Easily track your Aramex packages using Ship24’s comprehensive tracking service. Enter your tracking number on the Ship24 homepage, and get real-time updates on your package’s location and estimated delivery. This convenient, user-friendly platform is built for both individual and business users.
For businesses, Ship24 offers a powerful tracking API that integrates directly with your systems, enabling you to track Aramex shipments with ease. This provides real-time insights, helping streamline operations and keep your customers informed throughout the delivery process.
How do I track Aramex package?
Tracking your Aramex package is simple and convenient, with options on both Aramex's official website and through third-party services like Ship24.
Track on the Official Website
To track your package on the Aramex website, all you have to do is:
- Visit the Aramex homepage.
- Go to the “Track” section.
- Enter your tracking number and click “Track” for live updates.
Tracking on Ship24
For those preferring a multi-carrier platform, Ship24 offers a user-friendly interface that supports Aramex tracking alongside over a thousand other couriers.
- Go to the Ship24 homepage or the search field above.
- Enter your Aramex tracking number.
- Press the search button.
Tracking with Ship24 will give you access to more than a thousand couriers which means that even if other couriers like Australia Post, Fastway, WnDirect, etc., are handling your shipment, you can still get tracking updates with the same tracking numbers.
Aramex International Shipment Tracking
Aramex offers tracking capabilities for international shipments, providing real-time updates and estimated delivery times through its online tracking tool. This feature lets users stay informed on their packages' progress, whether they’re being shipped to or from remote locations.
Aramex’s tracking services support both parcel and document shipments. You can ship time-sensitive items globally with options like Parcel Express and International Express. Parcel Express is ideal for smaller parcels, starting from 500 grams, while International Express handles items up to 30 kilograms. These services cater to diverse shipping needs with Aramex’s extensive global reach.
Aramex India Courier Tracking
For customers in India, Aramex offers detailed tracking across major cities, including Hyderabad, Bangalore, and Gurgaon. This allows for effective local and international shipment tracking, regardless of the package’s destination.
Aramex Tracking Number
To track your Aramex shipment, use the tracking number provided by the sender. This unique number, typically 9 to 20 digits, allows you to pinpoint your package's location. Commonly, Aramex tracking numbers are 10 digits long, such as 31344369136. However, formats may vary by region and shipment type.
Where do I find my tracking number?
You can locate your tracking number in the confirmation email, SMS, or receipt from your sender. For online purchases, check the order details on the merchant's website. If you're unable to locate it, reaching out to the sender may provide clarity.
Why is my Aramex tracking number not working?
If your tracking number isn’t working, consider these common issues:
- Delayed Activation: Numbers might take a few hours to activate. Wait and try again later.
- Incorrect Entry: Double-check for any errors. Even small mistakes can prevent tracking.
- System Maintenance: Aramex's system may occasionally undergo updates, so try again later.
- Pending Pickup: If Aramex hasn’t picked up your package yet, details might not appear.
Contact Aramex or the sender if the issue persists.
Aramex Tracking Status
When tracking your Aramex shipment, you might encounter various tracking statuses. Below is a table that explains some of the statuses you might encounter, helping you understand the current stage of your package's journey.
| Tracking Status | Description |
| Shipper generated a new shipment label, but the shipment has not been handed over to Aramex, yet. Shipment will be updated once collected from shipper and received in Aramex offices | A new shipment label is generated, but the package hasn't yet been received by Aramex. Updates will follow once collected from the shipper. |
| Shipment collected from the shipper | The shipment has been collected from the shipper and is now in Aramex’s possession. |
| The shipment has been received at our Aramex origin office and will continue its journey to the destination | The package has arrived at Aramex's origin office and is prepared for transit to the destination. |
| The shipment has left the Aramex transit office and is on its way to our Aramex destination office | The shipment has left the Aramex transit office and is en route to the destination office. |
| The shipment has reached Aramex transit office and is on its way to the final destination office | The package has reached an Aramex transit office and is now continuing to the final destination. |
| Updated delivery address required from customer | Further details are needed from the customer to finalize the delivery address. |
| Delay in transit | There has been a delay in transit, and delivery may be affected. |
| Your parcel has arrived at our Aramex depot | The shipment has arrived at an Aramex depot and will soon be sent to the next location. |
| The shipment has arrived at the Aramex office at the destination and is being prepared for customer pickup/delivery | The package is at the Aramex destination office and is being prepared for customer pickup or delivery. |
Shipping Services
Aramex provides versatile shipping services for both domestic and international shipments.
| Service | Description | Features |
| Export Express | Fast and reliable shipping for urgent international deliveries. | Door-to-door service, tracking, proof of delivery, customs clearance. |
| Import Express | Facilitates quick importing of documents and parcels globally. | Drop and Ship option, dedicated forwarding addresses, tracking. |
| Domestic Express | Swift delivery solutions within your city or country. | Same-day or next-business-day delivery, Cash on Delivery, Package Collect. |
| Parcel Express | Cost-effective service for smaller packages, ideal for non-urgent items. | Minimum chargeable weight of 500 grams, reliable transit times. |
| International Express | Premium service for time-sensitive parcels or documents globally. | Suitable for packages up to 30 kg, real-time tracking, and fast delivery. |
Delivery Time
The delivery time of Aramex varies based on the type of service, destination, customs processing, and other factors. Always refer to Aramex’s Track and Trace page for the most up-to-date details on your shipment.
| Service | Delivery Time |
| Export Express | 2 - 5 business days |
| Import Express | 3 - 7 business days |
| Domestic Express | 1 - 2 business days |
| Parcel Express | 5 - 10 business days |
| International Express | 4 - 9 business days |
Weekend Deliveries
Aramex primarily operates during standard business hours from Monday to Friday, and weekend deliveries are not a standard service across all locations. However, weekend delivery is available in select regions as an additional service option and may incur extra charges. For the most accurate information, customers should check with local Aramex offices regarding weekend availability for their specific location.
Contact Customer Service
To contact Aramex for customer service, you can use the following details:
| Contact Method | Description |
| Email Support | For UAE and general inquiries: GlobalcareCenter@aramex.com |
| Mobile App | Downloadable on iOS and Android for shipment tracking, scheduling, and customer support |
| Local Branch Info | Visit the Aramex official website for local branch contacts. |
| Online Help Center | Access FAQs, tracking, and service requests on the Aramex Help Center |
About Aramex
Founded in 1982 in Jordan, Aramex has evolved into a global logistics leader, especially in the Middle East and Southeast Asia. Initially growing through strategic acquisitions, Aramex went public on the Dubai Financial Market in 2005. Known for embracing technology and sustainability, Aramex is at the forefront of eCommerce logistics, leveraging digital tools and partnerships to stay competitive. With a commitment to community and environmental initiatives, the company actively aligns with the United Nations Global Compact. Today, Aramex continues expanding its services, adapting to the dynamic demands of global logistics.
