DPD tracking offers an easy and efficient way to stay updated on the progress of your shipments, both locally and internationally. By entering a tracking number, customers can view real-time updates, including the current location, expected delivery time, and delivery status of their parcel.
DPD provides convenient tracking options through its online platform and mobile app, allowing you to stay updated on your package’s progress. Here’s how you can track your parcel step-by-step:
Ship24 is another platform where you can track your DPD shipments alongside many other couriers such as Royal Mail, DHL, and China Post. By entering your DPD tracking number on the Ship24 homepage, you can access live updates about your parcel’s location and delivery status. This option is particularly useful if you're handling multiple shipments across different courier services, as Ship24 supports tracking for multiple logistics providers simultaneously.
Tracking your international DPD shipments is simple, whether you're based in the UK, France, Germany, or further afield in countries like Japan or Australia. To track a package:
With DPD DIRECT, tracking your international shipments has never been easier. Offering real-time visibility throughout your parcel’s journey, DPD DIRECT is tailored for international eCommerce businesses, enabling faster deliveries and convenient tracking options.
Businesses can track their shipments using either the DPD website or third-party platforms like Ship24, ensuring customers stay updated with timely delivery notifications.
With DPD Classic, tracking your shipments across Europe and beyond is effortless. This service is ideal for businesses and individuals looking to ship parcels weighing up to 31.5 kg. From collection to final delivery, DPD Classic offers a reliable and transparent tracking experience.
You will receive timely updates throughout the delivery process, ensuring you are informed at every stage.
DPD Express offers fast and reliable delivery to over 230 countries, making it an ideal choice for time-sensitive shipments. Designed for both businesses and individual customers, DPD Express ensures that your parcels reach their destinations swiftly and securely.
This service is suited for parcels weighing up to 31.5 kg, with additional value-added services available for heavier shipments.
When you make a purchase on Amazon and your seller ships via DPD, you’ll receive a tracking number. With this number, you can easily track your orders through either the DPD website or comprehensive tracking tools like Ship24.
Amazon’s integration with DPD allows for real-time tracking, providing updates on your order from dispatch to doorstep, ensuring you stay informed about your delivery's status.
When a parcel is shipped via DPD, you'll receive notifications that provide real-time updates on your delivery's status. These notifications allow you to track the progress of your package from the moment it is dispatched to its final delivery. Below are common DPD tracking statuses and their descriptions:
Tracking Status | Description |
Order information has been transmitted to DPD. | The parcel information has been received by DPD and is awaiting further processing. |
Parcel handed to DPD. | The parcel has been officially handed over to DPD for shipment. |
Pick-up from the Pickup parcelshop by DPD driver. | A DPD driver has picked up your parcel from the parcel shop. |
At parcel delivery centre. | The parcel has arrived at a DPD delivery facility and is being prepared for the next step in the delivery process. |
Goods issue at sender. | The sender has released the parcel to DPD, and it is ready for transportation. |
In transit. | The parcel is en route to its destination, moving between different DPD hubs or delivery centers. |
Delivered by driver to Pickup parcelshop. | The parcel has been delivered to a Pickup parcel shop, where it is available for collection. |
Parcel handed to Pickup parcelshop by consignor. | The parcel is handed over by the sender or the company and is currently at the parcel shop. |
Parcel cleared by customs. | The custom released the parcel. |
Collected by consignee from Pickup parcelshop. | The parcel is received by the receiver at the parcel shop. |
We're sorry but your parcel couldn't be delivered as arranged. | The parcel could not be delivered as scheduled. A notice will be left for the recipient. |
Parcel redirected. (Return to sender) | The package is being sent back to the sender. |
In transit. (Return to sender) | The parcel is being returned to the sender, possibly due to an incorrect address or refusal by the recipient. |
Parcel redirected. | The parcel is being sent back. |
Unfortunately we have not been able to deliver your parcel. | DPD was unable to deliver the package. |
Back at parcel delivery centre after an unsuccessful delivery attempt. | The package is back at the delivery centre due to unsuccessful delivery. |
Out for delivery. | The parcel is on its final journey to the recipient’s address. |
Delivered. | The parcel has been successfully delivered to the recipient. |
By entering your DPD tracking number into Ship24, you will receive these detailed notifications, keeping you updated at every stage of your parcel's journey. We offer real-time tracking across multiple carriers, including DPD, ensuring a seamless tracking experience for both businesses and consumers.
Ship24 can enhance your shipping experience by offering shipment tracking API integration options for developers and businesses. This ensures that you can track your shipments across multiple platforms with consistent accuracy.
Delivery times with DPD can vary depending on the destination and the service chosen. Here's a quick overview:
DPD also offers additional features like parcel redirection or collection from local pickup points, giving recipients more flexibility in how they receive their packages.
Tracking your DPD parcel in the United States is simple with online tools. By entering your tracking number on platforms like Ship24, you can get real-time updates on the status of your parcel. In addition to tracking, some couriers provide features like email or SMS notifications, so you can stay informed without having to manually check. DPD also offers tracking services through its website and mobile app, allowing you to track your parcel's journey from dispatch to delivery.
For even more convenience, you can integrate a tracking API into your website, making it easier for your customers to follow their deliveries.
If you miss a DPD delivery, the driver may attempt to leave the parcel with a neighbor or redirect it to a nearby Pickup Parcelshop. DPD will notify you via SMS, email, or through the DPD app regarding the next steps. You can reschedule the delivery or choose to pick up the parcel at your convenience from a nearby location. To do this, you can log into MyDPD or use the DPD tracking system online.
For customer support, you have several options to get in touch with DPD:
Method | Contact Information |
Phone | 0121 275 0500 (Monday to Friday from 8:00 am to 6:30 pm, Saturday from 8:00 am to 4:00 pm, and Sunday from 9:00 am to 3:00 pm, excluding bank holidays) |
+441212750500 | |
@DPDCare | |
Live Chat | Available 24/7 on their website and through the DPD app |
Mobile App | allows you to manage deliveries, change preferences, and contact customer service directly with priority support |
Moreover, if there are issues with your parcel, such as delivery delays, damaged goods, or the need to change the delivery address, DPD provides an online help centre where you can report these problems.
DPD and DHL are two different companies, both major players in logistics but operating independently. DPD is part of the DPDgroup, which primarily focuses on parcel deliveries in Europe and offers services like DPD Classic and DPD Air Express. DHL, on the other hand, is a part of the Deutsche Post DHL Group, with a stronger presence in international express shipping and air freight.
DPD is known for its detailed tracking, including flexible delivery options like redirecting parcels and specifying safe drop-off points whereas DHL is recognized for its global air freight capabilities. Choosing between DPD and DHL depends on your specific shipping needs, particularly in terms of delivery speed and region.
Founded in 1999 in France, DPD (Dynamic Parcel Distribution) has grown into one of Europe's largest parcel delivery networks, now operating under the parent company Geopost. With services across more than 50 countries, DPD provides a comprehensive range of shipping solutions, including express and cross-border deliveries, catering to both businesses and consumers.
As a subsidiary of La Poste Group, DPD benefits from a vast international network through Geopost. This includes renowned brands like Chronopost, SEUR, and BRT, allowing it to compete with major logistics providers such as TNT and DHL. The company is known for its innovative approaches, including real-time tracking, out-of-home delivery via lockers, and specialized temperature-controlled shipping for sectors like healthcare and food.