Ship24 provides real-time updates on your SDA parcel tracking status. By entering your unique tracking number, you can follow your package’s journey, from dispatch to final delivery. Should any issues arise, such as delays or misrouted parcels, the tracking platform offers quick insights to keep you informed about your shipment’s progress.
How to Track SDA Packages
Tracking your SDA package helps you stay informed throughout its journey. Begin by locating your SDA tracking number, a 13-digit code found in your confirmation email or delivery receipt.
Tracking on their website
- Visit the SDA or Poste Italiane website.
- Enter your tracking number.
- Track your package’s progress and delivery status.
Track on Ship24
For a more universal option, Ship24 allows you to track your SDA package, along with those from multiple couriers such as Royal Mail, USPS, and DPD, in one place. To track with Ship24:
- Go to the homepage or the search field above.
- Simply enter your tracking number.
- Click on the search button.
SDA Tracking Number and its Format
An SDA tracking number typically consists of 13 to 15 alphanumeric characters (e.g., AB123456789IT) and allows real-time tracking of parcels. This number is used to follow the shipment’s journey through each stage of the delivery process.
How to Find Your SDA Tracking Number
Your tracking number is located on the shipment receipt, in confirmation emails, or in the retailer’s “Orders” section. Registered users on MySDA can also access it in their shipment history.
Why Your SDA Tracking Number Is Not Updating
If the SDA tracking number is not updating, possible reasons include:
- System Delays: It may take 24 hours for updates after scanning.
- Incomplete Scanning: Parcels might miss a scan at a hub.
- Technical Issues: Temporary downtime or glitches in the system can cause delays.
- Customs Delays: International shipments might face delays in customs clearance.
In such cases, it's advisable to wait a few hours or contact SDA customer support for help.
Tracking Status
Understanding SDA notifications, especially in Italian, can enhance your ability to manage deliveries. Some key terms include "IN TRANSITO" (In transit) and "IN CONSEGNA" (Out for delivery), which signal the parcel’s movement between postal centers or its imminent arrival. If there’s an issue, such as "DESTIN. ASSENTE" (Recipient absent), you can take action to schedule redelivery.
| Tracking Status | Description |
|---|---|
| LA SPEDIZIONE E' PARTITA | The shipment has left the sender's location. |
| ARRIVO AL CENTRO POSTALE | The package arrived at a postal center for sorting. |
| IN TRANSITO | The package is being transported between centers. |
| IN LAVORAZIONE | Being processed. The package is currently being sorted or processed for further shipment or delivery. |
| IN CONSEGNA | The package is out for delivery. |
| ARRIVO AL CENTRO POSTALE | Arrival at the postal center. Your package has arrived at one of the postal centers for sorting and further transportation. |
| LA SPEDIZIONE E' IN VIAGGIO | The shipment is travelling. This means your package is in transit from one postal center to another. |
| DESTIN. ASSENTE-SVINCOLA ONLINE PER NUOVA CONSEGNA | The recipient was absent; reschedule delivery online. |
| SPEDIZIONE PROCESSATA PRESSO LA FILIALE DI CONSEGNA | Shipment processed at the delivery branch. This means your package has been processed at the delivery branch and is ready for final delivery. |
| GIACENZA PER SPED. RIFIUTATA/SVINCOLA ONLINE | Held due to refused shipment/unlock online. The shipment has been held because it was refused. It can be unlocked for further processing or another delivery attempt online. |
| LA SPEDIZIONE E' STATA RIFIUTATA | The shipment was refused. The recipient refused the package for some reason. |
| INIZIO GIACENZA | Start of storage. This status appears when the package has started its storage period at the postal center, usually due to unsuccessful delivery attempts. |
| LA SPEDIZIONE E' STATA CONSEGNATA | The package has been delivered successfully. |
When you track your SDA shipment on Ship24, you receive comprehensive tracking details similar to what competitors offer, with additional user-friendly features like multiple couriers tracked in one platform.
How to Improve Your Tracking Experience
To further enhance your experience, Ship24 offers clear notifications in multiple languages, making it easier to understand Italian terms. Moreover, detailed guidance on common tracking issues (e.g., failed delivery attempts) can help users navigate potential challenges.
SDA Express Courier International Delivery
With the International Express service, SDA provides reliable global shipping to over 200 countries, covering the entire process from pick-up to customs clearance. Their international tracking system keeps you updated at every step. SDA handles national deliveries efficiently, offering support for both pick-up and express delivery services.
To use their service, simply access the SDA website, select your destination, and manage your shipment easily.
Delivery Time
Delivery times with SDA vary depending on the service type and shipment destination.
Domestic Shipping Times
SDA delivers standard domestic packages within 1 to 3 business days for most cities in Italy, depending on the service chosen. Some specific options include:
- Extra Large Service: 1 to 2 business days.
- Store Refill: Tailored for businesses needing regular inventory restocking, delivering within 1 to 2 days.
- Garment Hanging: This specialized service ensures delivery of garments within 1 to 2 days across Italy.
For more customized deliveries, SDA offers flexible options such as evening and Saturday deliveries, or delivery by appointment, catering to different customer needs.
International Shipping Times
- European Union: 1 to 2 business days.
- USA and Canada: Typically 2 days.
- Rest of the World: 2 to 3 business days depending on the specific destination and customs processing.
SDA’s International Express service covers more than 200 countries, making it a versatile option for cross-border shipping.
Integrating Ship24’s Tracking API for SDA Parcels
Businesses and individuals can leverage Ship24's tracking API to manage SDA parcels efficiently, receiving real-time updates on location and shipment status. Ship24 aggregates tracking data across multiple couriers, providing a comprehensive solution to track parcels from different providers in one interface.
For businesses, the API integrates smoothly with eCommerce platforms, offering accurate updates, improving order management, and minimizing manual tracking. Individual users benefit from regular notifications about their parcel’s journey, ensuring full visibility from dispatch to delivery.
Ship24’s versatile API accommodates a wide range of platforms, making it ideal for businesses of any size, offering tracking across couriers, including SDA.
How to Contact SDA
SDA provides multiple ways to assist customers with tracking and delivery inquiries. For direct support, customers can reach out via the toll-free number 800 33 66 22, available Monday to Saturday from 8:00 am to 8:00 pm. This helpline covers all shipment-related questions, such as tracking updates and addressing issues like incorrect delivery addresses.
In addition to phone support, SDA offers an online assistance portal. Through the MySDA platform, users can manage shipments, request deliveries, and get status updates. For those who prefer digital communication, support is also available through Skype, accessible via the SDA website, and answers to frequently asked questions are provided in the FAQ section.
For any other assistance, including claims or Proof of Delivery (POD) requests, SDA provides an online form submission feature. You can also contact them through social media, including Facebook and Twitter, for quick responses.
About SDA Express Courier Italy
SDA Express Courier, part of the Poste Italiane Group since 1984, specializes in courier and logistics solutions for both businesses and individuals. With services integrated into Poste Italiane’s broader operations since 2019, SDA handles express deliveries, technical logistics, and tailored solutions for both domestic and international markets.
The company invests in cutting-edge technology to optimize operations and improve delivery efficiency. With a comprehensive range of services, SDA supports businesses with reliable, fast shipments and customized logistics solutions.
