DTDC tracking provides timely updates throughout the shipping process, from dispatch to delivery. Users can stay updated on their shipments, minimizing concerns over delays or lost items. This feature is useful for both businesses and individuals managing orders.
Ship24’s API solutions can be integrated with DTDC tracking for businesses seeking more advanced solutions. This allows seamless monitoring across various couriers, improving visibility, automating logistics processes, and enhancing control over shipment management.
How to Track DTDC Courier Packages
Tracking your DTDC package is a simple process, and it can be done via SMS, their website, or through third-party tracking tools like Ship24.
Tracking via SMS
To track via SMS:
- Enter "TRACK(space)Consignment Number" and send the text message to 9230092300. For example, (TRACK Z20979409).
- To check your DTDC pin code, Enter "PIN(space)Pin Code" and send the text message to 9230092300. For example, (PIN 110005).
Tracking on their website
For tracking on DTDC’s official site:
- Go to the DTDC international website, at www.dtdc.com/track (international tracking) or www.dtdc.in (if you are tracking from India).
- a) Click AWB/Consignment Number (for shipment tracking).
b) Click Reference Number (for parcel tracking). - Enter your DTDC AWB or tracking numbers.
- Click on "Track".
Tracking on Ship24
To track a DTDC shipment:
- Go to the homepage or the search field above.
- Enter your tracking number.
- Click on the search button.
Ship24 offers real-time updates, ensuring you can follow your package at each stage of its journey. You can also track your packages from multiple couriers globally such as India Post, USPS, FedEx, etc.
DTDC Consignment Number
The consignment number, also known as the DTDC tracking number, is crucial for monitoring your shipment's progress. Whether you’re shipping a package domestically or internationally, this unique code allows you to check the status of your parcel at any point in its journey.
Moreover, it can be used when contacting DTDC customer service for inquiries or filing claims in cases of lost or delayed deliveries
Tracking Number and its Format
A DTDC tracking number usually appears on your shipping receipt or label. This alphanumeric code starts with a capital letter followed by an 8-digit number. It serves as a unique identifier for each parcel, making it easy to track and trace its movement across the DTDC network.
Examples
Here are some typical examples of DTDC tracking numbers:
- Z06066552
- B73180181
- R16473144
Track International DTDC Packages
DTDC not only handles domestic shipments across India but also operates internationally, offering services to over 240 countries. Its logistics infrastructure ensures that users can ship and track parcels worldwide, even in challenging regions.
It also offers tracking for both international and domestic shipments. Depending on the destination country, the tracking options may differ slightly. For global shipments, it's important to regularly check updates, as international tracking systems can involve multiple carriers. Platforms like Ship24, which supports multi-carrier tracking, can provide comprehensive updates for cross-border DTDC shipments, ensuring more accurate delivery status compared to standard tracking.
DTDC Courier Tracking Status
When you input your DTDC tracking number, you'll see various statuses reflecting your package's current prgoress. Each status provides insights into the expected delivery time.
| Tracking Status | Description |
| In transit | The package is on its way to your location. |
| Booked | The courier has received a request for pickup. |
| Softdata Upload | Registered in the system, awaiting further processing. |
| Pickup Scheduled | A pickup is scheduled with the courier. |
| Out for Delivery | The package is en route to the recipient. |
| Pickup Awaited | The shipping label is generated, and the package is awaiting collection. |
| Delivered | The package has been successfully delivered. |
| Picked Up | The courier has collected the package. |
| Not Delivered | Delivery was unsuccessful, and further attempts may be needed. |
| RTO in Transit | The package is returning to the sender. |
| FDM Prepared | FDM means Franchise Delivery Manifest. The package is set for delivery within the next few hours. |
| Not Picked | The scheduled pickup did not occur. |
DTDC Services
DTDC offers several services that cater to your needs.
| Service | Description |
| Cross Border Management | Provides international courier services with integrated logistics solutions, from pick-ups and warehousing to customs clearance and real-time tracking. |
| Integrated Technology Platform | A customizable IT system for e-commerce, offering real-time tracking, inventory management, product listing, and seamless integration of payment solutions. |
| Multi-Vendor Management | Simplifies distribution for businesses by connecting multiple vendors with fulfillment centers, offering vendor mapping and omnichannel management. |
| Warehousing & E-Fulfilment | DTDC provides warehousing solutions for businesses, including advanced order fulfillment, inventory management, and secure, temperature-controlled facilities. These services cater to a variety of clients from start-ups to established companies. |
| Last Mile Delivery | DTDC specializes in delivering parcels with a wide network across India and globally. Their services include cash-on-delivery (COD), next-day delivery, reverse logistics, and managed drop-ship solutions. |
Contact Customer Service
For assistance with tracking DTDC shipments, customer care is available through multiple channels, including phone, email, and social media.
| Contact Method | Information |
| Phone Number | +91 9606 911 811 (available Monday - Saturday, 9:30 AM to 6:00 PM IST) |
| Email Support | customersupport@dtdc.com |
| Headquarters Address | DTDC House No. 3, Victoria Road, Bangalore 560047, Karnataka |
| Social Media |
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About DTDC
Founded in 1990, DTDC has evolved from a small courier service into one of India's leading logistics providers. By the 2000s, DTDC had expanded internationally, offering global courier services across regions such as Southeast Asia, Europe, and North America. Currently, the company operates through over 10,000 offices worldwide, enabling seamless connectivity between millions of customers globally.
DTDC's partnerships with companies like DPD and GeoPost have strengthened its logistics capabilities, allowing for a streamlined supply chain across international markets. This strategic collaboration enhances DTDC’s ability to deliver packages efficiently in key locations, including Singapore, Hong Kong, Thailand, the United States, and the Middle East.
