Track your DTDC packages with ease using Ship24, a universal tracking platform. Simply enter your DTDC tracking number to access real-time updates on your package's exact location and courier tracking status.
How to Track DTDC Courier Packages
Tracking your DTDC package is a simple process, and it can be done by your mobile number, their online website, or through third-party tracking tools like Ship24.
Tracking with mobile number
To track using your mobile number:
- Enter "TRACK(space)Consignment Number" and send the text message to 9230092300. For example, (TRACK Z20979409).
- To check your DTDC pin code, Enter "PIN(space)Pin Code" and send the text message to 9230092300. For example, (PIN 110005).
Tracking on their online website
For tracking online on DTDC’s official site:
- Go to the DTDC international website, at www.dtdc.com/track (international tracking) or www.dtdc.in (if you are tracking from India).
- a) Click AWB/Consignment Number (for shipment tracking).
b) Click Reference Number (for parcel tracking). - Enter your DTDC AWB or tracking numbers.
- Click on "Track".
Tracking on Ship24
To track a DTDC shipment:
- Go to the homepage or the search field above.
- Enter your tracking number.
- Click on the search button.
Ship24 offers real-time updates, ensuring you can follow your package at each stage of its journey. You can also track your packages from multiple couriers globally such as India Post, USPS, FedEx, etc.
What is the difference between tracking on Ship24 and DTDC?
- Scope of Services: Ship24 is a global multi-carrier tracking platform that consolidates tracking information from numerous couriers and logistics providers worldwide. It provides updates for shipments across different carriers, making it suitable for international eCommerce and cross-border logistics. On the other hand, DTDC's tracking system is specific to its courier network, primarily focusing on domestic and international shipments handled by DTDC itself.
- Tracking Features: Ship24 offers advanced tracking capabilities, including AI-powered shipment status updates and the ability to track multiple shipments from different carriers in one place. DTDC’s tracking system, while efficient for its services, is limited to providing updates for parcels shipped through its network, with features tailored to its operational structure.
DTDC Consignment Number
The consignment number, also known as the DTDC tracking number, is crucial for monitoring your shipment's progress. Whether you’re shipping a package domestically or internationally, this unique code allows you to check the status of your parcel at any point in its journey.
Moreover, it can be used when contacting DTDC customer service for inquiries or filing claims in cases of lost or delayed deliveries.
DTDC Tracking Number and Examples
A DTDC tracking number usually appears on your shipping receipt or label. This alphanumeric code starts with a capital letter followed by an 8-digit number. It serves as a unique identifier for each parcel, making it easy to track and trace its movement across the DTDC network.
Here are some typical examples of DTDC tracking numbers:
- Z06066552
- B73180181
- R16473144
How do I find my DTDC tracking number?
Your DTDC tracking number can usually be found on the receipt provided at the time of booking. If you booked your shipment online, the tracking number will be included in the confirmation email or SMS. For corporate clients, the tracking number may also be listed in their shipment records or account dashboards. Make sure to keep this number safe, as it’s essential for tracking your parcel.
Why is the DTDC tracking Number not updating or working?
There are several reasons your DTDC tracking number might not update or work. It may be due to a delay in the system updating shipment data, particularly in cases of high volume or weekends. Another possibility is that the tracking number was entered incorrectly, so double-check for typos. If the issue persists, contacting DTDC customer support with your shipment details can help resolve the problem.
Track International DTDC Packages
DTDC not only handles domestic shipments across India but also operates internationally, offering services to over 240 countries. Its logistics infrastructure ensures that users can ship and track parcels worldwide, even in challenging regions.
It also offers tracking for both international and domestic shipments. Depending on the destination country, the tracking options may differ slightly. For global shipments, it's important to regularly check updates, as international tracking systems can involve multiple carriers. Platforms like Ship24, which supports multi-carrier tracking, can provide comprehensive updates for cross-border DTDC shipments, ensuring more accurate delivery status compared to standard tracking.
DTDC Courier Tracking Status
When you input your DTDC tracking number, you'll see various statuses reflecting your package's current progress. Each status provides insights into the expected delivery time.
| Tracking Status | Description |
| In transit | The package is on its way to your location. |
| Booked | The courier has received a request for pickup. |
| Softdata Upload | Registered in the system, awaiting further processing. |
| Pickup Scheduled | A pickup is scheduled with the courier. |
| Out for Delivery | The package is en route to the recipient. |
| Pickup Awaited | The shipping label is generated, and the package is awaiting collection. |
| Delivered | The package has been successfully delivered. |
| Picked Up | The courier has collected the package. |
| Not Delivered | Delivery was unsuccessful, and further attempts may be needed. |
| RTO in Transit | The package is returning to the sender. |
| FDM Prepared | FDM means Franchise Delivery Manifest. The package is set for delivery within the next few hours. |
| Not Picked | The scheduled pickup did not occur. |
Integrate Ship24 Tracking API for DTDC Tracking
For businesses looking to streamline their DTDC parcel tracking, Ship24's tracking API offers a powerful solution. With access to over 1500 couriers, the system can auto-detect the appropriate courier based solely on the tracking number, eliminating the need for manual input. This automatic courier detection ensures that parcels are tracked efficiently, even when shipments involve multiple logistics providers or tracking numbers change along the way.
- End-to-end tracking: Ship24 provides continuous tracking updates across multiple couriers, offering full visibility from dispatch to delivery.
- AI-powered insights: The API leverages advanced AI for recognizing tracking patterns and delivering accurate parcel statuses.
- Fast integration: Developers can quickly access robust tracking capabilities through Ship24's well-documented API, making implementation simple and efficient.
DTDC Services in India
DTDC offers several services that cater to your needs.
| Service | Description |
| Cross Border Management | Provides international courier services with integrated logistics solutions, from pick-ups and warehousing to customs clearance and real-time tracking. |
| Integrated Technology Platform | A customizable IT system for e-commerce, offering real-time tracking, inventory management, product listing, and seamless integration of payment solutions. |
| Multi-Vendor Management | Simplifies distribution for businesses by connecting multiple vendors with fulfillment centers, offering vendor mapping and omnichannel management. |
| Warehousing & E-Fulfilment | DTDC provides warehousing solutions for businesses, including advanced order fulfillment, inventory management, and secure, temperature-controlled facilities. These services cater to a variety of clients from start-ups to established companies. |
| Last Mile Delivery | DTDC specializes in delivering parcels with a wide network across India and globally. Their services include cash-on-delivery (COD), next-day delivery, reverse logistics, and managed drop-ship solutions. |
Contact DTDC Customer Support
For assistance with tracking DTDC shipments, customer care is available through multiple channels, including phone, email, and social media.
| Contact Method | Information |
| Phone Number | +91 9606 911 811 (available Monday - Saturday, 9:30 AM to 6:00 PM IST) |
| Email Support | customersupport@dtdc.com |
| Headquarters Address | DTDC House No. 3, Victoria Road, Bangalore 560047, Karnataka |
| Social Media |
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About DTDC
Founded in 1990, DTDC has evolved from a small courier service into one of India's leading logistics providers. By the 2000s, DTDC had expanded internationally, offering global courier services across regions such as Southeast Asia, Europe, and North America. Currently, the company operates through over 10,000 offices worldwide, enabling seamless connectivity between millions of customers globally.
DTDC's partnerships with companies like DPD and GeoPost have strengthened its logistics capabilities, allowing for a streamlined supply chain across international markets. This strategic collaboration enhances DTDC’s ability to deliver packages efficiently in key locations, including Singapore, Hong Kong, Thailand, the United States, and the Middle East.
