Smartcat tracking

For fast and accurate tracking of your Smartcat parcels, use Ship24. Enter the tracking numbers on our homepage and hit Enter. You’ll be provided with up-to-date tracking information, including locations and estimated delivery times, in just a few seconds.

How do I track my Smartcat packages on Ship24?

Tracking your Smartcat packages is simple with Ship24. Follow these steps:

1. Go to the Ship24 homepage or use the search field above.
2. Enter your Smartcat tracking number.
3. Click the search button.

Using Ship24 allows you to access tracking information from over a thousand couriers. This means you can receive updates even when other couriers, such as UPS, Canada Post, or GLS, are involved in handling your parcels. Just use your tracking number to stay informed about your shipment's status.

What is the typical delivery time for Smartcat orders?

The typical delivery time for Smartcat orders varies based on the shipping method selected at checkout. Standard shipping usually takes between 5 to 10 business days, while expedited shipping can deliver within 2 to 4 business days. Please note that international shipping times may differ based on the destination country and customs processing times.

How can I find the tracking number for my Smartcat order?

You can find your tracking number in the confirmation email sent to you after your order has shipped. The email will include a link to track your package along with the tracking number. If you cannot find the email, you can also log into your Smartcat account and check your order history for tracking details.

Why is my tracking number not updating?

There can be several reasons why your tracking number is not updating. It may take some time for the shipping carrier to scan the package and update the tracking information. Additionally, if the package is in transit or has recently been shipped, there may be delays in updating the status. If the tracking number remains inactive for an extended period, please contact Smartcat customer support for assistance.