SiCepat, a logistics provider in Indonesia, is dedicated to delivering exceptional courier and parcel services. Known for its reliable and swift delivery options, SiCepat stands out with its user-friendly tracking system, allowing you to track your packages in real time. Catering to both domestic and international needs, SiCepat ensures your packages are handled with care and precision from pickup to delivery.
How do I track my SiCepat package?
Through SiCepat Website
- Visit the SiCepat website.
- Find the section that says "Check receipts".
- Enter your tracking number.
- Click on "Track".
- Receive the latest status update on your parcel.
Through Their Mobile App
- For Android and iOS users, download the official SiCepat mobile app from the respective app stores.
- Track your package conveniently on the go.
Through Ship24
If you prefer another way of tracking your parcels, you can use Ship24. To track with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your SiCepat tracking number.
- Press the search button.
Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like Pos Indonesia, J&T Express, Shopee Express, etc., are handling your parcels, you can still get tracking updates with the same tracking numbers.
Shipping Services
SiCepat offers a diverse range of shipping services tailored to meet various customer needs. Here's a breakdown of some of their key services:
- SIUNTUNG: This service offers economical shipping rates with regular pricing. It guarantees delivery within 15 hours, specifically in the Jabodetabek and Bandung areas.
- BEST (Besok Sampai Tujuan): Designed for swift deliveries, this service ensures that packages reach major cities in Indonesia within a day.
- HALU (Harga Mulai Lima Ribu): A budget-friendly option available on major e-commerce platforms like Shopee, Bukalapak, and Tokopedia, offering shipping rates starting from IDR 5,000.
- GOKIL (Cargo Kilat): Ideal for bulk shipments or larger items, GOKIL provides an economical solution for packages with a minimum charge of 10kg.
- H3LO (Heboh 3 Kilo): Offering cost-effective shipping for up to 3.3kg at the price of 2kg, this service is particularly advantageous for social commerce shipments.
- SICEPAT GO!: This international shipping service covers destinations across Asia, Australia, Europe, Africa, and America, with a maximum package weight of 30kg.
- COD (Cash On Delivery): This option allows for payment upon delivery, making it a convenient choice for online marketplace transactions.
- BBM (Berani Bayar Murah): A service offering competitive rates for both small and large packages, with delivery time estimates based on destination tables.
How to Contact SiCepat
If you need assistance or have queries regarding SiCepat's services, there are several ways to get in touch:
- Phone: For immediate assistance, call SiCepat’s customer service at +62 21 5020 0050. They offer prompt support for any inquiries or issues you might face.
- Email: You can send an email to support@sicepat.com for detailed inquiries or if you need to provide specific information about your shipment.
- Social Media: SiCepat is active on various social media platforms. You can reach out to them on platforms like Facebook, Instagram, WhatsApp and Twitter for quick responses and updates.
- Website: Visit the SiCepat website for comprehensive information.
- Mobile App: Download the SiCepat app for convenient tracking and support right from your smartphone.
About SiCepat Ekspres
SiCepat Ekspres is a prominent logistics provider in Indonesia, known for its reliable and efficient delivery services. They have grown into a trusted partner for countless customers, offering a range of solutions from standard to express deliveries.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to SiCepat tracking.
What happens if my package is lost?
The cost to send a package with SiCepat varies depending on factors such as the package's weight, size, and destination. To get an accurate estimate, you can use the cost calculator on SiCepat’s website. Additionally, SiCepat offers a compensation policy in the rare event of a lost package during delivery. They will replace your lost package with a nominal value of IDR 1,000,000, following their terms and conditions.
How much does it cost to send a package?
Shipping costs vary depending on the size, weight, and destination of the package. For accurate pricing, use the cost calculator on SiCepat’s website or contact their customer service.
How long does SiCepat take to deliver?
SiCepat is committed to speedy deliveries, offering a fast delivery service that takes only about 15 hours, without any extra fees. Additionally, SiCepat provides the convenience of picking up a minimum of 5 packages or the equivalent of 5 kg directly from your location. This service is flexible in terms of timing and is offered at no additional cost, adding to the efficiency and customer-focused approach of SiCepat's delivery services.
