For fast and accurate tracking of your ATWINDOW parcels, use Ship24. Enter the tracking numbers on our homepage and hit Enter. You’ll be provided with up-to-date tracking information, including locations and estimated delivery times, in just a few seconds.
Keeping track of your ATWINDOW packages is a simple process when you use Ship24. This platform offers the convenience of tracking multiple packages from different couriers in one place. Here's a step-by-step guide on how to do it:
With Ship24, you have the advantage of accessing information from over a thousand couriers. So, even if your parcels are managed by other couriers like DHL, FedEx, or UPS, you can still receive tracking updates using the same tracking numbers.
If you'd rather track your parcels directly from the source, you can use the official ATWINDOW website. Here's how:
Whether you choose to use Ship24 or the official ATWINDOW website, both methods offer a reliable way to keep up with your package's status. Remember, accurate tracking relies on the correct input of tracking numbers, so always double-check your entries.
ATWINDOW typically provides tracking numbers that consist of a combination of letters and numbers. The format may vary depending on the carrier or the shipping method used. Usually, the tracking number will be between 10 to 30 characters long. If you're unsure about the format, you can verify it in the shipping confirmation email sent to you.
There can be several reasons why your tracking number is not updating or working. It could be due to a delay in the carrier's system, where the package hasn't been scanned yet. Also, the tracking information might not update immediately after the package is shipped, so it is advisable to wait up to 24-48 hours for the tracking details to reflect. If the issue persists, you can contact ATWINDOW's customer service for further assistance.
A real tracking number can be verified through the official website of the carrier handling your shipment. Once entered, the tracking number should provide detailed information about the package's journey. If the tracking number is invalid or doesn't show any information after several attempts, it could be a sign that the number is incorrect or not yet activated. Always double-check the number provided in your shipping confirmation.
If you need assistance with ATWINDOW products or services, you can contact their customer service team in several ways. Below is a summary of the contact methods available, including phone numbers, email addresses, and other support options.
Contact Method | Details |
---|---|
Phone Support | Call ATWINDOW's customer service at +86 18026902868. Available Monday to Friday, from 9:00 AM to 6:00 PM (EST). |
Email Support | For assistance, email chenmeiyuan@winswayllc.com. Response times may vary, but they are typically within 24-48 hours. |
Address | 7275 NE Evergreen Pkwy, Bldg. F, Suite 300 Hillsboro OR 97124, USA |
Ship24's tracking API offers a reliable solution for integrating multi-courier tracking into ATWINDOW's system. With Ship24, you can track shipments from over 1,500 couriers worldwide, providing real-time updates on package locations and statuses. The API supports JSON responses, making it compatible with various platforms and easy to integrate into existing systems. By using the Ship24 API, ATWINDOW can benefit from features like automatic courier detection, webhook notifications, and tracking history retrieval. These features help improve shipment visibility and enhance customer experience.
Below are the primary benefits of integrating Ship24's tracking API:
ATWINDOW, established in Oregon in 2015, offers seamless logistics solutions through its proprietary overseas warehouse management system. Specializing in cross-border logistics, the company supports localized operations for e-commerce businesses with warehouses in the US, UK, Germany, Japan, and Hong Kong.