Founded over half a century ago, Averitt has grown from a small local transporter to a recognized leader in the freight and supply chain management industry. This growth is a testament to their commitment to service excellence and innovation in logistics solutions.
Averitt’s extensive network, which spans across North America, offers a wide array of services including less-than-truckload shipping, truckload, international freight, and supply chain management.
How to Track Averitt Packages
When you book your shipment, you will receive an Averitt tracking number. This tracking number can also be referred to as PRO number, trailer number, or BOL (Bill of Lading) and is essential for tracking your Averitt Express shipment. Check your confirmation email to find it.
Once you have your tracking number:
- Head to the Averitt website.
- Find the "Shipment Tools" at the top of the page.
- Click on the section that says "Track."
- Select the service that you have obtained.
- Enter your tracking number.
- Click "Track" to start tracking.
You might need to log in to your account to get tracking updates from their website.
Moreover, you can also use third-party tracking services like Ship24. Ship24 offers a universal tracking system that can track packages from over 1,200 couriers, including Averitt Express. This is especially useful if you have multiple shipments with different carriers.
By simply entering your tracking number on the Ship24 website, you can access real-time information on your shipment. This service ensures that you receive all tracking event updates as they happen.
How to Contact Averitt Customer Service
Averitt Express offers 24/7 customer service to address all your transportation and shipping needs. Below are the ways you can get in touch with their customer service team:
Phone Support
Averitt provides a 24/7 customer service hotline. You can reach them at 1-800-AVERITT (1-800-283-7488). Upon calling, you'll be promptly connected to a live, trained professional who is familiar with your account. They offer a simplified call routing menu with three options to quickly address your needs:
- Press “1” to schedule a pickup.
- Press “2” to obtain a rate quote.
- Press “3” for other customer service inquiries like bill of lading, shipment tracing, or invoice queries.
Email Support
For those who prefer digital communication, Averitt also offers customer service via email. You can email them at CustomerService@Averitt.com for any queries or assistance required.
About Averitt
The Averitt story traces its roots back over 50 years, founded by Thurman Averitt and Gary Sasser. It started as a modest trucking company operating between Nashville, TN, and Livingston, TN. This small-scale operation laid the foundation for what would become one of the nation's leading freight transportation providers. From these humble beginnings, Averitt has grown significantly, navigating the evolving landscape of the freight and logistics industry to establish a presence across the globe.
Today, Averitt stands as a testament to over four decades of growth and expansion. The company boasts a formidable network of thousands of associates and more than 100 facilities spread throughout the United States.
Frequently Asked Questions (FAQs)
In this section, you will find frequently asked questions about Averitt tracking.
Is Averitt and Averitt Express the same?
No, Averitt and Averitt Express are both the same and may be used interchangeably to refer to the same entity.
Why is my Averitt tracking number not updating?
If your Averitt tracking number isn't updating, it could be due to several reasons. Initially, the package might not have been scanned into the system yet, which can delay the appearance of tracking updates. Also, logistical challenges or unforeseen circumstances, such as weather disruptions or high shipment volumes, can cause tracking delays.
It's important to make sure that the tracking number is entered correctly. If the issue persists without updates for an extended period, it's advisable to contact Averitt's customer service for assistance. They can provide more specific information and help resolve any tracking-related concerns.
What are the services of Averitt?
Averitt offers different types of shipping services that are made to the customers' needs. Below are some of the services they offer:
LTL Services
Averitt provides end-to-end Less-Than-Truckload shipping solutions across North America. This includes locally customized LTL, final mile, pool distribution, and advanced TMS technology for complete visibility into the LTL supply chain.
Truckload Services
Offering Full Load Services with a fleet of modern, professional, safety-focused dry van equipment. Averitt also caters to production and event logistics through its On Tour Logistics team.
Dedicated Services
It features a dedicated fleet of dry vans, flatbeds, refrigerated, and customized equipment. Averitt focuses on managing your fleet, allowing businesses to concentrate on their core operations.
Distribution & Fulfillment
A network of distribution centers across the country provides warehousing and distribution space for retail, eCommerce, and inventory management solutions, integrated with state-of-the-art WMS technology.
Integrated & Global Solutions
Averitt combines vetted partnerships throughout North America and internationally to offer ground, ocean, and air services. This encompasses international, expedited, and specialized equipment services, North American truckload brokerage, intermodal services, customs clearance, port logistics services, and Averitt Enterprise transportation management services.
