 AM to 7 PM on weekdays and 8 AM to 5 PM on Saturdays. |
About Yodel
Yodel is a UK-based logistics company that delivers millions of parcels each week, serving both B2B and B2C sectors such as fashion, health, beauty, and electronics. The company is well-known for its ability to handle delicate items like wine and flowers, making it a preferred choice for retailers across the UK. Yodel’s services are not limited to the UK but extend to Ireland and the Channel Islands through strategic partnerships.
Yodel offers a wide variety of delivery services, including next-day, standard, and weekend delivery options. In recent years, the company has invested heavily in sustainable practices, such as a £14.5 million investment in eco-friendly delivery vehicles, and technological advancements in parcel tracking, utilizing AI to optimize delivery routes.
