4PX tracking

With over 20,000 merchants relying on 4PX logistics to ship orders worldwide, 4PX became China's number 1 cross-border eCommerce logistics solutions provider. Logistics, software, and consulting are among 4PX's services.

What is 4PX shipping?

4PX Express Co., Ltd., also known as 4PX, is a global logistics entity established in 2004, and renowned as a leading solution provider for cross-border eCommerce. They excel in international express delivery, freight forwarding, and comprehensive logistics services like e-procurement, warehouse management, and order fulfilment.

Collaborating closely with merchants from online marketplaces, 4PX leverages partnerships with Singapore Post (SingPost), FedEx, and Amazon among others, to streamline global trade, particularly in eCommerce.

Today, 4PX employs nearly 2,000 employees among some 50 locations worldwide and has also expanded its services beyond logistics to include software and consulting services within the logistics industry, intending to be the go-to for all cross-border eCommerce solutions within China.

How do I track 4PX package?

There are several ways to track your 4PX package. It can be done through their website, their mobile app, or through a third-party tracking service like Ship24.

Track Package on the 4PX Website

• Visit the 4PX website.
• Select your preferred language.
• Enter your tracking numbers in the field provided.
• Click "Track."

4PX Tracking on Ship24

If you prefer another way of tracking your parcels, you can use Ship24. To track with Ship24:

• Go to the Ship24 homepage or the search field above.
• Enter your 4PX tracking numbers.
• Press the search button.

Tracking with Ship24 will give you access to tracking more than ten thousand eCommerce platforms globally such as Wish, eBay, AliExpress, etc.

Where is 4PX located and will my parcel be sent there?

4PX's headquarters are located in Shenzhen, China, connected to the main airport. 4PX also owns several warehouses worldwide, including large facilities in the United States, Germany and the United Kingdom, all of which help with the receiving and forwarding of parcels globally.

However, the Shenzhen warehouse is the biggest fulfilment centre in China, with storage space of 3000+ square meters so it is likely that your 4XP parcel could pass through this huge processing facility, especially if it is bound for an international destination due to its location right next to the airport, airmail frequently travels from this warehouse.

4PX Global Express Services

4PX Global Express Services, a pioneer in cross-border logistics, connects over 200 countries with a comprehensive network of delivery options. It offers tailored direct delivery services, ensuring parcels reach major destinations within about 3 days. The company's infrastructure processes an impressive number of orders daily, emphasizing speed and reliability.

With a strategic layout across continents including Europe, Asia, and the Americas, 4PX caters to diverse shipping needs, focusing on delivering parcels swiftly and safely, while accommodating a substantial weight range and a wide variety of products.

4PX Global Warehouse Fulfillment Services

4PX's Global Warehouse Fulfillment Services are designed to streamline the storage, handling, and shipping of products for eCommerce businesses. With warehouses strategically located worldwide, they offer inventory management, order processing, and a range of other logistics solutions.

Their services are tailored to optimize supply chain efficiency, ensuring that products are stored safely and shipped promptly to destinations across the globe. This comprehensive solution supports businesses in managing their logistics more effectively, from warehousing to final-mile delivery.

Tracking 4PX Globally

4PX works with international logistics partners to deliver packages, meaning that tracking them is not always possible through the 4PX website and you will need to track your 4PX global parcel using a third-party universal tracking tool, such as Ship24.

The Ship24 universal tracking tool is simply a website, where you enter your 4PX tracking number and it begins tracking your parcel instantly, giving you the latest locational and status information on your parcel, in as close to real-time as possible.

How to Contact 4PX Customer Service

To get in touch with 4PX customer service regarding parcel tracking or specific orders, visit their website's contact page. There, you'll find a form to input your details and query. Including your parcel's latest tracking details can expedite the process.

Additionally, you can email tousu@4px.com or call their Shenzhen warehouse at 86-755-23508000 or the Melbourne warehouse at +61 (3) 9416 8777. Note that operating hours vary, and inquiries may be forwarded to appropriate customer service centres.

Frequently Asked Questions (FAQs)

In this section, you'll find frequently asked questions related to 4PX tracking for your orders.

Why can't I track my 4PX packages?

Tracking 4PX packages can sometimes be tricky due to the collaboration between 4PX and various international delivery providers like Aramex, FedEx, and TNT. This partnership is to ensure global shipping capabilities but might lead to tracking number changes or tracking interruptions when the package is transferred between couriers, especially once it leaves the originating country.

To overcome this, platforms like Ship24 offer universal tracking, scanning over 1200 couriers, allowing both buyers and sellers to track their 4PX parcels globally, ensuring continued tracking across different countries and couriers.

How can I tell if my 4PX tracking number is fake?

To discern if a 4PX tracking number is legitimate, it's important to understand that while 4PX provides a genuine courier service with legitimate tracking, discrepancies might arise due to various factors. Sellers might issue bogus tracking IDs or there may be delays or issues with the logistics partners affecting the delivery times.

It's crucial to verify the tracking number directly with the company or through their official website. Double-checking with the shipping company is advised if you suspect the tracking number might be fake. It's also useful to wait a few days for any updates, as sometimes there might be a delay in the system reflecting the current status of the package.

Are there any prohibited items that cannot be delivered by 4PX?

4PX, like many global logistics providers, has a strict policy against transporting certain items. These prohibited items typically include:

• Firearms and other weapons: This includes anything designed to cause harm, such as guns, ammunition, and martial arts weapons. These items are usually confiscated by customs.
• Human remains or body parts: Sending these is not allowed and requires proper documentation if necessary for legal reasons.
• Ivory, coral, endangered animals/products: This includes any item made from endangered species or associated products.
• Counterfeit currency or bonds, pirated materials: This includes fake money, illegal copies of software, music, or other copyrighted materials.
• Certain fruits like apples: Due to quarantine and agricultural control in some countries, apples and possibly other specific fruits are prohibited