La Poste tracking allows users to follow their parcels through France and internationally, offering reliable delivery updates. With Ship24, tracking is simplified—just enter your La Poste tracking number on the platform to receive real-time status updates. Whether sending packages domestically or across borders, Ship24 ensures that you stay informed about your shipment’s location and delivery progress.
How to Track La Poste Packages
When it comes to tracking your French Post tracking, there are several ways you could do to achieve this. The first way is by using a universal tracking system like Ship24 and the second way is by using La Poste's tracking website to get your tracking updates.
Tracking with Ship24
- Go to the Ship24 homepage or the field above.
- Copy or enter your La Poste tracking numbers.
- Press "Enter" and wait a few seconds for the tracking results.
You can track up to 10 La Poste tracking numbers on Ship24 and get your results at the same time. The best thing about tracking with Ship24 is that you can enter different tracking numbers as well. You could mix your La Poste tracking numbers with USPS, China Post, India Post, and more than a thousand other private and national postal couriers around the world.
Tracking on the La Poste Website
To track on the La Poste website, simply:
- Go to the La Poste website.
- Enter your tracking number.
- Click on the "track" button.
Tracking with Ship24 is considered a better option due to its fast and seamless way of receiving tracking updates. All you would need is your La Poste tracking number and enter it on the homepage.
Tracking La Poste International Package
Tracking your La Poste package, whether it’s from the USA, China, Switzerland, or any other country, is simple with a French Post tracking number. You can use either the La Poste website or Ship24’s universal tracking system.
While the La Poste website offers tracking, non-French speakers might find it challenging to navigate. Ship24 provides an easier solution, allowing users to track multiple packages simultaneously with quick results.
Ship24 also supports tracking for orders from global marketplaces such as Amazon, SHEIN, and Cdiscount, offering real-time updates across multiple retailers.
La Poste Tracking Numbers: Format and Where to Find Them
La Poste tracking numbers are unique identifiers used to follow the progress of your parcel from dispatch to delivery. These numbers typically consist of 11 to 15 characters, which are a mix of numbers and capital letters, always ending with "FR." For example, a standard tracking number might look like EE123456789FR or CC123456789FR. The first two letters often signify the type of service used (such as "EE" for express services or "CC" for Colissimo).
Where to Find Your Tracking Number
You can find your La Poste tracking number in several places:
- Shipping confirmation email: When you send or order a package, La Poste provides a tracking number via email.
- Receipt: If you ship from a La Poste office, your tracking number will be printed on the receipt.
- La Poste Online Account: If you use La Poste’s online services, your tracking number is also available in your account under shipment history.
The tracking number allows you to follow your parcel using La Poste’s website or a multi-carrier tracking platform like Ship24, where you don’t need to switch between couriers even if the parcel is handled by a different company in transit.
Tracking Number Not Updating
There could be a few reasons why your La Poste tracking number isn't functioning. Often, parcels are not immediately processed, so waiting a few hours before trying again may resolve the issue. Another common problem is the incorrect entry of the tracking number—double-check all characters.
If technical issues arise on La Poste's servers, this could affect tracking updates. Using Ship24 offers a quick alternative for real-time tracking. However, if the issue persists after a few days, it's best to contact La Poste directly, as Ship24 can only assist with tracking, not issue resolution.
La Poste Tracking Number Notifications
When you receive a La Poste tracking number, you’ll get notifications that provide updates about your parcel. Since these notifications are in French, they may be difficult for non-French speakers to understand. Below is a simplified version of the key tracking stages.
| Notifications | Description |
| Votre envoi est en cours d'acheminement vers sa destination. | The package is en route to its destination. |
| Votre colis est en transit sur nos plateformes logistiques pour vous être livré le plus rapidement possible. | Your package is in transit and will be delivered soon. |
| Votre envoi est sur le site qui dessert votre adresse. Nous préparons sa distribution. | The package is at a nearby facility, being prepared for delivery. |
| Votre envoi vient d'arriver en France. | The package has arrived in France. |
| Votre envoi a été distribué dans la boîte à lettres. | The package has been delivered to your mailbox. |
| Votre Colissimo va bientôt nous être confié ! Il est en cours de préparation chez votre expéditeur. | The Colissimo package is being prepared for shipment. |
| Votre colis est dans le site de livraison qui dessert votre adresse. Nous le préparons pour le mettre en livraison. | The package is at a local hub, ready for delivery. |
| Votre colis est livré. | The package is delivered. |
| Votre envoi est sur le site de départ dans le pays d'origine avant son transport international. | The package is departing from its origin country. |
La Poste Weekend Delivery
La Poste generally delivers from Monday to Saturday, excluding public holidays. The delivery timeframe can vary based on the shipping option selected, the destination, and factors such as parcel size and weight. While standard La Poste services, such as Colissimo, do not offer Sunday deliveries, Chronopost—a subsidiary of La Poste—has introduced Sunday deliveries in response to the growing demand for faster eCommerce shipments.
Currently, Chronopost's Sunday delivery service operates between 9 am and 1 pm in major cities, including Paris, Marseille, Lyon, and Toulouse. This service is available for parcels collected on Fridays or Saturdays, providing added flexibility for consumers looking for weekend deliveries.
Regardless of when your parcel is in transit, whether it's Friday at 3 am or Sunday night, using Ship24 for tracking ensures you receive real-time updates on your package’s location and status, so you're always informed of any changes.
Processing of La Poste Packages
La Poste operates multiple sorting centres across France, with package routing depending on the parcel's origin and destination. Not all La Poste locations handle packages, so it’s unlikely your parcel will pass through the head office or non-postal branches. The La Poste head office is located at 9, St. Colonel Pierre Avia, Paris, but parcels aren’t processed there.
To track your parcel accurately, use Ship24's comprehensive tracking service. Ship24 scans multiple couriers globally, offering real-time updates on parcel status. Whether it’s local or international, you’ll be informed if your parcel faces any customs issues or when it's out for delivery, improving your ability to receive or manage deliveries.
Shipping Service Area with La Poste
La Poste delivers to around 40 countries globally. For international shipments, especially in Europe, GeoPost—its sister company—manages deliveries. For other destinations, local couriers often complete the last mile.
Many French retailers prefer La Poste due to its reliable service and wide-ranging international options.
To track your La Poste or GeoPost package, Ship24 offers a convenient platform that covers over 1,200 couriers worldwide. Simply enter your tracking number to get real-time updates without needing additional information.
Delivery Time
La Poste delivery times can vary significantly depending on the destination and the shipping service selected. Here's a more detailed breakdown of delivery times:
Domestic Deliveries (France)
- Colissimo Standard Delivery: Domestic parcels are delivered within 48 hours for most locations across mainland France.
- Chronopost (Express Service): Provides next-day delivery for most parcels within metropolitan France, usually delivered before 1 pm the next business day.
Global
- Colissimo international shipments generally take between 4 to 8 business days for deliveries outside the European Union.
- Deliveries to specific regions, such as North America, Australia, or Asia, may take longer, depending on customs and other factors, up to 10-18 days in some cases.
Summary of Delivery Times
| Destination | Service | Delivery Time |
| Mainland France | Colissimo Standard | 48 hours |
| Mainland France | Chronopost Express | Next Day (by 1 pm) |
| European Union | Colissimo Standard | 3 to 5 business days |
| European Union | Chronopost Express | 1 to 2 days (major cities) |
| Rest of the World | Colissimo Standard | 4 to 8 business days |
| Rest of the World | Chronopost Express | 3 to 10 business days (depending on destination) |
GeoPost and DPDgroup’s Relationship with La Poste
GeoPost handles La Poste’s international deliveries, and DPDgroup is the parcel delivery arm of GeoPost. Both are part of Le Groupe La Poste, but they have separate tracking systems. This can lead to tracking difficulties when parcels change handlers, as tracking numbers may be updated during transit. Understanding the connection between these services helps clarify why tracking can sometimes seem inconsistent, especially for international shipments.
How to Use Ship24's Tracking API for La Poste Packages
Ship24’s tracking API provides comprehensive tracking across multiple couriers, including La Poste. It can automatically detect the relevant courier based on the tracking number, ensuring seamless tracking across different handlers. Whether your parcel is managed by La Poste or handed off to another courier, Ship24's system updates you in real-time. With quick integration, businesses can enhance their tracking capabilities, improving efficiency and transparency for La Poste packages.
Contacting La Poste in English
For English-speaking customers needing support with La Poste parcels, you can contact La Poste’s customer service, but responses in English may be limited. Below are their contact numbers for both local and international queries:
Contact Information
- Local (France):
- 3631 (individuals)
- 3634 (professionals)
- International:
- +33 810 821 821 (individuals)
- +33 892 970 416 (professionals)
Hours
- Monday to Friday: 8:30 am to 7:00 pm
- Saturday: 8:30 am to 1:00 pm (France only)
Moreover, you can send queries via email: internet.laposte@laposte.fr
About La Poste
La Poste is the national postal service of France and a part of the larger Le Groupe La Poste, which operates across several sectors. As one of the oldest postal systems, La Poste has become a well-known name in France, serving as a reliable choice for both mail and parcel deliveries.
While the company is primarily known for its postal services, it has diversified its operations through La Banque Postale (banking) and La Poste Mobile (telecommunications). Its logistics arm, GeoPost, handles a significant portion of its international parcel delivery operations, reinforcing its position in the global market.
Despite growing competition from private companies like DHL and PostNL, La Poste remains a dominant player in the French market, accounting for a significant portion of Groupe La Poste's revenue. GeoPost, though a separate entity under the same group, focuses on international shipments, distinguishing its services from those of La Poste's domestic operations.
