LaserShip tracking

LaserShip tracking

Couriers

When using Lasership for package delivery, you can easily track your parcels. Lasership tracking offers a convenient way to track the status of your shipment. For specific package tracking, enter the tracking number on Lasership's website or use a third-party tracking tool such as Ship24.

LaserShip package tracking

How do I track my LaserShip Packages?

You can track your LaserShip (now known as OnTrac) package by visiting their official website or using a third-party tracking tool like Ship24.

Tracking on their Website

To track on their website, follow these steps:

  • Go to the Ontrac homepage.
  • Enter your LaserShip tracking number.
  • Click on "Track Your Package".
tracking LaserShip on Ontrac website

Track Orders with Ship24

Moreover, you can use Ship24 for tracking:

  • Visit the Ship24 homepage or the search field above.
  • Enter your LaserShip tracking number
  • Press the search button.

Ship24 offers tracking updates in over 25 languages, providing detailed delivery information for various regions.

LaserShip tracking on Ship24

Tracking Status Updates

When tracking LaserShip packages through Ship24, users receive live updates at various stages of the package's journey. The updates might include:

Tracking Update Description
We're awaiting receipt of your package from the seller. Please continue to check your tracking for real time updates The package is still with the seller.
Your package has been received and is on its way to your LaserShip Facility, see Estimated Delivery Date Package en route to a LaserShip facility.
Package received by your local LaserShip facility and is processing for delivery, see Estimated Delivery Date Package at the local facility, preparing for delivery.
Departed from LaserShip Facility Package in transit to the next location.
Out for Delivery With the driver, on the way to the recipient.
Your package has been delivered The package was successfully delivered.

LaserShip Tracking Number Format and How to Find It

LaserShip tracking numbers generally consist of a combination of letters and numbers. The most common format includes a prefix like "1LS," "LS," "LX," or "BN," followed by a series of 8 to 17 digits. These variations ensure that each shipment can be uniquely identified and tracked throughout its delivery journey.

Here are examples of common LaserShip tracking number formats:

  • 1LS123456789 – Standard tracking number
  • LX26637772 – Prefix with letters and digits

How to Find Your Tracking Number

You can locate your LaserShip tracking number in several ways:

  • Confirmation Email: After making an online purchase, check the retailer's confirmation email. The tracking number is usually included either within the text or as part of an attached invoice​.
  • Retailer's Website: Log in to your account on the retailer's website and check your recent order history for the tracking number.
  • Direct Communication: If you’re receiving a package from an individual or business, they may send the tracking number directly to you via email or SMS​.

Once you have your tracking number, you can enter it on tracking platforms like Ship24 to monitor your package’s real-time progress.

Delivery Time

LaserShip delivery times vary based on the shipment's origin and destination. Standard deliveries take 2 to 4 business days, with cross-country shipments extending up to 5 days. Expedited options, including next-day and same-day services, are available, especially for orders placed before noon.

LaserShip's partnerships with major retailers, such as Amazon and SHEIN, enable faster delivery options. Weekend delivery is offered, typically with an additional fee, and deliveries occur between 8 a.m. and 9 p.m., Monday to Friday.

LaserShip Delivery for Temu Orders

LaserShip handles deliveries for Temu orders across the U.S., with a majority of customers receiving their shipments without issue. However, some may encounter delays or package loss. Ship24 offers real-time tracking to help customers follow their orders closely. If discrepancies occur, it's best to contact both LaserShip and Temu for support.

LaserShip Shipping Services

LaserShip specializes in last-mile delivery services, primarily catering to e-commerce retailers. Their service portfolio is designed to meet the needs of businesses looking for cost-effective, fast delivery options. Below is an overview of their services:

Same-Day and Next-Day Delivery

LaserShip provides both same-day and next-day delivery services. These options are especially beneficial for eCommerce companies and retailers that need to meet customer expectations for rapid deliveries. By focusing on high-density areas along the East Coast and in the Midwest, LaserShip ensures fast, affordable deliveries, often at lower rates compared to national carriers.

Customized Delivery Solutions

In addition to standard delivery, LaserShip offers tailored solutions to businesses. Companies can opt for specific delivery windows or other custom options based on their unique requirements. This flexibility is crucial for businesses needing to optimize their logistics, particularly during peak seasons.

Warehousing and Fulfillment

LaserShip also provides warehousing and fulfillment services, allowing businesses to store their inventory close to major metropolitan areas. This helps in streamlining the shipping process and ensuring faster deliveries.

Expanded Service Area

In response to growing eCommerce demands, LaserShip has expanded its service footprint by nearly 30%, covering more states and metropolitan areas. This expansion allows them to serve a broader range of consumers, offering one- and two-day ground delivery services

Focus on eCommerce

LaserShip’s primary focus is on eCommerce and retail deliveries. The company has partnered with major retailers, including Walmart, IKEA, and PetSmart, to handle large volumes of deliveries, offering real-time tracking options to both businesses and end customers.

International Shipping and Service Area

LaserShip operates primarily in the Eastern and Midwest U.S., specializing in fast, last-mile delivery. They are known for services like same-day and next-day shipping, which are popular in eCommerce and healthcare. Currently, LaserShip focuses on domestic shipping only, with no international coverage. This focus enables them to streamline local deliveries and provide efficient tracking for regional shipments.

Contact LaserShip Customer Service

LaserShip offers several ways to reach customer support for tracking or package issues. Their service can be accessed by phone, email, or by visiting their headquarters.

Contact Method Information
Phone Number 1(804) 414-2590
Email Address shipassist@lasership.com
Headquarters 1912 Woodford Road, Vienna, VA 22182, United States

The call centre operates on:

  • Monday to Friday: 8 a.m. to 10 p.m. EST
  • Saturday: 8 a.m. to 8 p.m. EST
  • Sunday: 8 a.m. to 5 p.m. EST.
  • They are closed on major holidays like the 4th of July, Christmas Day, New Year’s Day, and Thanksgiving Day.

When to Contact

  • Invalid Tracking ID: If your tracking number is not recognized.
  • No Updates: For delays or suspected issues.
  • Lost Package: For missing packages or errors.

About LaserShip

LaserShip, now known as OnTrac, is a last-mile delivery company that primarily serves the continental United States. Founded in 1986, the company was originally called LaserShip before it acquired OnTrac Logistics, Inc. in a significant deal. LaserShip is based in Vienna, Virginia, and has sorting centers across 31 states, emphasizing its presence in the Eastern and Midwest United States.

The company specializes in fast, flexible, and reliable last-mile delivery, primarily catering to residential eCommerce deliveries. It has built a reputation for efficient local deliveries, including same-day and next-day options, and partners with major retailers to facilitate these services. While LaserShip is a key player in the regional last-mile delivery sector, it does not offer international shipping services. Its focus remains on domestic operations, where it excels in quick, regional package transit.

LaserShip and OnTrac Merger

In a $1.3 billion acquisition, LaserShip merged with OnTrac, creating the largest regional carrier in the U.S. This coast-to-coast partnership delivers across a broader network, now operating under the unified brand “OnTrac.” Their rebranding includes new logos and a modernized identity to reflect their expanded services.

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