What is Lazada LEL Express?
Lazada eLogistics is a company of Asian origin founded in 2012, whose objective is to offer transport services, shipping, and delivery of packages to contribute to the e-business market. Lazada eLogistics has a presence in countries like Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. Due to this experience, Lazada eLogistics offers a wide variety of services, to a sublime quality. Even, the Lazada eLogistics tracking system is one of the best in the Asian market.
One of the first bases on which Lazada eLogistics was founded, was the serious commitment to developing modern technologies and methods to offer the best delivery services in the retail world. Today, that commitment remains intact, to the point where Lazada eLogistics methods and infrastructure are one of the best in Asia. The company continues to evolve, developing, and investing in technologies that are beneficial to improving the quality of services.
The quality of Lazada eLogistics services are so good, that in recent years, the company has been awarded and recognized with prizes that value the performance of its workers and the quality of its services. It has more than 600 million users around the world who use its transportation services to buy through e-business. Currently, the company is a strong ally of the Alibaba company, and they are leaders in the South Asian market.
In addition to a wide variety of transportation, distribution, shipping, and delivery of packages and orders, the company also has other services such as LazMall or Lazada Marketplace. These services offer the opportunity to millions of users around the world to buy products through an ingenious online platform developed by Lazada eLogistics.
Is Lazada eLogistics (LEL) reliable?
The company Lazada eLogistics guarantees its customers the possibility of making financial transactions through different means of payment, allowing them to receive their orders safely and reliably. Since the Southeast Asia region is still in a process of evolution and adaptation regarding e-business, the company has developed modern methods and tools to offer the best services in the Asian market.
Although in recent times the company has received divided opinions, it still enjoys a good reputation for the quality of its delivery services. In Asia, the Lazada eLogistics shippings services are considered as efficient and reliable, due to its effort as a transportation corporation.
How do I contact LEL Express?
Lazada eLogistics official website has a special customer service section. Here customers can solve any kind of problem. They will be able to make consultations, claims, complaints, refund requests, and many other things. Besides having access to phone numbers, email, and social networks, customers will also be able to download the company's mobile application.
How do I track a Lazada eLogistics package?
The company has an official website where customers can run the process of tracking their packages. The Lazada eLogistics parcel tracking system allows customers to track and locate their packages with detailed and updated information throughout Asia. Likewise, the company’s tracking number is a unique and exclusive code that the company develops for computer security reasons, and to be able to protect the data of its customers.
The Lazada eLogistics tracking system is very precise in the territory of Indonesia, Malaysia, therefore it is very different from the tracking code used for shipments and deliveries to other destinations, such as the Philippines, Singapore, Thailand, and Vietnam.
Where do I find my Lazada eLogistics tracking number?
It is important to mention that users will only be able to use the tracking system correctly, once they have obtained the Lazada eLogistics tracking number. The tracking number can only be obtained once all the corresponding payment procedures have been completed. This is obtained through email.
How long does it take for Lazada eLogistics to ship?
According to a recent study conducted by the company to collect information on the opinion of its customers, they concluded that users are satisfied with the Lazada eLogistics delivery time. The company offers different types of delivery services in Asia. For Malaysia, with the use of standard services, the approximate delivery time is 2 to 3 days. With the use of express services, the approximate delivery time is 12 to 24 hours.
Delivery times may vary due to the type of service requested by the customer, and the weight of the package:
- For deliveries to Indonesia, the approximate delivery time is 3 to 4 days.
- For deliveries to countries such as the Philippines or Thailand, the approximate delivery time is also 3 to 4 working days.
- For deliveries to Vietnam and Singapore, the approximate delivery time is 5 to 7 days. With the use of EMS services, delivery time is approximately 2 to 3 days.
Where can Lazada eLogistics deliver?
For now, the Lazada eLogistics package can only be shipped and delivered in Asia. Also, its biggest markets are in Southeast Asia, in countries like Indonesia, Malaysia, the Philippines, Singapore, Thailand, and Vietnam. It is important to highlight, that they can manage deliveries in the most important regions of these countries.
What are Lazada eLogistics shipping costs?
The shipping cost for a Lazada eLogistics parcel may vary due to several factors. These rates are subject to the weight of the package, i.e. the weight and dimensions of the package determine the total amount to be paid:
- For deliveries in the Southeast Asian regions, the average amount payable is 4 dollars.
- For deliveries to other countries in the region, the average amount payable is $5.
- The average price of the tariff is 7 to 8 dollars to countries such as Malaysia.
- To Indonesia, the average amount to pay is 7 to 10 dollars.
- For countries such as the Philippines or Thailand, the average price is 12 to 17 dollars.
- To countries like Vietnam and Singapore, the approximate cost of shipping is 9 to 15 dollars.
It is important to mention, that these are approximate rates in terms of the weight of the packages. With packages weighing more than 10 kg, and with the use of faster delivery services, shipping costs can increase significantly.
