Speedy (DPD) tracking

Speedy (DPD) tracking

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Speedy tracking offers an easy and efficient way to track your parcels. Renowned for its reliable and user-friendly service, Speedy guarantees that you can easily track their shipments, be it a local delivery or international freight.

How to Track Speedy Packages

To track packages with Speedy, start by visiting their official tracking website. Here, you will find a "Track Shipment" where you can enter your Speedy tracking number. Once entered, click on "Track" and the website will display the current status and location of your parcel, along with estimated delivery timelines.

For an alternative tracking method, visit the Ship24 website. Ship24 offers a universal tracking system that allows you to input the same Speedy tracking number. This platform is particularly useful for tracking multiple parcels from different couriers, including international shipments handled by Speedy.

Speedy International Tracking

When it comes to international shipments, Speedy makes sure your parcels are traceable no matter the destination. The process for tracking international deliveries remains similar to domestic ones.

Speedy Delivery Time

The delivery time of your Speedy parcel depends on whether it is a domestic or international service. Below are the estimated times for each service.

Domestic Service

  • Standard 24 Hours: within 24 hours between Speedy offices.
  • Pallets: 1 working day for Premium delivery and 2 working days for Economy delivery.
  • Tyres: 1 working day.

International Service

  • Air Express: the delivery time can range from 1 to 6 business days, depending on which zone your country is located.
  • Transbalkan (North Macedonia): takes up to 3 days to Skopje and 4 days for the rest of North Macedonia.
  • Speedy Western Europe Economy: delivery times can reach 2 to 8 working days, depending on how remote the area/island is and up to 10 working days for Cyprus.
  • DPD Western Europe Economy: ranging from 3 to 7 business days.

How to Contact Speedy

You can reach out to Speedy for pick-up requests, general inquiries, and additional information through several contact numbers.

  • For subscribers of fixed networks, the contact number is 07001 7001.
  • For mobile network subscribers can dial 1 7001 7001 or use the short number *7001.

Speedy's head office is located in Sofia at Abagar Street 22, Sofia City Logistic Park, in the Administrative building Speedy, 5th floor. For direct correspondence with the head office, the email office@speedy.bg is available.

About Speedy

Founded in 1998, Speedy has established itself in the Bulgarian courier service market, holding a significant market share of over 33%. The company's growth trajectory has been remarkable, evolving into a corporate giant with a workforce exceeding 3000 employees and partners, and a fleet of more than 1700 delivery vehicles. Speedy has nearly 600 offices and automatic postal stations that cover the entirety of Bulgaria.

As part of DPD, Speedy extends its services beyond the Bulgarian borders, engaging significantly in the international market, which constitutes 17% of its revenue.

In a historic move, Speedy became the first entity in its industry to be listed on the Bulgarian Stock Exchange in November 2012, marking a significant milestone. The company's journey of growth continued with the French company Geopost becoming its majority owner in April 2021.

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to Speedy tracking.

Does DPD own Speedy?

Yes, it's a part of DPD. In 2018, Speedy became a part of the DPD Group, a significant event in the logistics and parcel delivery industry. This acquisition marked an important step for DPD in strengthening its presence in Eastern Europe, particularly in Bulgaria.

Can I return my DHL parcel via Speedy?

Tracking a Speedy parcel typically requires a tracking number for accurate and timely updates. If you have a DHL parcel to return and possess a DHL return waybill number, you can check this number in the "Track Shipment" section on Speedy's website.

If there is information available, you can easily return the parcel at any Speedy office using the DHL waybill number without any charge. However, if the Track Shipment section does not show details for your DHL return number, it could mean that Speedy has not received the necessary information from DHL, or Speedy might not be the designated courier for your return.

If you don't have a DHL return waybill number, reaching out to the shipping company to obtain one is advised. For any further inquiries regarding parcel returns, Speedy encourages customers to contact them directly at dhlreturn@speedy.bg.

Can I track my Speedy parcel without a tracking number?

While a tracking number is the primary method for following the progress of a Speedy parcel, there are several ways to obtain information about your shipment without it. If you find yourself without a tracking number, reaching out to Speedy's customer support is a practical step. They can assist by using other identifiers related to your shipment, such as your name, address, or the sender's details.

Moreover, if your parcel was sent through an online retailer or a third-party service, checking with them for any shipment details or updates can be helpful.

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