The logistics and courier service industry has grown during these past years. Younger companies are becoming increasingly popular and growing rapidly. Celeritas is a perfect example that young and innovative companies are more likely to dominate the most competitive markets. As a company created in Europe, Celeritas has the ambition to be among the best companies on the continent, as well as the commitment to take its various Celeritas delivery services to international destinations while earning a lasting reputation for years to come.
What is Celeritas?
The history of Celeritas began in 2006 in the city of Madrid, Spain. Celeritas is a company that offers transportation logistics services for package deliveries. Celeritas' main customers are retailers and companies from other industries.
Celeritas deliveries can be customized according to customers' needs. This is an attribute that differentiates Celeritas from other similar companies. Although Celeritas is a company with less than 10 years of experience, it is a company that has grown rapidly in recent years.
Its recent growth is due to the quality of its services, which has earned it a reputation as a serious and professional company. Celeritas delivery's main services are tailored to operate in the e-commerce industry. For this reason, its main partnerships are with major retailers in Spain and Europe.
Currently, Celeritas Spain has its network of vehicles to make deliveries in any region of the country, including rural areas. It also has hundreds of offices distributed in the most important provinces of Spain, which also operate as pick-up centers for customers to pick up packages personally.
On the other hand, it is important to mention that Celeritas is an additional branch of a large multinational known as SGEL Group. This multinational was also founded in Spain, specifically in 1914.
As of 2012, Grupo SGEL absorbed the operations of Celeritas. Since then, Celeritas has been operating as an integral part of one of the most important multinationals in Spain. Since Grupo SGEL acquired Celeritas, some services, such as Celeritas Spain tracking, have been modernized to improve the user experience.
For the past five years, the company has even increased its investments in projects to technologically innovate many of the services it offers, including the Celeritas tracking service.
How do I track my parcel from Celeritas?
Celeritas tracking service is available 24 hours a day, every day, free of charge. The tracking system can be found on the Celeritas website. Users can use two types of data to use the tracking system:
- The first data that can be used for the Celeritas Spain tracking service is the tracking number, which is sent by email once the customer has completed the purchase of the delivery contract.
Likewise, the Celeritas tracking number is also notified through Celeritas customer service. The customer service details can be found on the website. - As the second piece of information for using the Celeritas Spain tracking service, customers can use the postal code of the delivery destination. In this way, the tool provides information on all deliveries to be made in a given region or postal area.
On the other hand, there is a Celeritas Portugal tracking system with which customers can locate packages to be delivered in other Iberian and Balearic regions. Like other tools, this system is available every day, 24 hours a day.
For more information about Celeritas Portugal tracking, users can consult with the customer service department, which not only can receive suggestions or complaints, but also offers advice and support.
Finally, the Celeritas tracking number is a combination of 15 digits, between numeric and alphabetic characters. The tracking number is manually integrated into the packages and digitally recorded on Celeritas servers.
How long does Celeritas take to deliver?
- With the use of standard services, the Celeritas delivery time is 3 to 4 working days.
- However, with Premium services, the delivery time is 24 to 72 hours. These delivery times do not depend on the destination or size of the package.
Once the packages arrive at the offices, they have distributed in Celeritas trucks.
Alternatively, users can also pick up their packages directly at Celeritas' offices. With this kind of service, packages arrive in less than 12 hours at the office, and users have up to 15 days to pick up the package.
Does Celeritas deliver Saturday?
At the moment, the company does not have a delivery service for Saturdays or holidays. However, Celeritas does offer delivery services where users can receive the package directly at their home address.
Also, packages can be stored in lockers until they are picked up by users.
Where does Celeritas deliver?
Celeritas processes deliveries in the most important provinces of Spain and the most remote or rural regions. However, the company also processes deliveries in Portugal, the Canary Islands, the Balearic Islands, Ceuta, and Melilla.
For this reason, a Celeritas Portugal tracking system was implemented to provide accurate and up-to-date information on the status of shipments and packages. Moreover, Celeritas can arrange deliveries to other international destinations with the support of the best carriers in the world.
Is Celeritas expensive?
- For domestic deliveries and to the regions of Portugal, the Canary Islands, the Balearic Islands, Ceuta, and Melilla, the average shipping cost is $5.
- To other international destinations, the average shipping cost is $10 or more. When contracting the delivery service, customers receive information on delivery rates.
How do I complain to Celeritas?
To complain to Celeritas, customers may contact customer service. Customer service is located on the Celeritas website (https://celeritastransporte.com/en/). Customer service is open Monday through Saturday from 8:00 a.m. to 5:00 p.m.
The customer service desk is open Monday through Saturday from 8:00 a.m. to 5:00 p.m. In addition to making claims, users can process suggestions, refunds, cancellations, and even inquiries for certain information such as the Celeritas tracking number.
Besides, they can also receive advice for certain services such as Celeritas tracking. In the coming years, the company is expected to expand with the addition of new offices in Spain and Portugal. This will help Celeritas to position itself among the most promising companies in the transportation logistics industry.
