SHEIN Order Tracking
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SHEIN's order tracking system allows you to effortlessly track your purchase from the warehouse to your doorstep. This guide provides all the necessary information to make SHEIN tracking easy and accessible.
How to Get SHEIN Order Tracking
Whether you prefer using the website, the mobile app, or even third-party services like Ship24, this article will cover all of that. It will also tackle some common issues you might encounter, such as what to do if your order status says "delivered" but you haven't received anything.
SHEIN Order Tracking on the Website
To track your order on SHEIN's website, the first step is to log into your user account. Once you're in, you'll need to navigate to the "My Orders" section. This area gives you a snapshot of all your past and current orders, along with their statuses. If you see that your order is marked as "Shipped," you'll find a "Track" button next to it.
Clicking this button will provide you with real-time updates on where your package is and when you can expect it to arrive. This process is straightforward and can be done from the comfort of your computer, making it a convenient option for keeping tabs on your SHEIN orders.
SHEIN Order Tracking on Mobile App
The SHEIN mobile app offers a straightforward way to keep tabs on your orders. To start, you'll need to open the app on your smartphone and sign in to your account. Once you're in, tap on the "Me" icon located at the bottom right corner of the user interface.
This will lead you to the "My Orders" section where you can select the specific order you wish to track. After selecting the order, simply hit the "Track" button next to the order details to get real-time updates on your package's location.
SHEIN Order Tracking on Ship24
If you're looking to track your SHEIN order through a third-party service, Ship24 offers a straightforward solution. First, you'll need your SHEIN tracking number, which is usually provided by the seller. Once you have it, head over to the Ship24 homepage and paste the number into the search field. After a brief wait, you'll receive tracking information for your order.
One of the perks of using Ship24 is its ability to track up to 10 SHEIN orders simultaneously, delivering results almost instantly. This makes it a convenient option for those who prefer to use an external tracking website.
Frequently Asked Questions (FAQs)
What if my SHEIN order says delivered?
If you find yourself in a situation where your SHEIN order status indicates "Delivered," but the package is nowhere to be found, don't panic. Your first step should be to wait a few more days, especially if it's been less than a week since the estimated delivery date. SHEIN generally advises customers to allow some extra time for delivery glitches to resolve themselves. If a week has passed without any sign of your package, it's time to take action.
Reach out to SHEIN's customer service via email at legal@shein.com to request a refund. Make sure to also contact the courier for proof of non-delivery or incorrect delivery.
If your efforts with SHEIN don't yield a refund, you have the option to initiate a chargeback with your bank. However, be prepared to provide evidence, like an email from the shipping company, to support your claim.
It's important to note that SHEIN's policy states they are not obligated to issue a refund once the package is marked as delivered. But if you have solid proof that the package was delivered to the wrong address, you can use this evidence to dispute the charge with your bank.
Can I get SHEIN tracking for international orders?
Yes, tracking international orders on SHEIN is quite simple. To start, you'll need to log into your SHEIN account and navigate to the "My Orders" section. Here, you'll find a history of all your orders and their current statuses. If your order has been shipped, a "Track" button should appear next to it. Clicking this will give you real-time updates on where your package is.
It's important to note that international orders may involve additional steps like customs clearance, which could affect the delivery time. The time it takes for your package to arrive will also depend on the shipping option you've chosen. SHEIN Standard Shipping usually takes around 2 to 4 business days, while SHEIN Express shipping can take between 6 to 8 business days. Extra shipping fees may apply for international orders, so it's good to be aware of those as well.
How do I track SHEIN orders with tracking numbers?
To track your SHEIN orders using a tracking number, you'll first need to log into your SHEIN account and navigate to the "My Orders" section. This area provides a summary of all your past and present orders. If your order status is marked as "Shipped," a "Track" button should appear next to it.
Clicking this button will reveal your tracking number, which is usually an alphanumeric code. You can then input this tracking number into Ship24 to get real-time updates on your package's location.
