FedEx Tracking Customer Service

While FedEx tracking offers timely updates on your shipments, there are situations where additional help is needed. Whether you're facing tracking delays, or delivery issues, or have general questions, accessing reliable customer support can resolve your concerns quickly.

FedEx provides several ways to contact their customer service team. You can choose the method that best suits your preferences—whether through phone, email, or live chat.

How do I speak to FedEx customer service?

For urgent assistance or detailed tracking queries, contacting FedEx customer service by phone is a reliable option. Speaking with a representative allows you to resolve issues quickly and get tailored support for your specific concerns.

To reach FedEx customer service via phone, find the information you need below:

North America

Europe

You can find the contact phone numbers of other European countries on the FedEx homepage.

Middle East/India

You can find the contact phone number of other Middle Eastern countries on the FedEx homepage.

Africa

You can find the contact phone numbers of other African countries on the FedEx homepage.

Asia

You can find the contact phone numbers of other Asian countries on the FedEx homepage.

Latin America

You can find the contact phone numbers of other Latin American countries on the FedEx homepage.

Contact FedEx tracking customer service via email

To contact FedEx tracking customer service via email for tracking inquiries, follow these steps:

1. Compose a new email and leave the subject line blank.
2. In the body of the email, enter your FedEx tracking number(s). You can include up to 30 tracking numbers, separating them by commas or placing one tracking number per line for clarity.
3. Send the email to FedEx's designated tracking service email address: track@fedex.com.

Contact FedEx tracking customer service via live chat

To contact FedEx customer service via live chat, follow these steps:

1. Go to the FedEx Customer Support page.
2. Initially, you'll interact with their Virtual Support Assistant, which will attempt to answer your question through predefined responses.
3. If your issue isn't resolved, the option to speak with a live agent is available during business hours, typically Monday through Friday from 8:30 AM to 6:30 PM. At that point, you can engage in real-time with a representative who can assist you further.

Introducing Ship24: An Alternative Way to Track FedEx Packages

Ship24 offers an advanced third-party tracking service, providing a dependable alternative for tracking FedEx deliveries. With its comprehensive tracking features, Ship24 simplifies the process, offering a user-friendly option to follow your shipments.

How to Track FedEx Shipments with Ship24

1. Enter your FedEx tracking number on the homepage or the search field above.
2. Click on the arrow button or hit the enter button.
3. Wait for a few seconds for your tracking results to show.

Using Ship24 to track FedEx shipments is a seamless and effective option. By following these simple steps, you can take advantage of Ship24’s tracking system and keep track of your deliveries with ease.