This article is designed to provide you with all the necessary information to easily track your MOBI Logistica packages. Whether you're a first-time user or a frequent client, you'll find helpful instructions on how to track your shipment, alongside key information about MOBI Logistica's services.
How do I track my MOBI Logistica package?
Tracking your MOBI Logistica package is a simple process. You can track the status of your parcel, including pickup and delivery times, by entering your tracking code on the MOBI Logistica tracking page.
Tracking on the MOBI Logistica Website
- Visit the MOBI Logistica tracking website.
- Enter your tracking code.
- Click ‘Track’ to view the current status of your package.
Tracking on Ship24
There are several ways to track your MOBI Logistica parcels. It can also be done through a third-party tracking service like Ship24. To track your parcels with Ship24:
- Go to the Ship24 homepage or the search field above.
- Enter your MOBI Logistica tracking number.
- Press the search button.
Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like Brazil Post, BR1 Express, LATAM Cargo, etc., are handling your shipment, you can still get tracking updates with the same tracking numbers.
About MOBI Logistica
Established in 2015 as Icourier Logística by two visionary entrepreneurs, MOBI Logistica started by delivering benefit cards. Over time, the company expanded its scope to include a variety of smaller order segments. Initially operating from a modest 250 square meter Distribution Center and Administrative office in Lapa, São Paulo, the company began with a small team of 13 employees and a network of partners nationwide.
Throughout the years, MOBI Logistica experienced significant growth, attracting an increasing number of clients, expanding its employee base, and evolving its operations. In July 2020, Icourier Logística was rebranded as MOBI Logistica, marking a new chapter in its journey. Today, the company boasts two Distribution Centers – a 4,500 square meter facility in Osasco, SP, and a 600 square meter site in Rio de Janeiro, RJ. Additionally, its administrative office is located in Guarulhos, SP. MOBI Logistica's network includes over 90 branches, setting itself apart in the logistics market with its swift customer service, tailored logistical processes, and innovative technologies.
Frequently Asked Questions (FAQs)
In this section, you'll find frequently asked questions related to MOBI Logistica tracking.
What is the phone number of MOBI Logistica?
For inquiries and support, reach out to MOBI Logistica at +60 07-6625692. Their customer service team is available to assist with any questions regarding your shipment or services.
Where can I find my tracking number?
Your tracking number is essential for monitoring your shipment. It's typically provided when you arrange for shipping. You can find it:
- On the shipment receipt given to you by MOBI Logistica.
- In the confirmation email or message sent by MOBI Logistica after your package is dispatched.
- If you're the recipient, the sender or the online store where you made the purchase can also provide you with the tracking number.
What is the shipping area of MOBI Logistica?
MOBI Logistica offers its services across 1,000 municipalities.
How long does MOBI Logistica take to deliver packages?
Delivery times can vary based on the destination and the type of service chosen. For precise delivery timelines:
- Refer to the estimated delivery time provided at the time of dispatch.
- Track your shipment using your tracking number for real-time updates.
- Contact MOBI Logistica customer service for specific inquiries related to your package.
What should I do if my package is delayed or lost?
If your package is delayed or you suspect it's lost:
- Use your tracking number to check the latest status updates.
- Contact MOBI Logistica's customer service with your tracking number and relevant details. They can provide more information and assist in resolving the issue.
