Couriers
The United States Postal Service, or USPS, is a well-known provider of postal and courier services in the US. It delivers over 142 billion pieces of mail every year to more than 160 million delivery points. With such a large volume of mail and packages being sent and received, it is not surprising that USPS customers may encounter issues or have questions about their shipments.
For this reason, USPS offers a variety of customer support channels, including the USPS Support Phone Number, which assists with tracking packages and other concerns.
Depending on the customer support channel that you are looking for, USPS offers assistance on general inquiries or issues, delivery tracking, technical support, or stamps and store orders. Below are ways how to contact the numbers of each support channel.
For general inquiries or issues, you can contact the main phone number of the USPS customer service at +1 (800) 275-8777 or an easy way to remember it is +1 (800) ASK-USPS. With millions of requests and assistance from people all over the country and around the world, contacting this phone number is the closest option to getting in touch with a real person.
Simply follow the automated messages and make sure that you are prepared with your tracking number so they can assist you with ease.
Customer service is available from Monday through Friday from 8 AM to 8:30 PM ET, and 8 AM to 6 PM ET on Saturdays.
To get information on the whereabouts of your USPS package, you can get your USPS tracking information at 1 (800) 222-1811. After contacting the phone number, follow the instructions of the automated messages and you will be able to receive your updated tracking notifications.
The delivery tracking phone number is available from Monday to Friday 8 AM to 8:30 PM ET and Saturday 8 AM to 6 PM ET.
Similarly, you can also get tracking information via text messages by entering your USPS tracking number followed by a keyword as the content of the message and then sending it to 28777 (2USPS). The format of the content of the text message should be like this "9000 0000 0000 0000 0000 00 DND" (without the quotation marks).
Note: The keywords determine what kind of notifications you want to receive via text message. Below is a list of some of the keywords you can use to get different kinds of text delivery notifications.
USPS text keyword | Description |
DND | Receive each delivery notification and delivery attempt. |
AA | Get all past and future activities of your USPS package. |
DATE | Get an estimated date of arrival (if available) of your package. |
STOP | Stop getting delivery updates from USPS text messages. |
PICKUP | The package is available for pickup. |
HELP | Get more information on USPS text tracking. |
Furthermore, if you are tracking your USPS international package, you can get all the information you need by using a universal tracking platform like Ship24. By entering your tracking numbers on Ship24, whether on the homepage or the search bar above this article, you will gain all the necessary tracking updates you need from the start until the end of the delivery process.
Technical support is any forms or applications that are not working properly on the website or for any of the following reasons:
To contact USPS technical support, reach them on this phone number: 1-800-344-7779. The technical support phone number is available from Monday to Friday from 8 AM to 8:30 PM ET and Saturday from 8 AM to 6 PM ET.
If you want to order stamps or other USPS items, you can use the following phone numbers:
USPS Stamps and Items: 1-844-737-7826 (Available from Monday to Friday 8 AM to 4:30 PM ET and closed on Saturdays, Sundays, and Postal Holidays).
Free USPS Shipping Supplies: Get free shipping boxes, envelopes, or forms on 1-800-610-8734 which is available from Monday to Friday from 7 AM to 11 PM ET and
Saturday 7 AM to 6 PM ET.
To get more information regarding package tracking or other related concerns, visit the USPS website at www.usps.com to get an in-depth answer and solution on this matter.