Payo is a service that helps online shops send their products to customers easily and quickly. They take care of storing your items, making sure they get to the right person, and even helping shops look better online. For anyone selling things on the internet, Payo makes the job simpler. They are especially good at tracking packages, so both the shop and the customer always know where the item is and when it will arrive.
How do you track Payo parcels?
For Payo customers, tracking their parcels is a simple and hassle-free process. There are several ways to track your Payo packages, including via the Payo website, their official mobile app, or through third-party tracking tools like Ship24.
To track your Payo package via the Payo website, follow these steps:
- Visit the Payo website.
- Locate and click on the "Track Your Parcel Here" button.
- Input your tracking or shipbill number.
- Click the search button to obtain the most recent update on your package's location.
The Payo Merchant Portal mobile app offers another convenient method for tracking your package. Available for both Android and iOS users, the app can be downloaded from their respective app stores. Once installed, you can effortlessly track your package on the go.
Tracking with Ship24
Moreover, if you prefer to use a different tracking tool, Ship24 is a reliable option. Ship24 is a universal tracking tool that provides access to over a thousand couriers. This means that even if your package is being handled by other couriers like PHLPost, J&T Express, or LBC Express, you can still receive tracking updates using your Payo tracking numbers. Here's how to use Ship24:
- Visit the Ship24 homepage or locate the search field at the top of the page.
- Input your Payo tracking number.
- Click on the search button to receive the latest update on your package.
Shipping Services
Payo provides a suite of comprehensive services tailored to enhance the eCommerce experience for merchants and their customers. These services include:
- Warehousing & Fulfillment: Offering nationwide warehousing solutions, Payo ensures that your products are stored safely and dispatched efficiently. Their pick and pack services streamline the fulfillment process, from storage to delivery to the customer's doorstep.
- Last Mile Delivery Management: Payo takes charge of the critical last leg of delivery, coordinating with couriers to ensure timely and reliable delivery of parcels to customers.
- Marketplace Optimization: Payo aids merchants in maximizing their online presence across various eCommerce platforms. This involves optimizing product listings and leveraging digital strategies to improve visibility and sales.
- Outsourced Customer Support: Recognizing the importance of maintaining open lines of communication with customers, Payo provides live customer support services. This helps address queries, manage orders, and promptly resolve any issues that customers might face.
- Customized B2B Services: Understanding that each business has unique challenges, Payo offers bespoke B2B solutions. Whether it's a specific logistical issue or a need for a tailored e-commerce strategy, Payo works closely with businesses to develop custom solutions that meet their specific needs.
Contact Information
For assistance with parcel delivery or any other inquiries, Payo's support team is readily available. You can reach out via email at buyerhelp@payo.asia or support@payo.asia, or call them at +63 2855 5520 8. Their team is dedicated to providing timely help for all your shipping needs.
About Payo Asia
Founded in 2018 by Liron Gross, Payo Asia has rapidly evolved into a leading e-commerce enabler in the Philippines, offering a suite of solutions designed to address the challenges faced by online merchants. From workflow management to advanced remittance and a courier algorithm, Payo integrates technology and automation to optimize eCommerce operations, making online selling simpler and more efficient for merchants globally.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to Payo tracking.
What is the delivery time of Payo?
The delivery time depends on your selected type of delivery and location. For Metro Manila, Metro Cebu, and areas near Payo warehouses, same-day and next-day deliveries are available. Typically, delivery takes:
- 1 to 2 working days for NCR
- 3 to 5 working days for Luzon
- 5 to 8 working days for Visayas
- 5 to 9 working days for Mindanao
Is Same Day Delivery available on the weekends?
Yes, same-day delivery is available on Saturdays across selected areas for now. This option helps ensure that urgent packages are delivered promptly even during the weekend.
Where can I find my Payo tracking number?
You can find your Payo tracking number in the confirmation email after your parcel has been dispatched. It's also available on the shipping label and within your account on the Payo dashboard. This number is essential for monitoring the progress of your shipment every step of the way.
How accurate is Payo 2GO tracking?
Payo 2GO tracking is designed to provide accurate and up-to-date information about the status of your parcel. The system updates regularly, providing real-time data to users. However, like any technology, it may occasionally experience minor delays or errors. Despite this, it is a widely trusted and used tracking tool in the Philippines.
